Onboarding – Effectiveness in Role Sector Navigator Orientation CALIFORNIA COMMUNITY COLLEGES CHANCELLOR’S OFFICE Onboarding – Effectiveness in Role Sector Navigator Orientation Linda Zorn June 2013

Phase 1: Doing What MATTERS for Jobs & Economy Framework Administrative Fixes Empower Regions Rethink Funding Phase 1: Doing What MATTERS for Jobs & Economy Framework Target incentive investment (EWD, SB70, Perkins 1B) Sector Region Technical Assistance Braided RFA Common accountability metrics Field and staff engagement on SWOT analysis Doing What MATTERS for Jobs & the Economy CCCCO staff reorganization Our voice at many tables Communications and feedback eUpdates & eAlerts doingwhatmatters.cccco.edu Twitter: @WorkforceVan 13 Critical Conversations in the field System-level partnerships CDE, IHELP, CCCAOE, ASCC, BSI, CWIB, GoBIZ, USDA, workforce policy-makers Reauthorization SB70, now SB1070 EWD, now SB 1042 Phase 2: Moving the Needle Phase 3: Scaling Excellence California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students

Organizational Chart California Community Colleges Chancellor’s Office Brice Harris Chancellor Erik Skinner Deputy Vice Chancellor Programs Steve Bruckman Exec Vice Chancellor & General Counsel Accounting Legal Business Svcs Contract/Grants Administration Board of Governors Liaison HR Van Ton-Quinlivan VC, Workforce & Economic Development (WEDD) Barry Russell VC, Academic Affairs Patrick Perry VC, Technology, Research and Information Svcs Mngmt Info Systems Research & Planning Telecommunications & Tech Dan Troy VC, Fiscal Vince Stewart VC, Governmental Relations Linda Michalowski VC, Student Services Fiscal Facilities DSPS,Health Svcs, Student Mental Health EOPS CARE, CalWORKS Foster & Knship Care Education & Child Dvlpmt Matriculation, Student Equity, Early assessment Financial Aid, COTOP, Veterans Transfer, Matriculation Paul Feist VC, Communications Keetha Mills CEO Foundation for CCC

Organizational Chart Division of Workforce & Economic Development Brice Harris Chancellor Margo Turner DWM Communications & Website Support Key: Dotted boxes = grant funded Erik Skinner Deputy Vice Chancellor Programs Pam Daggon Coordination Support for EDPAC/WEDPAC & Extended Ops Team Van Ton-Quinlivan VC, Workforce & Economic Development (WEDD) Faye James Executive Assistant to VC Ton-Quinlivan Catherine Swenson Facilitator for Sector Navigator Deep Dives VC Support, Select support for Deans Support for select division-wide admin processes Debra Jones Dean Career Ed Practices Cris McCullough Dean, Policy Outreach & Alignment Omid Pourzanjani Visiting Dean DMW Common Metrics Linda Zorn Facilitator for Sector Navigator Deep Dives Grant Monitors Grant Processing Team Grant Monitors Data Team Architecture of data systems Kitty O’Doherty Facilitator for Consortia Deep Dives

SNs serve as first contact for both employers and the system: coordinate, leverage & connect-the-dots. ? Northern South Central Bay Area Inland Empire San Diego / Imperial LA/Orange Central / Valley Mother Lode

SN and DSNs are the specialists. RCs are the generalists SN and DSNs are the specialists. RCs are the generalists. Employers want to work w specialists. ? Northern South Central Bay Area Inland Empire San Diego / Imperial LA/Orange Central / Valley Mother Lode

While colleges work locally, SNs coordinate across multi-regions while DSNs focus in-region on a sector. MULTI REGIONS LOCAL REGION STATE College Regional Consortia Chair/Vice Chairs Deputy Sector Navigations Sector Navigators We studied how the best ones worked and wrote the RFAs replicated that scope. Technical Assistance Providers Community College Chancellor’s Office Staff

SNs should pull in TA Providers as is needed to help sector/regions achieve outcomes. Northern South Central Labor market research Curricular approval process Data/Launchboard Bay Area Inland Empire San Diego / Imperial LA/Orange Central / Valley Mother Lode

SNs DO NOT supervise DSNs. Leadership Style Coordination Sector Navigators coordinate the work and activities of the regional Deputy Sector Navigators. SNs DO NOT supervise DSNs. Leadership Style

Statewide Coordination Workplan and Outcomes SN and DSN Structure Statewide Coordination Workplan and Outcomes Statewide Advisory Meetings SN Meetings Conference Calls Website

SN – regional advisory committees Industry Outreach SN – regional advisory committees Feed into statewide advisory committee Role of program advisory committees DSNs attend as many college program advisory committee meetings as possible

Key Players/Collaborators to Move the Needle on Momentum Points College level Specific Faculty CTE Dean CIO Regional level Local Chambers? Trade Associations? Economic Development Agencies? Local Workforce Investment Boards? Select Community-Based Organizations? Employers with workforce needs? Middle Schools, High Schools, and ROPs? Registered Apprenticeship programs? State level CA WIB committee that is sector focused? State Agencies? Licensing Bodies? Bodies awarding industry-recognized credentials? Other? NEW: $100K of SB 1070 monies awarded to DSNs to support integration of sectors into K-12 Momentum Points

Workforce and Economic Development - Project Monitor CCCCO Contacts Workforce and Economic Development - Project Monitor Government Relations – Legislative issues Academic Affairs – Curriculum and program approvals Office of Communications – Press contacts

Project Monitor Approves: CCCCO Project Monitor Project Monitor Approves: All budget changes All workplan changes Marketing materials Products produced Websites Participate in Statewide Advisory Meetings

DSN meetings and activities Project Monitor DSN meetings and activities Link to CCCCO updates, budget, legislative activities, etc.

Workplan guides your activities Plan as a group Operational Tips Workplan guides your activities Plan as a group Regional Activities become statewide initiatives. Maintain communication with DSNs and Regional Consortium Chairs

Point of first contact for your sector Helpful Tips Point of first contact for your sector Know CA Community College rules and regulations RFA – Project Management – know those areas Legislative testimony. Confer with Governmental Relations

College Processes as Your Fiscal Agent Learn your internal procedures for travel, purchasing, etc. Establish good relationships with your business office Understand HR procedures for hiring, contracts, etc. Reporting procedures.

SNs are responsible for onboarding your DSNs. How will you onboard your DSNs to work effectively as a team? Cadence and sequencing of meetings Additional communication methods Team norms and protocols Definition of collective success How to ensure the team focuses on moving the needle on common metrics, not activities and outputs California Community Colleges – Chancellor’s Office | 112 Colleges | 72 Districts | 2.6 Million Students