VisiNET Launch VisiCAD Command provides environment selection from any workstation allowing access to production, test and training environments from the same workstation. Feature: Environment Selector Benefit: Users may select the environment of their log on to VisiCAD. The environment selector can host Live Production, Training, GIS and Backup Site configurations. Environment selection is an option.

Environment Selection

VisiCAD Command Provides a highly configurable environment to meet the needs of any agency type and workflow. Views and controlling views of the CAD Environment are maintained in user profiles in accordance to the users administratively designated functionality group options. Benefit: This provides for single or multi agency dispatching and call taking, in either single operator/dispatcher environments or segmented duty environments where call taking and dispatching are separate responsibilities. Each environment is clearly identified while in use:

View Controller

Call Forms Call Forms are highly configurable by each agency. Multiple Call forms may be viewed and updated by a user simultaneously. Call forms may be in simplified view for call entry and switched automatically to detailed view for dispatcher review upon view selection. The rules of call form operation are configurable by each agency on a VisiCAD system through administratively friendly configuration tools.

Simplified Call Taking Forms Forms can expand to view more detail.

Expanded View Call Forms

Powerful Call Form Configuration Emergency Call Setup: Editor provided for form customization to meet agency specific needs. Configurable Properties to every field on the Emergency Call forms. Benefit: VisiCAD allows every aspect of Call Taking and Dispatch to be tailored to an agencies preference of language / labeling, color and behavior.

Linked and Triggered Data Access

Call Linked Data Illuminated Icons on Call Form indicate linked data: Top to bottom Globe indicates Map Location Plotted. Acts as button to locate call on map. Bulls eye indicates Geo-Location achieved. House with I indicated a Premise / Commonplace file exists for this location. SOP Book indicates that this location has special SOP for the problem nature invoked. The yellow exclamation in Triangle indicates Caution Note Present. The Alarm Bar Icon indicates alarm data present. The Hazmat symbol indicates the presence of recorded hazmat materials. The house and checklist icon indicates previous history at this address and location.

Premise / Commonplace Data

VisiCAD Queues VisiCAD Queues have a storable profile that travels with the user from workstation to workstation to retain their working preference of desktop layout.

Toolbar & Dashboard View, Click, Control. Above: VisiCAD Toolbar and Dashboard panel. Icon & Drag and Drop flexibility with textual hyper linking off all bolded text. Benefits: VisiCAD is Module driven. Each Icon provides access to additional activated modules and tools.

Waiting Incidents Queue All Pending events First fall here upon agency defined minimum information is attained.

Assigned Units Queue Above: Assigned Units Queue: VisiCAD provides multiple options for active event and active unit monitoring. The Assigned Units Queue Configuration option allows an agency to retain an information line on every unit assigned to the same event. VisiCAD offers Options for Assigned Incident or Assigned unit tracking queues. Highly configurable by each agency through use of administratively friendly editing tools. Each agency on a VisiCAD system may have a unique view of waiting incident to view information pertinent to their effective speedy dispatch of resources. Icons provide instant visual identification of available data and call state.

Assigned Incident Queue The Assigned incident queue option provides an agency with a single line view of an active event with multiple units within the same line item

Queue Assignment Choices Modify System Information Toggle Options

Unit Status Queue The Unit Status Queue Provides the "Bull Pin" view of all resources and their status. Like all VisiCAD Queues, It supports manipulation through Drag and drop, right click options, buttons and command line, providing an environment that is easy to control from any means of dispatch. All queues are filterable, sort-able and resizable. Preferences save to the profile of individual users or may be administratively configured to be uniform for all users.

Configurability: Queues Powerful Administrative tools make this an easy task for designated administrators. All Queues are configurable to meet the agencies needs and preferences for information display:

Filterable Views & User Profiles All queues are filterable, sort-able and resizable. Preferences save to the profile of individual users or may be administratively configured to be uniform for all users.

Command Line Powerful Command Line

Multiple Command Lines Flexibility to have multiple command lines open similtaneously, as well as multiple call forms open similtaneously.

Command Searches

Easy Command Administration Easy Configuration of VisiCAD’s Command Line makes administration a breeze:

Function Level Security Function Level Security by agency makes command line administration granular to any agency user group.

VisiCAD Explorer & Geo Maps VisiCAD Explorer and VisiCAD GEO maps provide an Informative visual reference for all agency activity. Multiple agencies on a VisiCAD system may be viewed simultaneously on the VisiCAD map systems if desired.

Multiple Simultaneous Map Views Above: VisiCAD Explorer and VisiCAD Geo provide the ability to view multiple map themes simultaneously with real time update.

Map Profiles and Configurability Above: VisiCAD Map Layer Settings provide filterability and customization to any map view. Above: Premise Filtering from VisiCAD Explorer Map.

Scheduled Calls For Service Above: Scheduled Call Taking form

Patient Information Tracking Above: Patient Information Management

Call Loading / Booking Boards

Facility Divert & Transport Warnings Management of Facility Diverts with transport warnings.

Incident Research & Searches

Powerful Paging Management

Flexible Reporting Capabilities Above: Example Police Incident Listing Report.

Powerful Administrative Tool Suite

Comprehensive Logging Extensive Logging of all system, unit and personnel activity with powerful filtering abilities:

Personnel Tools Above: Password / Security Assignment Manager

Powerful Messaging Capabilities Above: VisiCAD Messaging Mailroom Above: Sending a message with VisiCAD messaging.

Powerful Auditing Tools

Powerful Messaging Administration

Roster and Shift Management Powerful Roster and Shift management tools:

Extensive BOLO Management

Extensive Rotation Management

Extensive Records Check Abilities

Agency Specific SOP Management

Easy SOP Administration

Specialty Modules: Burn Permits

Specialty Modules: Hydrant Manager

Comprehensive Timers & Warnings

Shorthand / Speed Note Builder

TriTech Software Systems

*******

ECI

ECI

Please call Sgt. Smith for unit M1

IQ

00:04

9860 mesa

9860 mesa

9860 Mesa Rim Rd

S

St

Str

Structure R

Structure Residential

R e4,bc4,t7

AL

AL AL 1m3

UNIT IN THE AREA ASSIGNED SELF TO THE INCIDENT

FIRE FIGHTER C/O DIFF BREATHING FROM SMOKE REQUESTING EMS

1M3,E8,E7,BC4,E4,T7

VisiNET Mobile

Every Agency Configurable

VisiNet Mobile- Login Screen

VisiNet Mobile-Log Out Screen

VisiNet Mobile- Status Buttons

VisiNet Mobile- Toolbar Cont’d Query Forms

Day/Night Mode

Configurable Emergency Button

VisiNet Message Screen

Message Screen Cont’d

Messages

Filterable Unit Status Queue

Filterable Active & Waiting Queues

Configurable Incident Detail Screen

Incident Premise History- Hyperlinks

Premise History-Hyperlink Return Info

VisiNet Mobile- Incident Caller Info

Incident Premise Hazmat Info

Incident Caution Notes

Pre-Plan and Hydrant Info

Incident Secondary Location

Incident Transport Destination

Map It Feature

Incident Map It Feature Cont’d

VisiNet Mobile Mapping

Configurable Map Tracking

Configurable Mapping Views

Mapping Layers Filtering

Mapping Layers: Ortho / Aerial

Routing Directions

Routing Directions

Hand Held Solutions: CADLink

CADLink Mini Browser Edition Uses PCS networks! Zero Installation No Host! Use your VisiNet Browser Web Server

View your Active, Waiting & Unit Queues Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics View your Active, Waiting & Unit Queues

Drill Down to Incident Detail Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics Drill Down to Incident Detail

Scroll Down to View Assigned Units Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics Scroll Down to View Assigned Units

Click to get Detailed Unit Info Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics Click to get Detailed Unit Info

Search by Address, Incident #, Case #... Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics Search by Address, Incident #, Case #...

…Priority, Problem, or Unit Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics …Priority, Problem, or Unit

Quickly Check Prior Incident History Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics Quickly Check Prior Incident History

Check Unit Activity and Incidents Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics Check Unit Activity and Incidents

Locate Units or Personnel Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics Locate Units or Personnel

Search CAD Phone Listings… Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics Search CAD Phone Listings…

… Select Phone Number and Call Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics … Select Phone Number and Call

Send and Receive CAD Messages Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics Send and Receive CAD Messages

Send Alphanumeric CAD Pages Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics Send Alphanumeric CAD Pages

Daily, Weekly, and Monthly Real-Time Stats Active Queues Search Incidents Find Units & Staff Dial from CAD Data Messaging Paging Statistics Daily, Weekly, and Monthly Real-Time Stats

VisiNet Browser 2.1 & CADLink Contact your Client Account Manager for VisiNet Browser, Browser Reports, or CADLink Pricing

Screenshots and Flow for Remote Call-Take from VisiNET Browser and for Browser Bulletin Boards.

Access Configuration from Toolbar Access the Call Taking Setup from Call taking Admin Link on the Tool Bar.

Setup for Call remote call taking by agency allows filtering of what problem natures may be used by remote clients when submitting events & whether or not an administrative notification is sent to selected distribution groups.

Creating and Incident from VNB Navigate the tool bar to Tools / Create Incident.

Select the Problem Nature.

Enter Details Enter the Address, Sector Assignment (Optional), City (Optional) and comments. Press submit

Submission in progress screen.

Completed Incident Appears in Queue Completed incident appears in the waiting incident queue of VNB.

Incident Details Report (Browser)

Completed event displays in VisiCAD

Source of Generation Recorded

Discussion Boards in VNB Powerful information Sharing, Update, Dissemination and Auditing.

Create Forums Create a Discussion Board Forum, Create a Forum Name, Provide a Description for the Forum, and designate what agencies may access.

Confirmations of Completion Confirmation of Forum Completion Above.

Manage Categories and Templates for use in Categories.

Confirmation of Category Creation:

Create custom templates for use by an agency or group in a category

Review postings by category Users may make and review postings by category. Inter Agency Security Applies.

Users Can Create Postings

Powerful Posting Tools Powerful & Easy use of HTML, templates, scheduling and attachments

Templates Add Consistency

View of Posting

Auditing of Discussion Boards:

Audit trail of who has and has not reviewed the boards. Easily view the audit trail of who has and has not reviewed the boards.

Search Result List

Who Has Not Accessed Boards

Non-Access Report

Search & View Archived Postings: Powerful Search Options:

Powerful Search Options:

The applications that the Bulletin Boards may be used for is nearly endless

Bulletin Boards: Endless Possibilities: Training by Category and Topic Policy Distribution, Review & Auditing. SOP Updates Votes Shift Swapping Administrative Updates Human Resource Updates Maintenance Requests Etc…Etc…