Student slidesBusiness Communication Krizan, Merrier, Logan, & Williams Ch Chapter 3 Technological, Legal, and Ethical Considerations

Student slidesBusiness Communication Krizan, Merrier, Logan, & Williams Ch Learning Objective 1 Describe current technology advances and their use to improve organizational productivity.

Student slidesBusiness Communication Krizan, Merrier, Logan, & Williams Ch Current Technology Advances  Mobile communication  Portability, selectivity, and convergence of wired and wireless technology  Blogs, wikis, and search engines  Collaborative networking and writing

Student slidesBusiness Communication Krizan, Merrier, Logan, & Williams Ch Learning Objective 2 Discuss legal and ethical issues related to technology use.

Student slidesBusiness Communication Krizan, Merrier, Logan, & Williams Ch Legal and Ethical Issues  Increased use of mobile devices and the Internet creates liability and privacy concerns.  Retention of electronic records is required.  Organizations need technology-use policies.  Copyright laws apply to electronic and written communication.  Electronic signatures and click-through arrangements simplify e-commerce.

Student slidesBusiness Communication Krizan, Merrier, Logan, & Williams Ch Learning Objective 3 Identify legal issues related to employment and communication.

Student slidesBusiness Communication Krizan, Merrier, Logan, & Williams Ch Legal Issues  Messages must be legal and ethical.  Laws govern employment communication and contracts.  Defamation and fraud must be avoided.

Student slidesBusiness Communication Krizan, Merrier, Logan, & Williams Ch Learning Objective 4 Discuss how to apply ethical principles to promote ethical communication.

Student slidesBusiness Communication Krizan, Merrier, Logan, & Williams Ch Ethical Communication  Ethical Communication Practices  Demonstrate fairness and respect for the receiver  Be truthful and honest  Disclose all information necessary to avoid harm to others

Student slidesBusiness Communication Krizan, Merrier, Logan, & Williams Ch Learning Objective 5 Explain how codes of conduct help organizations promote ethical behavior.

Student slidesBusiness Communication Krizan, Merrier, Logan, & Williams Ch Codes of Conduct  Announce the values and beliefs of the organization  Make company expectations a part of the work culture  Are reinforced by executive behavior and employee training sessions