NASSCOM BPO Strategy Summit 2009

Significant Cost Reduction Stable Political Environment Evolution in Value Preposition 2 Readily available Workforce Legal Process Outsourcing- Destination India

Upbeat Tone for Outsourcing to India 3 Educational Framework Supportive Government Policies Preferred International Business Destination Collaboration Opportunities with legal ITES providers Strong Fundamentals

Legal Services Value Chain - Today 4 Complexity Legal Transcription, Document Review, Secretarial Support Services Value Litigation Support, Legal Research, Drafting, Prior Art Search, Trademark Search, Legal Publishing Legal Research, Contract Drafting, Contract Management/ Abstraction Patent Analytics, Patent Application, drafting, Corporate Due Diligence

Decentralization of Legal Services from the US 5 Factors to consider: Cost Savings Focus on Core Competencies Globally predominant jurisdiction for litigation Economic Recession likely to increase litigation volumes Centering of all litigation related activity and practices in US Leading to prohibitive costs ABA Ethics Committee opinion on outsourcing: o Full Responsibility on the Outsourcing Law Firm o Ethical Considerations for Outsourcing o Passing on the cost benefit to end client

6 Understanding legal commoditization Unbundling traditional legal functions Standardizing repetitive legal processes Legal deliveries through ITES Potential for outsourcing Commoditization of Legal Services Legal Services

7 LPO: Onshore Potential The Indian Legal Sector: Limited size of legal establishments' Conceived as a “noble profession” rather than a service Provide minimal or basic IT enabled legal services as compared to US & UK Regulated by State appointed agencies Onshore Services Scope: IT enabled legal services ensure efficiency, quick TAT, error free delivery and lower costs Reusable processes eliminating repetitive and cumbersome legal tasks Innovative legal solutions for large scale companies and law firms

8 Upcoming Vertical: Compliance management as an LPO Offering Drivers for a pro-active solution- Multi-jurisdictional presence of MNCs Diversity of laws, rules and regulations Ability to meet multiple compliance obligations a growing challenge Non-Compliance resulting into potential legal liability for senior management The role of Indian LPOs- Providing customized IT enabled compliance platform s Advantage of having a common law system Huge pool of legal professionals Can partner with foreign law firms

9 A Niche – As we see it 9 Decentralization of conventional Legal Services ABA Opinion: Advantage Commoditization of Legal Services Strong Outsourcing fundamentals Knowledge Intensive Next Generation Legal Services Growing pool of skilled Indian legal professionals

10 Thank you