Work Habits and the Ontario Skills Passport www. ontario Work Habits and the Ontario Skills Passport www.ontario.ca/skillspassport Welcome to this presentation on Work Habits and the Ontario Skills Passport.

Ontario Skills Passport (OSP) The Ontario Skills Passport (OSP) is a FREE bilingual web-based tool. It offers clear descriptions of Essential Skills as well as work habits that are used in work, learning and life. The OSP has also developed a number of tools and resources that learners and job seekers can use to assess, build, document and track their skills and transfer them to further education, training, the workplace and everyday life.

This is the Welcome page of the OSP website This is the Welcome page of the OSP website. The goal of this training module is to introduce you to work habits using the tools and resources on the OSP website. There is a separate module that introduces you to Essential Skills.

Work Habits in the OSP Working Safely Initiative Teamwork Self-advocacy Reliability Customer Service Organization Entrepreneurship Working Independently The OSP includes the following work habits considered important for success in work, learning and life. Each work habit has a specific Icon which is used throughout the OSP Website. You can go to the Skills in the OSP section and click on Work Habits to view descriptions of each work habit. Click on Videos of Essential Skills and Work Habits in Action to view short video clips for each work habit. The OSP has a work, learning and life database that has sample tasks for each of the Work Habits listed above. Let’s take a closer look at each Work Habit in this list.

OSP Work Habits Each work habit has performance indicators There are no skill levels associated with work habits. Each work habit has performance indicators. So, if you are asked questions like “What does it mean to be a reliable person?” or “What does taking initiative mean to you?” you can use the performance indicators to help you describe what each work habit means and start to think of ways you have demonstrated good work habits in work, learning and life. If you are familiar with the Essential Skills, then you know that they have skill levels. Please note that work habits do not have skill levels.

Working Safely Working in a manner that prevents injury to self and others Reporting unsafe conditions Participating in health and safety training, as required Using and wearing all required protective equipment and devices Here are the performance indicators for Working Safely. You can go to the OSP Website and click on Videos of Essential Skills and Work Habits in Action to view short video clips for each work habit. When you are ready, go to the next slide to see sample work, learning and life tasks for working safely. Note: Each Work Habit icon has been hyperlinked to the specific video for your ease of use; however, it is recommended that you review these videos to decide which ones would be most appropriate for your audience.

Working Safely Work I report unsafe working conditions to my supervisor. Learning I know the WHMIS symbols and what they stand for. Life I regularly replace the batteries in my smoke detectors at home. Sample work, learning and life tasks are available on the Ontario Skills Passport website for each work habit. In the chart, you can see sample work, learning and life tasks for working safely.

Teamwork Working willingly with others Showing respect for the ideas and opinions of others Taking responsibility for his or her share of the work Contributing to the team effort by sharing information, resources, and expertise Here are the performance indicators for Teamwork. You can go to the OSP Website and click on Videos of Essential Skills and Work Habits in Action to view short video clips for each work habit. When you are ready, go to the next slide to see some sample Teamwork tasks in work, learning and life.

Teamwork Work I always help co-workers but especially when they are overloaded with work. Learning In a group assignment, I do my fair share of the work. Life I listen attentively to the ideas of others. Here are some sample work, learning and life tasks for Teamwork.

Reliability Being punctual Following directions Giving attention to detail Using time effectively and producing work on time Acting in accordance with health and safety practices Here are the performance indicators for Reliability. You can go to the OSP Website and click on Videos of Essential Skills and Work Habits in Action to view short video clips for each work habit. When you are ready, go to the next slide to see some sample work, learning and life tasks for Reliability.

Reliability Work I meet my deadlines. Learning I regularly attend classes and am on time. Life I am on time for appointments. Here are some sample work, learning and life tasks for Reliability.

Organization Organizing work priorities when faced with a number of tasks Devising and following a coherent plan to complete a task Revising the plan when necessary to complete a task or to make improvements Here are the performance indicators for Organization. You can go to the OSP Website and click on Videos of Essential Skills and Work Habits in Action to view short video clips for each work habit. When you are ready, go to the next slide to see some sample work, learning and life tasks for Organization.

Organization Work I plan my day so I know which task I need to complete first. Learning I use a planner to record all due dates for assignments and projects. Life I plan my weekly menu so that I make fewer trips to the grocery store. Here are some sample work, learning and life tasks for Organization.

Working Independently Accomplishing tasks independently Independently selecting, evaluating, and using appropriate materials, tools, resources, and activities Using prior knowledge and experience to solve problems and make decisions Here are the performance indicators for Working Independently. You can go to the OSP Website and click on Videos of Essential Skills and Work Habits in Action to view short video clips for each work habit. When you are ready, go to the next slide to see some sample work, learning and life tasks for Working Independently.

Working Independently I complete my job tasks with little or no direction. Learning I am self-motivated to complete tasks. Life I complete daily chores around the house without being reminded. Here are some sample work, learning and life tasks for Working Independently.

Initiative Beginning and completing tasks with little prompting Approaching new tasks with confidence and a positive attitude Seeking assistance when necessary Here are the performance indicators for Initiative. You can go to the OSP Website and click on Videos of Essential Skills and Work Habits in Action to view short video clips for each work habit. When you are ready, go to the next slide to see some sample work, learning and life tasks for Initiative.

Initiative Work If I finish a task, I look for other work to do. Learning I help a classmate who needs assistance. Life I look for ways to help my family, friends and community. Here are some sample work, learning and life tasks for Initiative.

Self-advocacy Asking questions and seeking clarification, where appropriate Identifying and making use of appropriate resources and support when needed Being proactive regarding individual rights and responsibilities, where appropriate Here are the performance indicators for Self-advocacy. You can go to the OSP Website and click on Videos of Essential Skills and Work Habits in Action to view short video clips for each work habit. When you are ready, go to the next slide to see some sample work, learning and life tasks for Self-advocacy.

Self-advocacy Work I know my legal rights as an employee or employer. Learning I research a variety of educational opportunities before I make a decision about which one will suit me best. Life I know my consumer rights and know whom to contact if I need help. Here are some sample work, learning and life tasks for Self-advocacy.

Customer Service Listening effectively to determine and meet clients’ needs Interacting positively with both co-workers and clients/customers Endeavouring to meet and exceed expectations Creating a positive impression of the company or organization Here are the performance indicators for Customer Service. You can go to the OSP Website and click on Videos of Essential Skills and Work Habits in Action to view short video clips for each work habit. When you are ready, go to the next slide to see some sample work, learning and life tasks for Customer Service.

Customer Service Work I reply to a customer’s e-mail in a timely manner. Learning I am respectful to my instructors and classmates. Life I try to be friendly with people, even if I’m having a bad day. Here are some sample work, learning and life tasks for Customer Service.

Entrepreneurship Recognizing and acting on opportunities Showing perseverance Being innovative and creative Being versatile and resourceful Here are the performance indicators for Entrepreneurship. You can go to the OSP Website and click on Videos of Essential Skills and Work Habits in Action to view short video clips for each work habit. When you are ready, go to the next slide to see sample work, learning and life tasks for Entrepreneurship.

Entrepreneurship Work I research new product ideas for my employer. Learning I make suggestions for new extra-curricular activities in my school and offer to lead these activities. Life I create and run a fundraising event in the community. Here are some sample work, learning and life tasks for Entrepreneurship.

Choose That Work Habit Decide which Work Habit is being demonstrated: Description Work Habit I like to brainstorm ideas for new projects and make them happen... Teamwork I use “To Do” Lists... Reliability I keep my promises... Initiative I am self-motivated to complete tasks... Organization I always help my co-workers, especially when they are overloaded with work... Customer Service I read the label on cleaning products before using them... Self-advocacy If I finish a task, I look for other work to do... Entrepreneurship I reply to a customer’s e-mail in a timely manner... Working Independently I know my consumer rights and know whom to contact if I need help. Working Safely Let’s see how well you know your Work Habits... Match the Work Habit to the appropriate description.

Choose That Work Habit Decide which Work Habit is being demonstrated: Description Work Habit I like to brainstorm ideas for new projects and make them happen... Entrepreneurship I use “To Do” Lists... Organization I keep my promises... Reliability I am self-motivated to complete tasks... Working Independently I always help my co-workers, especially when they are overloaded with work... Teamwork I read the label on cleaning products before using them... Working Safely If I finish a task, I look for other work to do... Initiative I reply to a customer’s e-mail in a timely manner... Customer Service I know my consumer rights and know whom to contact if I need help. Self-advocacy So, how well did you do???

SKILLS ZONE For more practice, go to the OSP website at www.ontario.ca/skillspassport and click on Skills Zone. Skills Zone has games, interactive learning materials and a sample activities database linking Essential Skills and work habits.

Review Work habits have performance indicators Work habits do not have skill levels You have now completed this module! During this module, you had the opportunity to explore Work Habits in more detail.