UMS Information Technology Services Ad Hoc Technology Committee Meeting October 15, 2007

2 UMS-ITS Mission The mission of Information Technology Services is to maintain an integrated, efficient, sustainable and responsive program of information systems, technologies and services for the University of Maine System, K-12 Schools, Public Libraries and State Government.

3 UMS-ITS Vision Provide an IT infrastructure that provides access to information, resources and services that are available at anytime, any place and on any device.

4 UMS-ITS Who We Serve University of Maine System (All Campuses and UMS) K-12 Schools Public Libraries Non-Profits State Government Private Higher Education Research Institutions Municipalities

5 University of Maine IT Infrastructure Network (Voice, Data, ITV) Servers/ System Management Storage System wide Messaging Identity Management Desktops/ Laptops/ PDA’s MaineStreet (ERP) Database Applications Academic Administrative Collaborations Tools Security

6 Existing Network

7 Existing ITV Network

8 “An Example of Campus Services” USM’s Division of Information and Technology (DoIT)  University owned computers  network connections (wired and wireless)  2500 telephones  325+ networked printers  3 campuses and 7 remote locations (Portland and Augusta)  591 BlackBoard sites Spring ’06 (44% of UMS sites)  HelpDesk calls annually  30,000 daily s (faculty, staff)  semester data requests (internal- students, staff, faculty; external – IPEDS, surveys, etc.)  ~$2M in computer equipment sales

UMS-ITS Financial Summary

10 UMS-ITS Organization FTE 86 Budget $12.5 Assets $34.2 IT Directors Group IT Planning & Policy Group Sponsors Steering Committee FTE Budget $3.9M $2.5M $3.7M $1.7M $.7M Assets $5.9M $8.0M $11 M $9.3M

11 CIO-UMS-ITS FY08 BUDGET (000’s omitted)

12 UMS-ITS IT Capital Budget FY08 MaineStreet$1.8M Regional Optical Network $3.0M Total:$4.8M

13 UMS-ITS Infrastructure Investments ( ) Software $6.0M  ERP (MaineStreet)*  Functional Productivity Software Document Imaging Event/Classroom Scheduling Housing Anti-Virus Fundraising Development Identity Management Campus Cards Address Cleansing Software E-Commerce Network Technology $5.0M  Wireless System-Wide  Telephony  Network Convergence  Regional Optical Network  Wired Network Upgrades Servers/Storage/Video Conferencing $1.5M  ERP Servers/Upgrades  VM Environment  Storage System  Video Conferencing  Video Streaming Total: $12.5M *Only includes ERP software acquisition of the $18.0M project budget.

14 IT System-Wide Infrastructure Investment Requirements Campus Network/Wiring Modernization $18.0M Campus Network Convergence $ 9.0M (Voice Video Data) Data Center Upgrades/Modernization $ 5.0M+ UMS,UM and USM Campus Desktop/Laptops 4 yr renewal $ 2.0M/ $.8M Research Computing Renewal $ 2.0M Instructional Technology Integration $ 1.5M High Priority Software Projects $ 1.5M Security/Regulatory Compliance $ 3.0M Total: $42.0M Expansion of State-Wide Optical Network $ 5.0M - $10M

15 UMS–ITS Collaborative Initiatives Identity Management Student, Faculty, & Staff  UMPI  UMF- Inquired Server Consolidation (UM)  UMS-ITS  Maine InfoNet  UM Modem Pools – Outsourced Recycled PC’s  UMS-ITS  UMFK  UMPI  UM Alumni

16 Regional Optical Network  TJL  NIH/NCRR Grant $250, MDI BioLabs, COA, Bates, Bowdoin, Colby  MCCS Network Convergence  UMFK  Centers & Sites  UMPI Maine School/Library Network  State Library  DOE UMS–ITS Collaborative Initiatives (Continued)

MaineStreet Update

18 Pre Go-Live Audit Summary Critical Juncture- Schedule achievable w/ following activities  IDP members expanded effort required (24-30 hours a week)  Consultants finish set-up by October 31 st  Project Management team must set hard milestones and elevate them in visibility. Final decision made December 1 st, after spending November testing Self-assessment of each campus in individual interviews with project staff members yesterday afternoon Audit team was high quality and assessment was conducted in a professional and effective manner

19 Recent Accomplishments Master Course Catalog in Production  September 18, 2007 UMS E-Application in Production  October 01, 2007 Application Fee Processing for Fall 2008 in Production  October 01, 2007 TouchNet Credit Card Processing for Fall 2008 Application Fees in Production  October 01, 2007

20 Recent Accomplishments (Continued) General Ledger Interface in Production  October 01, 2007 Enrollment Deposit Processing in Production  October 01, 2007 Initial Class Schedule for Fall 2008 in Production  October 05, 2007

21 Financial Aid Delay Impacts Qualitative  Staff time from campuses to continue IDP  Further delay in realizing value of student system  Minimal Interface to Financier Quantitative (Costs)  The risk of student revenue loss is minimized  FY08/09 consulting, staff, etc. $850,  FY09/10 – delay in Legacy support $700,000.00

22 MAINESTREET Sponsors Discussion

23 Current/Future Outcomes Human Resources Management System…………Tracy Bigney Financial Management System…………………….Joanne Yestramski Student Administration System…………………….Rosa Redonnett