1 Administrative Services Green Initiatives Dick Malcom Updated

2 Do you know… How old is State Farm’s formal recycling program? State Farm’s formal recycling program is 26 years old.

3 Why is State Farm involved in Sustainability? Business Impact Cost savings Customer and associate loyalty Brand exposure and competitiveness Environmental Stewardship It’s the right thing to do! – A Good Neighbor is a Green Neighbor

4 EEP Work Streams  Core Environmental Strategy  Product and Service Innovation  Communication and Branding Strategy  Environmental Sustainability Action Plan

5 Corporate Social Responsibility Business Roundtable since 2002  Climate RESOLVE  SEE CHANGE State Farm’s Green Space website State Farm’s Green Efforts website

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7 Greenwashing Why not share more of our efforts with policyholders? Greenwashing - Act of misleading consumers regarding the environmental practices of a company or the environmental benefits of a product or service

8 Administrative Services Environmental Citizenship Traditions Energy Management Facility/Site Design and Construction Fleet Management Recycling

9 Site Selection – native vegetation

10 Fleet Management 4th largest non-government eco-friendly fleet  More than 130 hybrid vehicles  More than 4300 E-85 (flexible fuel) vehicles (31%)  More than cylinder vehicles (28%)  130 Vanpool vans  These categories combined are more than 58% of our fleet