Webinar Victor Flores, MC, LAC Trainer and TA Consultant National Hispanic and Latino ATTC Enhanced National CLAS Standards.

Slides:



Advertisements
Similar presentations
Guadalupe Pacheco, MSW Project Officer, Think Cultural Health
Advertisements

Universal and Equal: Ensuring Equity in State Health Care Reform Brian D. Smedley, Ph.D. The Opportunity Agenda
April 4, 2012 Indiana Joint National Public Health Week Conference.
Reaching New Heights Achieving Cultural Proficiency:
Public Health Core Functions
Cultural Competency Understanding What Makes People Unique.
The Department of Communications and Engagement Jimmy Lee Peterkin, Jr., MBA District Business and Community Partnership Coordinator
“The current mental health system has neglected to incorporate, respect or understand the histories, traditions, beliefs, languages and value systems.
The North Carolina Hispanic/Latino Lay Health Initiative Barbara Garland August 2006.
STANDARDS FOR SCHOOL LEADERS DR. Robert Buchanan Southeast Missouri State University.
Committee on Health Equity and Policy (CHEP) AMHPAC Committee September 11, 2014 Presented by Greta Coe, AMH On behalf of CHEP.
U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES. National Standards for Culturally and Linguistically Appropriate Services in Health Care u Overview of OMH.
Fundamentals of the National CLAS Standards
Essential Service # 7:. Why learn about the 10 Essential Services?  Improve quality and performance.  Achieve better outcomes – improved health, less.
Best Practices in Multicultural Advocacy and Treatment Eliminating Disparities: Multicultural Strategic Summit NAMI.
Center for Urban Education Equity Scorecard Project INQUIRY TO ACTION June 7 th, 2011.
The Virginia Health Care Workforce Implementation Grant.
Health Systems – Access to Care and Cultural Competency Tonetta Y. Scott, DrPH, MPH Florida Department of Health Office of Minority Health.
Language Access At Edward M. Kennedy Community Health Center Building Bridges through Language Access Advocacy and Collaboration Sue Schlotterbeck Director,
Report to Los Angeles County Executive Office And Los Angeles County Health Services Agencies Summary of Key Questions for Stakeholders February 25, 2015.
Division of Nursing’s Workforce Diversity and Health Equity Agenda Mary Beth Bigley, DrPH, MSN, ANP Director, Division of Nursing Bureau of Health Professions.
Factors of Health Disparities. Health Disparities A result of a chain of events evidence by a difference in: The Environment Access to, utilization and.
Bridging Cultures: Delivering Culturally Appropriate Care.
Hospital Engagement Network Disparities Initiative January 22, 2013 Cultural and Linguistically Appropriate Services.
Division of Nursing’s Workforce Diversity and Health Equity Agenda Department of Health and Human Services Health Resources and Services Administration.
National Stakeholder Strategy for Achieving Health Equity Presented by Georgia Simpson May, Director, MDPH Office of Health Equity to the MA Health Disparities.
Affirming Our Commitment: “A Nation Free of Health and Health Care Disparities” J. Nadine Gracia, MD, MSCE Deputy Assistant Secretary for Minority Health.
Cross Cultural Health Care Conference II October 7-8, 2011
Engagement + Accreditation + (X) + (X) = Performance Management
Session 5 Integrating CLAS Into Policy and Practice CLAS Training [ADD DATE] [ADD PRESENTER NAME] [ADD ORGANIZATION NAME]
Block Grant Independent Peer Review 2015 Project Overview and Focus on Culturally and Linguistically Appropriate Services February 4, 2015.
Connecticut Department of Public Health Healthy Connecticut 2020 The CT State Health Improvement Planning Process Background,
University of Leeds Ethnicity and Cultural Diversity Network The Globe Centre, Accrington 22 nd September 2005.
Session 4 Engagement, Continuous Improvement, and Accountability CLAS Training [ADD DATE] [ADD PRESENTER NAME] [ADD ORGANIZATION NAME]
A Nationally Endorsed Framework for Measuring and Reporting Culturally Competent Care Nicole W. McElveen, MPH Senior Project Manager,
Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care Pennsylvania Association of Community Health Centers Annual Conference.
Crosswalk of Public Health Accreditation and the Public Health Code of Ethics Highlighted items relate to the Water Supply case studied discussed in the.
 Ensure that all people entering the health care system receive equitable and effective treatment in a culturally and linguistically appropriate manner.
Evaluating a Cultural Competency Curriculum for Disaster Preparedness and Crisis Response Guadalupe Pacheco, MSW HHS Office of Minority Health Eileen Hanrahan.
Nash 1 “ Advancing Health Equity through State Implementation of Health Reform” Creshelle R. Nash, MD, MPH Assistant Professor, Department of Health Policy.
EEC Strategic Framework Board Meeting February 12,
Cultural Competency Action Group Summary December 16, 2005.
Dennis P. Andrulis, PhD, MPH Senior Research Scientist, Texas Health Institute Associate Professor, University of Texas School of Public Health October.
 Council Overview  Past Priorities and Recommendations  Current Priorities ◦ Promoting Equity in State Policies and Programs ◦ Adverse Birth Outcomes.
Covered California: Promoting Health Equity and Reducing Health Disparities Covered California Board Meeting March 21, 2013.
Welcome to the IPFS Webinar The National Standards for Culturally and Linguistically Appropriate Services in Health and Health Care (The National CLAS.
The Emergence of Cultural Competency and Connectivity to Health Literacy/Language Access IOM Roundtable on Health Literacy October 19, 2015 Guadalupe Pacheco,
1 Strategic Plan Review. 2 Process Planning and Evaluation Committee will be discussing 2 directions per meeting. October meeting- Finance and Governance.
Session 2 Governance, Leadership, and Workforce CLAS Training [ADD DATE] [ADD PRESENTER NAME] [ADD LOCATION NAME]
Linking the learning to the National Standards for Safer Better Healthcare Joan Heffernan Inspector Manager Regulation – Healthcare Health Information.
Solano County Behavioral Health MHSA Innovation Plan A Joint Project Between Solano County and the UC Davis Center for Reducing Health Disparities.
All materials © 2015, National Committee for Quality Assurance October 19, 2015 Jessica Briefer French, Senior Research Scientist Integrating Health Literacy,
Office of Service Quality
1 A Multi Level Approach to Implementation of the National CLAS Standards: Theme 1 Governance, Leadership & Workforce P. Qasimah Boston, Dr.Ph Florida.
Resource Review for Teaching Resource Review for Teaching Victoria M. Rizzo, LCSW-R, PhD Jessica Seidman, LMSW Columbia University School of Social Work.
CULTURALLY AND LINGUISTICALLY APPROPRIATE SERVICES Lewiston, Maine 3 August,
Recovery … Changes the future. Principles of a Mental Health Recovery – Oriented System Melinda Shamp & Helen Ghebre Clinical Services & Policy.
Social Work Competencies Social Work Ethics
CHB Conference 2007 Planning for and Promoting Healthy Communities Roles and Responsibilities of Community Health Boards Presented by Carla Anglehart Director,
Authentic service-learning experiences, while almost endlessly diverse, have some common characteristics: Positive, meaningful and real to the participants.
National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Behavioral Health CLAS STANDARDS CASE & PURPOSE FEBRUARY.
CULTURALLY AND LINGUISTICALLY APPROPRIATE SERVICES (CLAS)
Integrating the National Standards on Culturally and Linguistically Appropriate Services into Patient-Center Care (CLAS): A Holistic Approach March 1,
Educator Equity Resource Tool: Using Comprehensive Equity Indicators
Making CLAS Happen A Guide to Implementing Culturally and Linguistically Appropriate Services (CLAS) Hello, thank you for coming! Introduce myself Rodrigo.
U.S. Department of Health & Human Services Office of Minority Health
What is NASOMH? The National Association of State Offices of Minority Health (NASOMH) is the national association for the 47 existing State Offices.
Intersection of CLAS Standards and Community Corrections
Cultural and Ethnic Minorities
The GEF Public Involvement Policy
Presentation transcript:

Webinar Victor Flores, MC, LAC Trainer and TA Consultant National Hispanic and Latino ATTC Enhanced National CLAS Standards

Individuals from diverse cultural backgrounds are unable to attain their highest level of health National CLAS Standards Rationale

Health Disparities Healthy People 2020 defines a health disparity as “a particular type of health difference that is closely linked with social, economic, and/or environmental disadvantage.

Health Disparities

Health Disparities Affect the quality of life of individuals High cost

One of the most modifiable factors is the lack of culturally and linguistically appropriate services Culturally and Linguistically Appropriate Services (CLAS)

CLAS Standards 2000 Developed to improve the ability to address health care disparities by the Office of Minority Health (OMH).

Enhanced CLAS Standards 2013 Built upon the groundwork laid by the original CLAS Standards developed in The OMH undertook the National CLAS Standards Enhancement Initiative from 2010 to 2012 Align with the HHS Action Plan to Reduce Racial and Ethnic Disparities and the National Stakeholder Strategy for Achieving Health Equity

CLAS Standards from 2000 had 14 standards that were organized by themes: Culturally Competent Care (Standards 1-3), Language Access Services (Standards 4-7), and Organizational Supports for Cultural Competence (Standards 8-14) Themes were: Mandates, Guidelines and Recommendations Enhanced CLAS Standards History

Enhanced CLAS Standards Currently 15 standards with three broader themes:  Theme 1: Governance, Leadership and Workforce (Standards 2-4)  Theme 2: Communication and Language Assistance (Standards 5-8)  Theme 3: Engagement, Continuous improvement and Accountaility (Standards 9-15)

Principal Standard 1.Provide effective, equitable, understandable and respectful quality care and servies that are responsive to diverse cultural health beliefs and practices, preferred languages, health literacy and other communication needs.

Governance, Leadership and Workforce 2.Advance and sustain organizational governance and leadersip that promotes leadership that promotes CLAS and health equity through policy, practices and allocated resources 3.Recruit, promote and support a culturally and linguistically diverse governance, leadership and workforce that are responsive to the population in the service area 4.Educate and train governance, leadership and workforce in culturally and linguistically appropriate policies and practices on an ongoing basis.

Communication and Language Assistance 5.Offer language assistance to individuals who have LEP and/or other communication needs at no cost to them, to facilitate timely access to all health care services. 6.Inform all individuals of the availability of language assitance services clearly and in their preferred language, verbally and in writing. 7.Ensure the competence of individuales providing language assistance, recognizing that the use of untrained individuals and/or minors as interpreters should be avoided. 8.Provide esay-to-understand print and multimedia materials and signage in the languages commonly used by the populations in the service areas.

Engagement, Continuous Improvement and Accountability 9.Establish culturally and linguistically appropriate goals, policies and management accountability and infuse them throughout the organization’s planning and operations. 10.Conduct ongoing assessments of the organization’s CLAS-related activities and integrate CLAS-related measures into measurement and continuous quality improvement activities. 11.Collect and maintain accurate and reliable demographic data to monitor and evaluate the impact of CLAS on health equity and outcomes and to inform service delivery. 12.Conduct regular assessments of community health assets and needs and use the results to plan and implement services that respond to the cultural and linguisstic diversity of populations in the service area.

Engagement, Continuous Improvement and Accountability 13.Partner with the community to design, implement and evaluate policies, practices and services to ensure cultural and linguistic appropraiteness. 14.Create conflict and grievance resolution processes that are culturally and linguistically appropriate to identify, prevent and resolve conflicts or complaints. 15.Communicate the organization’s progress in implementing and sustaining CLAS to all stakeholders, constituents and the general public.

QUESTIONS Enhanced CLAS Standards