USFSCO New Student Orientation Welcome to the University of Illinois Springfield! University Student Financial Services and Cashier Operations

USFSCO New Student Orientation About USFSCO University Student Financial Services & Cashier Operations (USFSCO) is the central billing and payment unit of the University of Illinois. We serve students at all three of the U of I campuses.

USFSCO New Student Orientation Location and Hours: Cashier Operations (Bursar) Office Lower Level Public Affairs Center (PAC) 184 Office Hours: – 9am to 4pm Monday thru Friday – Closed during lunch hour (12:30 – 1:30)

USFSCO New Student Orientation Cashier Operations con’t Visit us for: – Student Account Payments (Cash or Checks only) – SMTD Bus Passes (Cash or Checks only) – SMTD Bus schedules/route maps

USFSCO New Student Orientation Location and Hours: Customer Service Lower Level Public Affairs Center (PAC) 182 Office Hours – 8:30am to 5pm Monday thru Friday – Closed during lunch hour (12:30 – 1:30) Visit us for: – Billing questions – Authorized Payer set up questions – Direct Deposit set up questions

USFSCO New Student Orientation The 4 Most Important Things to Know The Family Educational Rights and Privacy Act (FERPA) The University Billing Cycle Payment Options Direct Deposit of Student Account Credits

USFSCO New Student Orientation FERPA Prohibits USFSCO from giving specific student account information to anyone without the student’s authorization Parents (and others) need to be an “Authorized Payer” Students enroll Authorized Payers online – instructions on our website Authorized Payers get their own login ID and password to access account information and make payments online

USFSCO New Student Orientation University Billing Cycle Student Account is available on-line only We Do Not Mail Paper Statements Reflects tuition, fees, housing, and other charges/credits from campus departments You can review your up-to-date student account activity anytime online in UI-Pay

USFSCO New Student Orientation University Billing Cycle con’t Student Account Summary updated in January after assessment of Spring charges/tuition/fees Spring 2012 Due Date is February 28, Check your account regularly, especially if you add /drop courses

USFSCO New Student Orientation Your Payment Options Online in UI-Pay with electronic check or credit card (only accept MasterCard, AMEX, or Discover - will incur a 2.4% fee) In person or by mail Checks must be drawn on US Bank in US Dollars Checks must have UIN and student’s name written on front For your safety and security, minimize cash payments peerTransfer Wire payments

USFSCO New Student Orientation Wire payment instructions JPMorgan Chase Bank, NA 4 New York Plaza, flr15 New York, NY ABA/Routing No. : (if wire from domestic bank) SWIFT I.D.: CHASUS33 (identifier if wire from Foreign Bank) Account Title: University of Illinois Accounts Receivable Account No.: Reference: Student name and UIN

USFSCO New Student Orientation What if I don’t pay by due date? Delinquent accounts are assessed a 1.5% late payment fee each month on remaining balance A financial hold is placed on the account – Prohibits registration for future term Holds on account prior to Priority Registration – Prohibits adding/dropping of courses – Prohibits release of official transcripts

USFSCO New Student Orientation Direct Deposit Credit balances/overpayments will only be refunded directly to the student by direct deposit Refund process 30 – 45 days Students receive an when a refund has been processed Students must enroll in direct deposit online Must change personal information if leave UIS

USFSCO New Student Orientation Contact Us With Any Questions – response within 24 hours (excluding weekends Phone: (UIS) Website: – more detailed information available 24/7 Office hours: 8:30am to 5:00pm Monday thru Friday (closed 12:30 – 1:30 for lunch hour)

USFSCO New Student Orientation

USFSCO New Student Orientation We look forward to serving you! *Remember to check your university often* University Student Financial Services and Cashier Operations