1 0715_02F9C_c © 1999, Cisco Systems, Inc. CiscoWorks2000 Strategy and Technology Overview

Campus Switch Mgmt 2 The Management Intranet Interoperability Data Exchange Task and Tool Integration Standards-Based

Campus Switch Mgmt 3 You Decide the Products Install Solutions Independently Don’t Worry About What Works With What The Management Intranet Preserve Freedom of Choice

Campus Switch Mgmt 4 The New Approach Application integration — the Management Intranet Web link integration Web task integration Web data integration Knowledge-based operations — new levels of operational efficiency Customer network knowledge CCO augmented knowledge … that can be shared

Campus Switch Mgmt User DBMS Server Helpdesk, Trouble-Ticket, Event MOM Application Desktop Network Integrating Enterprise Management Service Device Service Device CiscoWorks2000 CiscoAssure Service Device The Management Intranet

Campus Switch Mgmt CIM/XML Heterogeneous Management Servers Device ID New Model of Integration

Campus Switch Mgmt 7 Inventory AssetView CIM Data Exchange CiscoWorks2000 CIM

Campus Switch Mgmt Cisco Management Connection

Campus Switch Mgmt NETSYS Service Level Manager Voice Manager CiscoWorks Blue Maps CiscoSecure Integrates Cisco’s Own Web-Based Management Tools! PIX Firewall Cache Engine Cisco Management Connection CiscoWorks Blue SNA View

Campus Switch Mgmt Acme Operations Center Help Desk CiscoWorks Customer Application Links Customer Developed Application Customer Application Integration Easy Addition of Homegrown Tools

Campus Switch Mgmt 11 Internet Acme Customer Network Knowledge-Based Operations Customer and CCO Network Knowledge Integrated software update Integrated problem search Contract connection Case management Year 2000 audit

Campus Switch Mgmt 12 CiscoWorks2000 Resource Manager Essentials - Tools and services for managing Cisco routers and switches - Internet technology for building management Intranets - Common framework for web-based Cisco products and services CWSI Campus - Tools and services for managing Catalyst switches - Network based management of switch services and traffic performance A family of management products

Campus Switch Mgmt Resource Manager Essentials 2.1 Proven Internet Management Model launched from browser brings up desktop and task model offers secured access and authorization integration with 3rd party tools Reduces Administration Tasks software upgrades configuration archiving year 2000 compliance checking syslog filtering Efficient Back-end Processes manages up to 3000 devices change agent for active updating task manager for 7X24 IOS Administration Tools

CWSI Campus 2.3 Overview Discovery scope: Campus multi-threaded java discovery engine Cisco switches and routers automated topology layout physical layer integrity checks Configuration management Vlan/Elan set-up graphical device configuration SPVC set-up MAC based VLAN membership set-up configuration error checking Operations management traffic reporting and analysis end-station status and location reporting real-time device status display Configuration & Operations _10F8_c1 NW97_EMEA_330

Campus Switch Mgmt 15 CWSI-Campus Applications Campus Management Applications

Campus Switch Mgmt 16 Campus-wide Discovery Topology Services Displays Cisco switches and routers Physical links and interface types Automated layout of icons Link configuration checks and discrepancy reports

Campus Switch Mgmt 17 Drill down application from NMS Common GUI device manager Simplifies configuration functions Broad product support Incremental device install Eliminates CLI management Device Management Monitoring and Configuration

Campus Switch Mgmt 18 VLAN Configuration Set-up of VLANS/ELANS Discovers and displays logical configurations Defines VLANs across switch fabric Intuitive drag and drop for port configurations Spanning tree display per VLAN

Traffic Monitoring and Analysis RMON/RMON 2 based – embedded RMON agents – Network Analyzer module – SwitchProbes Trending and historical analysis Event Manager for reporting on exceeded thresholds (errors, broadcasts etc.) _10F8_c1 NW97_EMEA_330

Campus Switch Mgmt 20 Application Monitoring Monitor protocol and application usage Monitor Host and conversation matrix Monitor Application Response Time Monitor the mission-critical application traffic and improve service degradation by isolating miss-configured network applications or preventing frivolous use of the network

Campus Switch Mgmt 21 Isolation and Troubleshooting Assess availability, usage and connectivity Drill down statistics on LAN, WAN, Frame Relay, and ATM segments for quick problem resolution Extensive packet capture and decodes Isolate root cause of availability problems as either application, protocol or equipment related by conversation and packet capture and decode

Campus Switch Mgmt 22 Proactive Management Define alarms and monitor thresholds Isolate and diagnose problems before they affect the network Provide high network availability Network managers can be alerted to a problem and then use the fault isolation tools and drill-down applications to track down a problem.

Campus Switch Mgmt 23 Planning and Performance Tuning Understand normal operating conditions and trends Short-term and long-term historical reports Multiple data sources and statistical data for relevant traffic Reporting engine provides an extensive planning tools for conducting trend analysis and to determine usage patterns over time

Traffic Performance Reports Breakdown by VLAN (SwitchProbe) Breakdown by Switch Port (Switch RMON Agent) _10F8_c1 NW97_EMEA_330

Autodiscovery of display Cisco ATM switches Easy set up of ATM virtual connections (VC)— Soft PVC/PVPs Real-time monitoring of ATM link and per VC statistics Facilitates troubleshooting though VC tracing OAM Ping support LANE performance analysis ATM Management Simplifies Backbone Management _10F8_c1 NW97_EMEA_330

Campus Switch Mgmt 26 User Tracking Application End node reporting table Automated discovery and address correlation Sortable on any column Query on any field Offers custom viewing templates Time stamp for device aging Builds VMPS tables Export utility

Campus Switch Mgmt 27 User Database Contents Database Discovery Forwarding Tables mac addresses VLAN id’s location Switches ARP Tables subnets addresses Routers Device Names switches routers end nodes DNS Servers CWSI 2.1 VLANSalesMktg.SalesOpsMAC3ac4bb7bc7bdSwitchwc#5wc#5wc#7wc#9Port Subnet IP 24 IP 27 IP 24 IP 25 NameBobBillMaryJoe

Campus Switch Mgmt 28 CWSI-Campus Management Agents Campus Management Agents and Technologies

Campus Switch Mgmt 29 Campus Agent Technologies Industry Standards SNMP: device get and sets RMON, RMON2: traffic monitoring ILMI: ATM discovery Intelligent Agents Cisco Extensions CDP: adjacent neighbor discovery ISL: VLAN trunking DISL: error free ISL enablement VTP: automated VLAN set-up VQP: dynamic station Id

Cisco Discovery Protocol (CDP) Automatic Network Discovery Discovery Exchange IP addressIP address Device typeDevice type Link typeLink type Device nameDevice name Cisco Discovery Protocol CDP agent polls neighbor devices Physical interface, IP address, chassis type exchanged Each device maintains “CDP” cache table Tables are read by management application Applicable across frame networks ILMI for ATM networks _10F8_c1 NW97_EMEA_330

InterSwitch Links (ISL) Establishes membership through ASICs Eliminates look-ups and tables Labels each packet as received (i.e. ‘packet tagging’) Transports multiple VLANs across links Maps effectively across mixed backbones Protocol, end station- independent Maintains Switch-Switch Performance VLAN Tag Added at Incoming Port VLAN Tag Stripped by Forwarding Port Interswitch Link (ISL) Carries VLAN Identifier _10F8_c1 NW97_EMEA_330

Campus Switch Mgmt 32 Virtual Trunking Protocol ATM Fabric ISL LANE VLAN 1 ISL LANE VLAN 2 Configuration and Segmentation assigns virtual interfaces across backbone maintains, manages global mapping table based on layer-2 periodic advertisements reduces set-up time and improve reliability VTP pruning enhances VLAN efficiencies x VTP pruned

Campus Switch Mgmt 33 Network Monitoring with RMON SwitchProbe SPAN Port Trunk Per Port RMON: StatisticsHistory AlarmsEvents And/Or SwitchProbe LAN Switch Host and matrix for link, network and application layersHost and matrix for link, network and application layers Address translationAddress translation ISL VLAN monitoringISL VLAN monitoring Filter/captureFilter/capture Protocol DistributionProtocol Distribution User historyUser history Embedded Agent Dedicated Agent

Provides network and application monitoring Host and matrix tables Packet captures Protocol decodes Application profiles RMON, RMON2 compliance Ethernet, Fast Ethernet, FDDI, Token Ring, Frame Relay, T1, E1, T3/HSSI, E3 support Traffic statistics by VLAN (ISL support) Special tap pods for full duplex monitoring SwitchProbes LAN and WAN Traffic Monitors _10F8_c1 NW97_EMEA_330

Campus Switch Mgmt Catalyst 5000 Series Network Analysis Module Dedicated traffic analysis module for any Catalyst 5000 Series Chassis Full RMON1 and RMON2 Host and Conversation tables for the Link, Network and Application layers Filter/Capture, Protocol Distribution and Address Mapping Provides independent RMON/RMON2 groups for each SPAN source NetFlow Monitor NetFlow Data Export-to-RMON2 Proxy for a NFFC in same chassis VLAN Monitoring for ISL & 802.1Q Provides individual RMON/RMON2 statistics for each VLAN on a trunk link

CiscoWorks2000 Summary _10F8_c1 Family of Cisco network management products Framework for Management Intranets Web tool, task and data integration Sophisticated device and system tools to manage Cisco network devices