Event Services Evaluation Spring 2010 Survey Results

EVALUATION OF EVENT SERVICES: How often do you schedule on-campus events? How often do you schedule on-campus events? Daily2 (9 %) Weekly6 (26 %) Each Semester8 (35 %) Monthly5 (22 %) Yearly3 (13 %) Never1 (4 %)

EVALUATION OF EVENT SERVICES: In what capacity? In what capacity? Administration/Staff10 (43 %) Community Member1 (4 %) Faculty10 (43 %) Student6 (26 %)

EVALUATION OF EVENT SERVICES: Overall, I am satisfied with the availability of campus facilities that match my event needs. Yes16 (70 %) No7 (30 %) If no, please explain.0 (0 %)

Overall, I am satisfied with the availability of campus facilities that match my event needs. Additional Comments: Food is only allowed to be provided by Chartwells and its expensive. When I requested a room for a certain event, I did not get a response until the day of, and that was only after I asked in an why I didn't get a response. Our club still doesn't have a mailbox after we requested one. It is very hard to program outside, when we are told that we can not be noisy in a residential area. Residential spaces should be blocked off for only residential programs. Alton Auditorium has been difficult to use because it's main use is for classes. Why buy all the fancy lighting and sound equipment if you just want to use it for classes. Waste of money if students can't use it for what it is designed for. Too few small conference room and large venues limits availability in convenient meeting slots (e.g. TR 4:30) Need additional rooms for entertaining small & mid-size groups (not classrooms) -- for FACULTY & PROGRAM, not just K-Wing higher-ups. Space is difficult to obtain, especially for fitness classes. It is often hard to plan 3-4 months in advance when opportunities come up unexpectedly for students. There are rarely spaces left if planning less than 3 months out although the office does try & help as best as possible.

EVALUATION OF EVENT SERVICES: Please check any resources you use when planning events on campus. Please check any resources you use when planning events on campus. Event Services Staff20 (87 %) Event Services Website8 (35 %) Event Services Workshop3 (13 %) Faculty/Staff Advisors12 (52 %) Manual for Student Clubs and Organizations9 (39 %) Student Development Advisors13 (57 %) Student Development Website4 (17 %) None1 (4 %) Other 4 (17 %) (Campus Calendar)

EVALUATION OF EVENT SERVICES: Please check all of the on-campus services that you have used at your events. Audio/Sound Support17 (85 %) Campus Directions Via Electronic Signage at College Entrance10 (50 %) Campus Directions Via Ground Signs8 (40 %) Campus Police Security8 (40 %) Chartwells Catering Services18 (90 %) Computer Services13 (65 %) Customized Room Setup11 (55 %) On-Site Event Management8 (40 %) On-Site Technical Support10 (50 %) PAC Ticketing Services7 (35 %) Print Materials from Graphics Production13 (65 %) Telecommunication Support (i.e., teleconferences, webinars, phone-athons)5 (25 %) Videotaping Services11 (55 %)

Please check all of the on-campus services that you have used at your events. Additional Comments: Need someone trained on lighting added to the Alton Auditorium Laurie, Jean, Mary Kate -- all fantastic! ALL very, very positive! I have had exceptional service and working relations with the Event Services area! Attempted to use electronic signage but was told no. New LED signs need forms to place things. Event services and Student development need to work more closely together as forms have been getting "lost." Print services A+++ I have found it difficult to have flyers printed and posted in time for an event, as a result of how ling it takes to get approved by all the necessary people. Mostly very positive. They were all good and very helpful. All has worked well.

EVALUATION OF EVENT SERVICES: Where do you go to obtain event related request forms? Where do you go to obtain event related request forms? Event Services Office6 (32 %) GoStockton Portal3 (16 %) Stockton Homepage4 (21 %) Student Development Office11 (58 %) Other, please specify4 (21 %)

Other, please specify: Website I have digital copies of all forms I just use phone Where do you go to obtain event related request forms?

EVALUATION OF EVENT SERVICES: Please check all of the advertising venues you use to advertise events. Please check all of the advertising venues you use to advertise events. ARGO Student Newspaper13 (62 %) Flyers19 (90 %) GoStockton Portal8 (38 %) Social Networking Websites14 (67 %) T.V. Messaging System in Galleries and Residential Areas Airing on Channel 213 (62 %) Stockton Campus EventsWeb Calendar15 (71 %) Word of Mouth17 (81 %) Please comment on any positive or negative experiences with these services.3 (14 %)

All these advertising avenues have worked wonderfully for our events! I've found it difficult to have flyers printed and posted in time for an event, as a result of how long it takes to get approved by all the necessary people. All have worked well. Please check all of the advertising venues you use to advertise events. Additional Comments:

EVALUATION OF EVENT SERVICES: Please check the reasons you visit the Stockton Campus Events Web Calendar. Check Space Avilibility When Planning Events13 (59 %) Check the Listing for My Scheduled Event13 (59 %) See ULTRA Credit Offerings3 (14 %) See Upcoming Events14 (64 %) I Never Use the Stockton Campus Events Web Calendar5 (23 %) Comments2 (9 %)

Please check the reasons you visit the Stockton Campus Events Web Calendar. Additional Comments: Too slow to load Clumsy to re-load filter Week should run from Sunday – Saturday This should be made more prevalent for students

EVALUATION OF EVENT SERVICES: The Stockton Campus Events Web Calendar includes a feature that allows you to filter your search by event types. These filters are listed below. Please check those you find helpful. Annual and Major Events11 (52 %) Arts, Entertainment, and Multicultural Events10 (48 %) Athletic Events3 (14 %) Community Events6 (29 %) Conferences and Lectures9 (43 %) Meetings7 (33 %) Student Events9 (43 %) Training and Workshops6 (29 %) ULTRA Programs6 (29 %) Wellness Programs4 (19 %) I Never Use Stockton Campus Events Web Calendar6 (29 %) Comments2 (10 %)

The Stockton Campus Events Web Calendar includes a feature that allows you to filter your search by event types. These filters are listed below. Please check those which you find helpful. Additional Comments: Takes too long for screen to refresh Did not know about the filter

EVALUATION OF EVENT SERVICES: Please check the types of information you find helpful from the T.V. messaging system, which airs on Channel 2 in the galleries and in the residential areas. Please check the types of information you find helpful from the T.V. messaging system, which airs on Channel 2 in the galleries and in residential areas. Local Weather12 (57 %) News10 (48 %) Stockton Announcements, Events, and Promotions15 (71 %) I Don't Look at the T.V.'s5 (24 %) Comments0 (0 %)

EVALUATION OF EVENT SERVICES: Please rate your satisfaction and comment on the kiosks/bulletin boards/wall posting areas located throughout the campus Please rate your satisfaction and comment on the kiosks/bulletin boards/wall posting areas located throughout the campus. Satisfactory16 (76 %) Unsatisfactory5 (24 %) Comments7 (33 %)

Please rate your satisfaction and comment on the kiosks/bulletin boards/wall posting areas located throughout the campus. Additional Comments: Over filled at some points. I love the advertisements, posters & flyers, etc. posted on our kiosks! When event services hangs flyers for us, they are often in places that are hard to see, on the back side of kiosks, etc.. That is a tremendous waste of club funds. I feel that posters that are hung on the walls stand out better to students than ones on the kiosks, because the kiosks become filled very easily. I don't think the kiosks are read as much by students as they may have been in the past. Maybe additional bulletin boards on campus would assist in advertising student/office events. There are not enough places to post flyers and posters. This results in flyers being placed everywhere. I think it is not smart for the flyers to be put on the side of the kiosks that faces the wall.