HELP IS AT HAND

Your Student Charter

1. be course ready

Ensure all course registration paperwork is in place ICON Course Inquiry Points – CIP Occupational Health checks Outstanding Disclosure and Barring Service checks (DBS) Cumbria Card

Paying your fees in 2014/15 If you are self- financing your tuition fee, which means you do not have a tuition fee loan and or have an accommodation fee the link below will provide details on how and when to pay   The University reserves the right to apply sanctions which may affect your study and residency on campus for late payment. Confirmation of a Tuition Loan If you have a tuition fee loan and at registration you did not hand in your funding award letter from Student Finance England, please do so as soon as possible. Drop boxes are located at the Course Information Point and in the Library on all campuses. For enquiries and payment call Finance on

2. Know your rights and responsibilities

Student Charter Programme handbook Module handbooks Take the time to read university and course documents

Student Code of Conduct Academic regulations – e.g.malpractice/plagiarism Fitness to practise – professional standards Social Media Policy Equality, diversity and inclusion Student Complaints Procedure Be familiar with University regulations and professional standards requirements

3. Keep yourself and others safe

First Aid First aiders available on all campuses Contact Reception if you need a first aider In an emergency ring 999 – know your postcode and the address of the campus.  always request a first aider as well First aid boxes are available across campus Please report all accidents and incidents, report forms are available from Reception

Fire Evacuation The alarm is a loud bell or siren – tested weekly in each building Fire Drills – two per year in each building Know your fire exit route – don’t assume you can escape by the same route you entered the building

Fire Evacuation If you see a fire: Activate the Fire Alarm – use Fire Alarm Call Points, (red boxes) located by exits Evacuate the building, follow the green signs Call the Fire Service on 999 Let a Fire Warden know if you think someone may have been left in the building Do not leave the assembly point unless you are told to do so by the person in charge Do not go back into the building until told to do so

4. Access help and guidance

HELP IS AT HAND handbook Accommodation Managing your money Mental Health & psychological wellbeing Disability/SpLD Academic skills – Careers and employability Students’ Union IT help Don’t sit on it; be pro-active

webpages

We have time.. We talk about what matters.. We celebrate good news.. Your Chaplaincy – life in all its fullness Matthew Firth University Chaplain Chaplaincy Coordinator Ilyias Patel Honorary Muslim Chaplain

5. Be connected

Embed IT video IT matters – are you connected?

Blackboard is the university’s Virtual Learning Environment (VLE) Can be accessed 24/7 from anywhere using a computer or mobile device Use your network username & password to access it Provides links to your programme and module sites Course content and announcements will appear in Blackboard Many modules will use communication and collaboration tools Many modules also use Blackboard for submission of assignments and the return of marks and feedback Check out the free downloadable app “Blackboard Mobile Learn” Blackboard

Blackboard Login Page Insert your network username and password

Blackboard My Institution Page

PebblePad is the university’s e-porfolio system Your online personal learning space It can be accessed 24/7 from anywhere using a computer or mobile device Use your network username & password to access it You can create “Assets” such as Webfolios, blogs, CVs and much more Assets can be shared with certain people, made public or kept private Some modules may use PebblePad for assessment and feedback Free mobile app available Pebblepad

PebblePad

Need to enhance your digital skills? Digital skills resources Access a range of online self-help resources on Blackboard. To access click the tab and select Digital Skills

Any questions?