SharePoint Social Networking Wes Preston – MVP, MCTS

AGENDA Introductions Social Networking Customization & Development 3rd Party Offerings Governance

Website for user group SharePoint resource documents SharePoint resource links RSS Feeds Meeting Schedule Past User Group Presentations This presentation

SOCIAL NETWORKING

WHAT IS SOCIAL NETWORKING?

A virtual gathering place A web of contacts A bulletin board A scrapbook A knowledgebase WHAT IS SOCIAL NETWORKING? Examples Linked In Facebook MySpace Twitter Classmates.com Reunion.com Yammer Forums Distribution Lists Blogs, RSS feeds Many more…

Participate in LinkedIn as a career networking tool –Keep track of previous co-workers, networking contacts, etc Participate on facebook with friends, family and some work and community contacts –Get a little more personal by sharing photos and comments with friends –Control access to different groups –Follow statuses and updates Forums –Keep track of a few hobby-related lists to keep up on the latest news and info. –Contribute from time to time Blogs –Family blog –Technical or work topical blog –Read a list of blogs using Google Reader or some other RSS aggregator ONE USER EXAMPLE…

Employing the same concepts used in other social networking solutions, but done while asking: “Is this good for the company?” Realize the potential of social networking concepts in your workplace, with your partners and with your clients. The same standard business questions apply: –What is the return on investment? –Where are the efficiencies? But in one slide… WHY? WHAT IS ENTERPRISE SOCIAL NETWORKING?

WHY ENTERPRISE SOCIAL NETWORKING? Drive collaboration & social interaction Capture & share tacit knowledge Discover content in new ways Capture the “wisdom of the masses” via social feedback Build a sense of connection to the company New workers expect social tools in the workplace

1.Profile Database – The database containing information about SharePoint users, imported from Active Directory and other potential sources. 2.People Search – A search scope and result page configured specifically for finding people, based on data crawled from the Profile database. 3.My Profile Page – One method of displaying the Profile database information, using web parts designed for that purpose and available only on the Profile page SHAREPOINT SOCIAL NETWORKING – KEY FEATURES

SHAREPOINT SOCIAL NETWORKING – PEOPLE SEARCH

Profile Page SHAREPOINT SOCIAL NETWORKING

Finding the right resources, when you need them –People Search or advanced search can be used to find people based on many attributes – based on the Profile Database –Immediate needs: Finding the right resource for the current issue, fast –Ongoing needs: Building a project or organizational team SCENARIOS FOR ENTERPRISE SOCIAL NETWORKING

Accessing the organization chart –Succession planning –Finding co-workers, colleagues and managers SCENARIOS FOR ENTERPRISE SOCIAL NETWORKING

Communication –Using blogs and RSS feeds to internally broadcast information Company announcements rather than broadcasting Strategy and quarterly updates Promotions, staffing changes, etc… –Use external blogs to share relevant information with clients Press Releases for stakeholders and the public Technical / Product information and updates for clients and partners SCENARIOS FOR ENTERPRISE SOCIAL NETWORKING

Communication – Blogs (out of the box) SCENARIOS FOR ENTERPRISE SOCIAL NETWORKING

Communication – Blogs continued Codeplex Enhanced Blog Edition Tag Cloud (SharePoint Designer) SCENARIOS FOR ENTERPRISE SOCIAL NETWORKING

Retain and more effectively utilize intellectual property –Use knowledge bases to capture critical information and make it available to those that need it, when they need it Wikis can be used to capture critical information and allow it to evolve quickly as needed by as many people as needed. Blogs can be used as internal ‘journals’ to track research, work and progress Discussion boards can be used as places to capture and track conversation threads and have benefits over –Train new employees Use the knowledge captured in the containers listed above to identify ‘required reading’ for new team members. SCENARIOS FOR ENTERPRISE SOCIAL NETWORKING

‘Communities of interest’ –Aligning employees in different departments that have similar roles so they can benefit from each others’ experiences –Internal User Groups –Cross-Department Collaboration SCENARIOS FOR ENTERPRISE SOCIAL NETWORKING

WSS – Windows SharePoint Services. The ‘no additional charge’ version of SharePoint that includes all the core functionality. MOSS Standard – Some considerable enhancements on top of the core platform – My Sites, People search, Employee Lookup web part, etc… MOSS Enterprise – Doesn’t offer a lot of functionality for social networking, but does include the BDC, which may allow for richer data SHAREPOINT – VERSION RECAP

My Sites –Special web parts –You could do the facebook status with a Discussion list – configure a web part on the home page to only show the latest entry, have alerts, allow others to comment on it… People Search Employee Search web part Audiences SSP Profile Management Search Management SHAREPOINT MOSS FEATURE REFERENCE

UNIFIED COMMUNICATIONS

What is presence and how does it impact collaboration and social computing in SharePoint?

This is presence... Know before you attempt to reach out Presence is the “center ring” of Unified Communications WHAT IS PRESENCE?

A COLLECTION of technologies – not a silver bullet “Game-Changer” “Disruptor” “Equalizer” THE GOAL OF UNIFIED COMMUNICATIONS IS TO REDUCE THE HUMAN LATENCY IN BUSINESS PROCESSES WHAT IS UNIFIED COMMUNICATIONS? The collection of communication technologies, applications and processes to enhance communication and business between you, your customers, partners and employees “ “

Unified Messaging On-premise and Hosted Conferencing Software- Powered VoIP and Calendaring IM and Presence Collaboration, Portals, and Search Unified Communications MICROSOFT UNIFIED COMMUNICATIONS PRODUCT ALIGNMENT

Customization & Development CUSTOMIZATION AND DEVELOPMENT

Custom My Sites Customizing the person.aspx page CUSTOMIZATION OPPORTUNITIES

Configuring User Profile Imports Adding new User Profile Properties –Customizing Privacy Policies (who can see what properties) Business Data Catalog Configuring Audiences CUSTOMIZATION OPPORTUNITIES

Custom Search Results –Configurable XSLT to display relevant User Profile Properties Custom Search Properties CUSTOMIZATION OPPORTUNITIES

Working with User Profiles –Microsoft.Office.Server.UserProfiles –User Profile Web Service User Profile Change Web Service ( _vti_bin/UserProfileChangeService.asmx ) User Profile Web Service DEVELOPMENT OPPORTUNITIES

Possible Customizations: –Custom Web Parts that display relevant User Profile Properties –Import additional User Profile Properties without leveraging the BDC –Create a Vista Gadget that surfaces SharePoint data: Person browser/phonebook? ‘OneView’ Customizations: –Yammer web part –Twitter web part –Employee blog web part –SPC09 page DEVELOPMENT OPPORTUNITIES

3rd Party Offerings 3 RD PARTY OFFERINGS

CodePlex!! –Community Kit for SharePoint Enhanced Blog Edition –Podcasting Kit for SharePoint 3 RD PARTY OFFERINGS

GOVERNANCE

Don’t just update SharePoint – keep Active Directory up to date –Information also available in Outlook / other tools Sync with other systems – PeopleSoft, etc… Development processes for User Profile/Import Changes Database and server topology planning is required before rolling out company-wide My Site deployments (100s or 1000s of sites) THOUGHTS ON GOVERNANCE

WHAT’S NEXT…

Improvements and new features –My Sites: status and activity monitoring –Social Tagging –Rating and feedback –Social search: more data, better results –Finding people: phonetic name search, name variations and wildcard –Expertise mining and discovery –Enhanced wikis and blogs SHAREPOINT 2010

REFERENCES Social Computing with SharePoint White Paper on Social Networking SharePoint Server 2007 SDK: Software Development Kit 67D9-41AC-B2D6-0074D6286FA9&displaylang=en 67D9-41AC-B2D6-0074D6286FA9&displaylang=en

REFERENCES Our Blogs – – This slideshow! –

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