Harvesting Membership Diversity Reaping Growth Eloiza Altoro, MS CAE HS-BCP Mind Redesign Consulting July 9, 2014 3:00 – 4:00 PM.

Slides:



Advertisements
Similar presentations
Slides have references to related pages in the Guide
Advertisements

Welcome to Volunteer Management
Spark NH Council Member Survey October – November, 2012.
Copyright of Shell International May 2013 “BUILDING ENGAGING WORKPLACES TOGETHER” DIVERSITY & INCLUSION AT SHELL Deborah Green, Diversity Recruiter Colin.
CUPA-HR Strong – together!
Head of Learning: Job description
STRATEGIC PLAN Community Unit School District 300 7/29/
Human Capital Management Checklist for Success. It’s All About People!
Enrollment Management and Student Affairs at Portland State University Enrollment Management and Student Affairs is a student-centered organization, dedicated.
Best practice partnership models
Winning in the Marketplace with Diverse Talent
Understanding Boards Building Connections: Community Leadership Program.
Orientation to Performance and Quality Improvement Plan
The 5 Characteristics Successful Nonprofits Have in Common
Challenge Questions How good is our strategic leadership?
The ethnicity and attainment gap in the UK HE sector Chris Brill Senior Policy Adviser Equality Challenge Unit The Open University ‘Access and Success.
Moving From “Mini-Me” to Diversity Inclusion in Succession Planning
© American Bar Association Effective Strategic Planning Henry F. White, Jr. Executive Director & Chief Operating Officer American Bar Association 10 th.
Diversity and Inclusion at NASA: A Strategic Integrated Approach
HENDERWORKS CONSULTING
Customer Focus Module Preview
MGT-555 PERFORMANCE AND CAREER MANAGEMENT
Developing Diverse Senior Management National Human Services Assembly Presented by Karen Key, VP for Programs June 10, 2011 Consulting team: Adam Drucker.
DIVERSITY 101: Diversity A PRACTICAL OVERVIEW DIVERSITY 101: The What, Why and How of Diversity in Organizations A PRACTICAL OVERVIEW Evangelina Holvino,
Leadership for the 21 st Century Diversity & Inclusion is Key EEOC First Annual Conference Israel March 3, 2010.
Presented by: BoardSource Building Effective Nonprofit Boards.
Welcome Maria Hegarty Equality Strategies Ltd. What ? Equality/Diversity Impact Assessment A series of steps you take that enable you to assess what you.
Investing in Change: Funding Collective Impact
United Way Worldwide Talent Core Competencies October 2012.
Technology Leadership
CUPA-HR’s Diversity, Equity & Inclusion Strategy: A Call to Action SNECUPA-HR Fall 2011 Professional Development Program December 9, 2011.
Haldimand County Public Library Board 2001 Municipal amalgamation Why do a Strategic Plan? concentration of resources on key areas ability to deal with.
AN INVITATION TO LEAD: United Way Partnerships Discussion of a New Way to Work Together. October 2012.
Cultural Evolution is a Journey D&I is a Core Value at PepsiCo and Winning with Diversity & Inclusion is a Guiding Principle We embrace people.
Hillsdale County Intermediate School District Oral Exit Report Quality Assurance Review Team Education Service Agency Accreditation ESA
Guide to Membership Recruitment, Retention, Diversity and Inclusion.
William Brown Associate Professor & Director Nonprofit Management Program George Bush School of Government & Public Service Texas A&M University.
Welcome! Please join us via teleconference: Phone: Code:
National Agenda Program Title Name Location Date “ Committed to Excellence ” NACM.
ACCREDITATION Goals: Goals: - Certify to the public and to educational organizations that the school is recognized as an effective institution of learning.
Incorporating Diversity into Grants Management Speakers: Bryan Glover, Funders for LGBTQ Issues Lori Villarosa, Philanthropic Initiative for Racial Equity.
Corporate Social Responsibility LECTURE 25: Corporate Social Responsibility MGT
Region 1 Training Workshop Crowne Plaza Albany – 1-2 August 2008 Session 1A Strategic Planning Arthur W. Winston Chair, R1 Strategic Planning Committee.
Planning and Goal Setting PNW PETS 2014 Don Evans.
Transforming Patient Experience: The essential guide
Presentation to Membership. A Recap of Our Process February 2009: Decision to renew strategic plan March 2009: Engagement of Berlin, Eaton.
Incorporating the NACM National Agenda Into your State Association Agenda PRESENTATION AT Name Location Date “ Committed to Excellence ” NATIONAL.
ANNOOR ISLAMIC SCHOOL AdvancEd Survey PURPOSE AND DIRECTION.
District Leadership Module Preview This PowerPoint provides a sample of the District Leadership Module PowerPoint. The actual Overview PowerPoint is 73.
1 Strategic Plan Review. 2 Process Planning and Evaluation Committee will be discussing 2 directions per meeting. October meeting- Finance and Governance.
Catholic Charities Performance and Quality Improvement (PQI)
Summary of Exceptional Board Experience Exceptional Boards: Strengthening the Leadership Team ASAE Program January 2010.
Time to answer critical and inter-related questions: Whom will we serve? What will we offer? How will we serve them?
SWE Long-Range Strategic Plan Goals Version: April 2010 Updated: February 2011 Alyse Stofer, President Elect November 2011.
Student Affairs Division Meeting September 19, 2012.
Getting to the Root of the Problem Learn to Serve 501 Commons November 6, 2013 Bill Broesamle.
Managing Talent – Maximizing Your Employee’s Potential 3 rd SACCO LEADERS’ FORUM Monique DunbarLorri Lochrie Communicating Arts Credit UnionCentral 1 Credit.
ACUI 2011 Diversity and Inclusion Survey Initial Findings.
Strategic Plan: Goals, Objectives & Success Measures Administrative Forum, South Campus June 17,
How are we doing?. 468 companies in every major industry, globally 531 HR & non-HR executives HR leaders (104), business leaders (155) Top strategic.
Strategic planning A Tool to Promote Organizational Effectiveness
HUMAN RESOURCE MANAGEMENT
Building Community through Inclusive Excellence
Diversity & Inclusion Scorecard.
Changing the Table – 21st Century Board Development
Meeting Planners Association
The Women’s Council of REALTORS® Chapter-to-Network Project
Single Equality Scheme Headline summary
Roadmap to an Organizational Culture of QI
Got Diversity. Get Inclusion!
Presentation transcript:

Harvesting Membership Diversity Reaping Growth Eloiza Altoro, MS CAE HS-BCP Mind Redesign Consulting July 9, :00 – 4:00 PM

PRESENTATION OUTCOMES Identify best practices and trends related to membership diversity Understand the roles and responsibilities of management and the board related to membership diversity and the differences between diversity and inclusion Understand multiple ways to promote diversity and to identify potential resources for diverse membership recruitment

BUILDING THE CASE FOR MEMBERSHIP DIVERSITY Attracts, retains and supports a diverse workforce - ROI Meet the needs of diverse members and workforce Enhances membership growth Stays competitive Promotes relevancy in a world with rapidly changing demographics Fosters social responsibility Stimulates innovation - ensures diverse perspectives, opinions and directions

DIVERSITY VS INCLUSION Diversity is being asked to the party Inclusion is being asked to plan the party Diversity is important for recruitment Inclusion is important for maintenance

ELEPHANTS IN THE ROOM Spin ‐ off organizations Can’t be all things for everyone Blaming white people for diversity issues - diversity is about more than raism Not my personal responsibility or organizational responsibility Tired of having to justify diversity Breaking through the walls of disinterest and ineffectiveness Leveling the playing field in a way that results in power sharing

BE AWARE OF THE DIVERSITY TRAP Minimizing differences Differences should be acknowledged and celebrated and not ignored “Can’t we all just get along” umbrella Mosaic vs melting pot Us vs Them – diversity committees/programs/initiatives Diversity a problem vs an opportunity Tokenism

WHAT QUESTIONS SHOULD BE ADDRESSED ABOUT DIVERSITY? What value and benefit does diversity and inclusion have within our organization to fulfill its mission? How is diversity and inclusion defined within our organization? What does the leadership and membership look like today and how should it look in the future? What information do we have to assess our need for diversity and inclusion? What are the factors that exist that hinder diversity and inclusion? What resources are needed to recruit and maintain a diverse and inclusive membership base? How do we demonstrate and promote our value for diversity and inclusion to the membership?

KEY ATTRIBUTES OF A “RIPE” ORGANIZATION Be Aware - Understand your limitations and challenges and own them Ways to Connect - Find out how to connect diverse groups to your mission Ask Questions - Ask the right questions instead of trying to figure out the answer Be Goal Oriented - Know your diversity goal and outcomes – numbers are not enough Be Mission Driven - Diversity needs to be part of the big picture, not a byproduct Differences AND Commonalities - What brings us together AND what makes us unique Feel Valued - Constituents feel valued and understood for their perspectives Be Authentic – Promote authentic dialogue without hidden agendas

DIVERSITY AND INCLUSION STATEMENT DIVERSITY AND INCLUSION STATEMENT Public declaration of the Board’s commitment to diversity and inclusion Articulates how diversity and inclusion promotes the mission Develops a business case for becoming a diverse and inclusive organization Ensures that diversity and inclusion is not just an after thought

SAMPLE DIVERSITY AND INCLUSION STATEMENT American Bar Association - Diversity & Inclusion Statement The ABA maintains a longstanding commitment to diversity and inclusion in the legal profession. One of four key ABA priorities, Goal III commits to eliminating bias and enhancing diversity. Objectives: Promote full and equal participation in the association, our profession, and the justice system by all persons. Eliminate bias in the legal profession and the justice system.

SAMPLE DIVERSITY AND INCLUSION STATEMENT The ABA issues annual reports monitoring its progress in promoting full and equal participation in the association. Persons with Disabilities Participation Commission on Disability Rights Racial and Ethnic Diversity Commission on Racial and Ethnic Diversity in the Profession Women in Leadership Positions Commission on Women in the Profession Lesbian, Gay, Bisexual, and Transgender Participation Commission on Sexual Orientation and Gender Identity

IT ALL STARTS WITH THE LEADERSHIP Board is engaged and committed Acknowledge the challenges and accept the responsibility for increasing diversity and inclusion - accountability Value and infiltrate a culture which promotes diversity and inclusion Promote and enhance internal and external strengths related to diversity Assess, identify and address “community” needs Build diversity into the overall organizational strategy CEO is engaged and committed Tied to senior leadership’s goals Holds leadership accountable Includes diversity in all relevant conversations Provides resources (budget and staffing).

CREATING THE FOUNDATION Take the lead with a global and not local mindset Build a base of support for diversity and inclusion Educate on the issue Get critical issues on the table Ensure all voices are in the room Take criticism and creates opportunities Have champions Recognition that this is a journey – a continuous process

CREATING SUSTAINABLE STRATEGIES Ensure Strategic alignment with business objectives Integrate diversity strategy throughout Creates common purpose Cuts across all functions and individuals Has clear intentions and owns them Meet people where they are Focus on quality relationships Focus on learning vs problem solving

RESULTS ARE JUST AS IMPORTANT Scorecards track/report diversity's value and the bottom line impact Measured membership engagement surveys Regular updates to the board CEO has measurable goals tied to diversity © 2013 BoardStar Inc. & Mind Redesign Consulting

RESULTS ARE JUST AS IMPORTANT Commitment Board Staff Organization Demographics Board Staff Membership Communities Resources Training & Development Policy & Direction Committee & Staffing Outcomes Partnerships & Relationships Programmatic Impact Financial Impact Membership Growth/Retention Customer Satisfaction

SUMMARY OF KEY POINTS Leadership is Key Creating the Foundation – Focus on awareness & education Creating Sustainable Strategies – Building the long tern infrastructure Results & Accountability – As important as strategy

Questions or Comments