Leader Effectiveness Training ● What do leaders need? ● What do team members need?

Leadership ● Lead, follow, or get out of the way. – Thomas Paine ● Leadership is solving problems. The day soldiers stop bringing you their problems... They have either lost confidence that you can help or concluded you do not care. Either case is a failure of leadership. – Colin Powell ● Leadership at one time meant muscles; but today it means getting along with people. – Mahatma Gandhi

Leadership ● Example is leadership. – Albert Schweitzer ● Leadership is the art of getting someone else to do something you want done because he wants to do it. – Dwight D. Eisenhower ● Management is doing things right; leadership is doing the right things. – Peter Drucker ● Never doubt that a small group of thoughtful, concerned citizens can change world. Indeed it is the only thing that ever has. – Margaret Mead

Leadership ● A leader is a dealer in hope. – Napoleon Bonaparte ● Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity. – General George Patton

Leadership ● Simon Sinek: It's not what you do. It's not how you do it. It is why you do it. If people believe you and share the belief, they will do it for themselves, they won't need to do it for you. e.g. MLK “I have a dream...” not a plan.

Leadership ● Everyone has spent time with admirable leaders and leaders who are less so. ● Two minute writing exercise: – what makes a good leader? – what makes a poor leader? ● Four geographic groups – compare and collate your lists.

Leadership ● Being the leader does not make you one. ● There are no innate trait differences between leaders and non-leaders. Page 17 ● Everyone wants their needs met. ● Leadership meets the... – group member's needs as an HR specialist – Organization's needs as a task specialist

Maslow's Heirarchy of Needs ● McLeod, S. A. (2007). Maslow's Hierarchy of Needs. Retrieved from

Professional Needs ● Long-term career satisfaction requires a real sense of Long-term career satisfaction ● autonomy ● impact on the world ● mastery—you are good at what you do ● connection to other people

Professional Achievement ● systematically train your ability to focus persistently on hard things ● to become incredibly valuable in the economy ● because there’s not many people who can do it at exactly the time when the ability is needed ●...the rest are all distracted by Twitter and checking their Facebook page

Mike HoyeMike Hoye's Hierarchy of Needs 1. food, shelter, coffee 2. a good Internet connection 3. colleagues who are not jerks 4. source code management “The thing about chaos is...it's fair.”

Organizational Needs ● Charles Darwin, The Descent of Man ● to survive and be successful, groups... ● evolve compassionate, sympathetic, helping, altruistic behaviours, at least within those groups ● Evolution is cooperation, not competition. ● “It is not the strongest or the most intelligent who will survive but those who can best manage change.” ― Charles Darwin

Leadership ● Needs dis-satisfiers – poor relationships with superiors and peers. – inadequate technical supervision – poor company policies, administration, working conditions – problems in one's personal life ● Poor conditions produced dissatisfaction. ● Good conditions did not produce satisfaction.

Leadership ● Needs satisfiers – achievement – recognition – rewarding and challenging work – responsibility – growth and advancement ● Only satisfiers brought satisfaction ● Satisfiers are about why people work.

Leader as Problem Solver ● When groups have problems, they need leaders. ● Whose problem is it? – group member: personal needs unmet – your problem: your own needs unmet – common problem: both own it – no problem: everyone's needs being met

Leadership ● Whose problem is it? ● Team member is behind on the schedule due to technical difficulties. ● A team member isn't prepared to report at a project meeting. ● Your co-worker says he's worried about his upcoming performance review.

Leadership ● Whose problem is it?

Leadership ● Whose problem is it?

Leadership ● A team member has just asked asked for 6 months maternity leave during critical times. ● Your group has an intense discussion during a staff meeting. ● The issue list is getting longer, and longer, and longer...

Leadership ● Effective leaders must behave in such a way that they come to be perceived almost as another group member; at the time time, they must help all group members feel as free as the leader to make contributions and perform needed functions in the group." – L.E.T. p. 46

Leadership ● Effective leaders act like group members ● Effective group members act like leaders – status leveling – focus on the goal, not the people – "Fix the problem, not the blame." – Japanese proverb

Leadership ● An effective leader does not need to solve problems but to see that they get solved. ● 5 tips for being a better leader 5 tips for being a better leader ● Facilitate progress ● Be supportive, not controlling ● Remind people why their jobs are important ● Change behaviour by addressing feelings (feelings and emotions come from needs)