Safer Internet plus INFO DAY 17 April 2008 Budapest Dr. Michael Busch European Commission DG Information Society & Media Unit E.06 eContent and Safer Internet

Safer Internet plus – 2008 call INFO DAY 2 Work programme 2008 Objectives and overall approach “Second round” of 2007 call Combined approach at national level – join awareness nodes / helplines / hotlines Child participation – Specific attention to broadening the knowledge base –

Safer Internet plus – 2008 call INFO DAY 3 Promoting a safer environment Encouraging self-regulation -Social networking possible co-operation with stakeholders to identify state-of-the-art technologies and codes of conduct -Mobile phones monitoring of implementation Work programme 2008 – Commission activities

Safer Internet plus – 2008 call INFO DAY 4 Promoting a safer environment Safer Internet Forum To be held in September Protection of minors: Cross-platform/cross- media rating and age verification -What do we know about Children's Use of Online Technologies ? Eurobarometer Survey Survey of parent’s views on children’s use of online technologies. Work programme 2008 – Commission activities

Safer Internet plus – 2008 call INFO DAY 5 Awareness raising Launch of pan-European awareness campaign. Call for tender for communication campaign to raise awareness on safer use of Internet, including the production of a multilingual video clip launched on 5th March Work programme 2008 – Commission activities

Safer Internet plus – 2008 call INFO DAY 6 Tackling unwanted and harmful content Study on benchmarking filtering software Call for tenders to be launched for a follow-up study to SIP-BENCH Work programme 2008 – Commission activities

Safer Internet plus – 2008 call INFO DAY 7 Call published on 12 March 2008 Close of call 28 May pm Luxembourg time Call for proposals 2008

Safer Internet plus – 2008 call INFO DAY 8 CALL 2008 Fighting illegal content 1.1 Hotlines 1.2 Hotlines network co- ordinator 1.3 Targeted projects to enhance LEA’ analysis of illegal material Tackling unwanted and harmful content Not open Promoting a safer environment 3.1 Online victimisation of children 3.2 Strengthening the knowledge base € million Action 1 Action 2 Action 3 Action 4 Awareness- raising 4.1 Awareness nodes (AN) Awareness network co- ordinator 4.3 AN & helplines

Safer Internet plus – 2008 call INFO DAY 9 CALL 2008 Needed in Hungary: “Integrated networks” A Hotline An Awareness node A Helpline

Safer Internet plus – 2008 call INFO DAY 10 CALL 2008 Some preliminary remarks What is inappropriate content or conduct?

Safer Internet plus – 2008 call INFO DAY 11 ILLEGAL vs HARMFUL CONTENT and CONDUCT ONLINE ILLEGAL CONTENT: oDefined by national law. oPrimarily dealt with by LEAs. Regulators, NGOs and industry may provide their support. oMain form of illegal content falling under the scope of this Work Programme: child abuse, racism and xenophobia.

Safer Internet plus – 2008 call INFO DAY 12 ILLEGAL vs HARMFUL CONTENT and CONDUCT ONLINE HARMFUL CONTENT: oContent which parents, carers, teachers and other adults responsible for children consider to be harmful for them. oThe conception of « harmful » varies across countries and cultures. oMeans to deals with harmful content: self-regulation and technical tools, awareness-raising and education and enforcement of legal provision (where they exist).

Safer Internet plus – 2008 call INFO DAY 13 ILLEGAL vs HARMFUL CONTENT and CONDUCT ONLINE HARMFUL CONDUCT: oConduct preparatory to committing a sexual offence against a child by contacting him/her online: “Grooming”. (Criminal offence in the UK and it the signatory countries of 2007 Council of Europe convention) oBullying and harassment in the online environment: “Cyberbullying”.

Safer Internet plus – 2008 call INFO DAY 14 CALL 2008 The Safer Internet programs have enhanced a basic European operational infrastructure in the Member States to combat inappropriate content and conduct: Networks of Hotlines, Awareness nodes & Helplines

Safer Internet plus – 2008 call INFO DAY 15 CALL Hotline Purpose: allowing the citizen to report illegal content such as child abuse images, illegal adult pornography and racism. To pass the reports on to the appropriate body for action (ISP, police or correspondent hotline). Their role is distinct from that of the law enforcement, since they do not investigate offences, arrest or prosecute offenders.

Safer Internet plus – 2008 call INFO DAY 16 CALL Hotline Some typical tasks: Set up a facility for online reporting of illegal content and activity on the internet and new online technologies. Deal rapidly with complaints received. Draw up a manual of procedures in cooperation with law enforcement authorities. Exchange information on illegal content with European network. Participate in networking nationally and at European level. Promote the hotline to the general public and to decision-makers (industry, law enforcement, politicians and officials, child welfare organisations).

Safer Internet plus – 2008 call INFO DAY 17 CALL 2008 – Awareness node Purpose: ensure awareness-raising among parents, carers, teachers and children. Issues to address: content considered unsuitable for children, such as Racism and xenophobia, pornography, child sexual abuse, violence, bullying and harassment, grooming, use of peer-to-peer services, broadband video, instant messaging, chat rooms, social networking sites, mobile phones (e.g. “Happy slapping”), game consoles

Safer Internet plus – 2008 call INFO DAY 18 CALL 2008 – Awareness node Some typical tasks: Awareness and dissemination activities for identified target groups, "training of trainers“, multiplier activities, media education in schools. Communication Plan. Promote visibility and press coverage of the campaigns including traditional media (press, radio, TV). Use multiplier organisations, electronic dissemination channels, mass media, schools, Internet Cafés etc. Events including national/local events for Safer Internet Day. Project web site: find information about the activities of the awareness node, download awareness tools.

Safer Internet plus – 2008 call INFO DAY 19 CALL helpline Purpose: Children can talk about disturbing content and uncomfortable experiences related to online technologies. Offer one-to-one conversations with trained helpers in real time (phone or online). Set up a helpline in conjunction with experienced organizations with the necessary infrastructure, e.g. organizations already running child helplines. A proposal from a helpline must be made in partnership with an awareness node.

Safer Internet plus – 2008 call INFO DAY 20 CALL helpline Typical tasks: Answer calls from children related to their use of online technologies. Inform the public, promote the helpline. Disseminate the results, do statistics (e.g. number of calls, issues raised). Discuss results with experts on an ongoing basis. Participate in networking at European level and contribute to cross-border exchange of best practice.

Safer Internet plus – 2008 call INFO DAY 21 CALL 2008 – Actions open Fighting illegal content 1.1 Hotlines 1.2 Hotlines network co- ordinator 1.3 Targeted projects to enhance LEA’ analysis of illegal material Tackling unwanted and harmful content Not open Promoting a safer environment 3.1 Online victimisation of children 3.2 Strengthening the knowledge base € million Action 1 Action 2 Action 3 Action 4 Awareness- raising 4.1 Awareness nodes (AN) Awareness network co- ordinator 4.3 AN & helplines

Safer Internet plus – 2008 call INFO DAY 22 CALL 2008 – ACTION 1.1 Fighting against illegal content Hotlines Preference for hotlines and awareness nodes to establish combined nodes No funding of hotline if no awareness node present in the same country Project type: Integrated networks (EC contribution up to 75% for public bodies, NGOs, SMEs )

Safer Internet plus – 2008 call INFO DAY 23 CALL 2008 – ACTION 1.2 Fighting against illegal content EU-Hotline network co-ordinator Main tasks: Facilitate exchange of information and experience between European hotlines Draw up best practice guidelines Provide statistics on the reports and results of the network Maintain close relationship with awareness network co- ordinator Project type: Integrated networks (EC contribution up to 80% + some activities– eg. regional meetings, eligible for 100% funding )

Safer Internet plus – 2008 call INFO DAY 24 CALL 2008 – Action 1.3 Fighting against illegal content Enhancing law enforcement agencies’ analysis of illegal material (targeted projects) a)Developing or enhancing technological tools to facilitate the analysis of illegal material, by identifying and distinguishing new material from already known material, or by linking different pieces of evidence together.

Safer Internet plus – 2008 call INFO DAY 25 CALL 2008 – Action 1.3 (cont.) Fighting against illegal content Enhancing law enforcement agencies’ analysis of illegal material (2) b)Developing or enhancing technological tools to match victims, offenders of details of crime scenes when they appear in different pictures of videos.

Safer Internet plus – 2008 call INFO DAY 26 Fighting against illegal content Enhancing law enforcement agencies analysis of illegal material (3) c)Conducting a survey of requirements and identifying technologies with a view to making recommendations for future research topics or for deployment activities. Project type: Targeted project (EC contribution up to 75% for public bodies, NGOs, SMEs ) CALL 2008 – Action 1.3 (cont.)

Safer Internet plus – 2008 call INFO DAY 27 CALL 2008 Presentation of actions open Fighting illegal content 1.1 Hotlines 1.2 Hotlines network co- ordinator 1.3 Targeted projects to enhance LEA’ analysis of illegal material Tackling unwanted and harmful content Not open Promoting a safer environment 3.1 Online victimisation of children 3.2 Strengthening the knowledge base € million Action 1 Action 2 Action 3 Action 4 Awareness- raising 4.1 Awareness nodes (AN) Awareness network co- ordinator 4.3 AN & helplines

Safer Internet plus – 2008 call INFO DAY 28 Promoting a safer environment Online victimisation of children (Knowledge enhancement projects) Aims: - To gain increased knowledge which would feed into policy-making, child welfare work, awareness-raising and providing topics for further actions and studies. -To strengthen the protection of children and formulate more effective preventative strategies. CALL 2008 – Action 3.1

Safer Internet plus – 2008 call INFO DAY 29 Promoting a safer environment Online victimisation of children (2) Projects: Victimisation of children in the online environment -Identification of the most vulnerable groups of children targeted for online abuse, - Impact on children of online victimisation, - Behavioural differences in use - Profiling of risk-taking behaviour - Children’s use of web cameras and cell phones - Relationship between sexuality and grooming CALL 2008 – Action 3.1

Safer Internet plus – 2008 call INFO DAY 30 Promoting a safer environment Online victimisation of children (3) Projects: Offender related studies: -Understanding online sexual abuse, and how offenders use online technologies to find and target children, - Grooming behaviour - Link between consumption of child abuse material and sexual abuse CALL 2008 – Action 3.1

Safer Internet plus – 2008 call INFO DAY 31 CALL 2008 – Action 3.2 Promoting a safer environment Strengthening the knowledge base (knowledge enhancement projects) Projects could aim at: - Increasing the knowledge relevant to the issue of safer online technologies, - Performing studies of children’s use of online technologies.

Safer Internet plus – 2008 call INFO DAY 32 CALL 2008 – Actions open Fighting illegal content 1.1 Hotlines 1.2 Hotlines network co- ordinator 1.3 Targeted projects to enhance LEA’ analysis of illegal material Tackling unwanted and harmful content Not open Promoting a safer environment 3.1 Online victimisation of children 3.2 Strengthening the knowledge base € million Action 1 Action 2 Action 3 Action 4 Awareness- raising 4.1 Awareness nodes (AN) Awareness network co- ordinator 4.3 AN & helplines

Safer Internet plus – 2008 call INFO DAY 33 Awareness-raising 4.1 Awareness nodes Issues addressed : racism, xenophobia, bullying, harassment, peer- to-peer services, broadband video, instant messaging, chat-rooms, social networking sites, access to content and interactive information, mobiles, game consoles, consumer protection, data protection, network security issues CALL 2008 – ACTION 4.1 and 4.3

Safer Internet plus – 2008 call INFO DAY 34 Awareness-raising 4.3 HELPLINES Mission: Offer one-to-one conversations with trained helpers to children who raise their concerns about illegal and harmful content, harmful conduct (grooming and cyberbullying) and uncomfortable or scary experience with online technologies CALL 2008 – ACTION 4.1 and 4.3

Safer Internet plus – 2008 call INFO DAY 35 Awareness-raising Awareness nodes Preference for awareness nodes and hotlines to establish combined nodes Project type: Integrated networks (EC contribution up to 75% for public bodies, NGOs, SMEs ) CALL 2008 – ACTION 4.1

Safer Internet plus – 2008 call INFO DAY 36 Awareness-raising Helplines (integrated network) - Either: call open for adding helplines to awareness nodes or combined nodes recommended for funding under call Or: In combination with proposal for an awareness node in countries where no awareness node selected or where funding granted for a restricted period under 2007 call – the case of Hungary CALL 2008 – ACTION 4.3

Safer Internet plus – 2008 call INFO DAY 37 Recommended number of participants for members of integrated networks: Each hotline, each awareness node and each helpline should preferably consist of a single organisation. Recommended maximum size for a combined node: -3 partners (if hotline & awareness node) -4 partners (if hotline, awareness node & helpline) NOT MORE THAT 1 HOTLINE, 1 AWARENESS NODE, 1 HELPLINE WILL BE SELECTED FOR FUNDING WITHIN A GIVEN GEOGRAPHICAL AREA. CALL 2008 – Action 1.1, 4.1 and 4.3

Safer Internet plus – 2008 call INFO DAY 38 CALL 2008 – ACTION 4.2 Awareness raising EU - Awareness network co-ordinator Main tasks: Facilitate exchange of information, experience and best practices within the network Provide training in safer use of Internet and new technologies Assist start-up awareness nodes Provide a web portal Organise Safer Internet Day throughout Europe and beyond Maintain close relationship with hotline network co-ordinator Project type: Integrated networks (EC contribution up to 80% + some activities– eg. regional meetings, eligible for 100% funding )

Safer Internet plus – 2008 call INFO DAY 39 AWARD CRITERIA Different set for each project type (INTEGRATED NETWORKS, TARGETED PROJECTS, KEPs PROJECTS) Applied on the basis of the information supplied in the proposal Each criterion marked from 1-10; maximum score 100 Minimum score for recommendation for EC funding: 60!!! Individual assessment reports (IARs) enclosed to the Guidance notes for evaluators published on the Programme website. Have a look!!!

Safer Internet plus – 2008 call INFO DAY 40 Award criteria Again: Exclusion threshold for proposals not receiving 6 out of 10 points > 6/10 Programme and action objectives Expected Results European Dimension

Safer Internet plus – 2008 call INFO DAY 41 “INTEGRATED NETWORKS” – (national) nodes (Hotlines, awareness nodes, helplines) Award criteria Relevance, impact and quality of the technical part of the proposal (Weighting of criteria 20%) 2.Partnership, resources and management (Weighting of criteria 35%) 3.National Co-operation (Weighting of criteria 30%) 4. European added value and network contribution (Weighting of criteria 15%)

Safer Internet plus – 2008 call INFO DAY 42 AWARD CRITERIA FOR OTHER PROJECT TYPES See work program. For ex. KNOWLEDGE ENHANCEMENT PROJECTS: Relevance and impact (Weighting of criteria 30%) 2.Quality of the technical part of the proposal (Weighting of criteria 30%) 3.Partnership, resources and management (Weighting of criteria 20%) 4. European added value (Weighting of criteria 20%)

Safer Internet plus – 2008 call INFO DAY 43 INDICATIVE CALENDAR  11 March: Adoption of Work Programme  Mid-March: Publication of the call  28 May: call deadline  June: evaluation  July-August: Evaluation report and implementation plan  September: presentation of results to Programme Management Commitee and EP (right of scrutiny of 30 days)  September-October: opening of negotiations

Safer Internet plus – 2008 call INFO DAY 44 For more information: