Copyright © 2008 Rockwell Automation, Inc. All rights reserved. Rockwell Automation Knowledgebase Notification Signup PSAs, Product Notices, etc.

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Presentation transcript:

Copyright © 2008 Rockwell Automation, Inc. All rights reserved. Rockwell Automation Knowledgebase Notification Signup PSAs, Product Notices, etc.

Copyright © 2008 Rockwell Automation, Inc. All rights reserved. 2 Enter Knowledgebase Customers are no longer required to sign up to view the general knowledgebase Some features require signing in, indicated by an asterisk. Create account – start by clicking login

Copyright © 2008 Rockwell Automation, Inc. All rights reserved. 3 Login or Create Account Login if you already have a username, password. Or Create a new account.

Copyright © 2008 Rockwell Automation, Inc. All rights reserved. 4 Enter account details When creating an account, ensure your tech connect authorization is included if you have one. This will allow you to ask a question to tech support. Tip: Use your address as your UserID

Copyright © 2008 Rockwell Automation, Inc. All rights reserved. 5 Signup for Notifications Once logged in, you can set your notification preferences, including automatic Product Safety Advisories. Step 1 Step 2 Don’t forget your tech connect authorization!

Copyright © 2008 Rockwell Automation, Inc. All rights reserved. 6 Complete Notification signup Scroll down to notification options. Select Product Safety and Service Advisories >> Click “Add Category”>> Click “Save Changes” Product and Category notification additions are separate. In other words, when you click “Add Product”, it will add the selected product, including ALL categories. Similarly, if you click “Add Category”, it will add that category, including ALL products. As an example, you cannot choose to receive only PSAs for HMI products. You may receive updates on either all content related to HMI and/or PSAs for all products. For more details on this topic, reference knowledgebase ID Step 3 Step 2 Step 1 Don’t forget to save!

Copyright © 2008 Rockwell Automation, Inc. All rights reserved. 7 Sample Product Safety Advisories will be sent immediately. All other notifications will be sent weekly on Sunday evening, including a summary of any recent Product Safety Advisories or Product Notices.

Copyright © 2008 Rockwell Automation, Inc. All rights reserved. 8 Questions? Submit questions via Knowledgebase home page.