Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management Northeastern State University Tulsa Chapter, Institute for Supply Management March 10, 2015

Issues in Supply Chain Management Human Resources Transportation Retailing Warehousing Purchasing The Future.

Human Resources From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig- Head Supply Chain 247 1/20/ ticlehttp:// ticle/forecasting_a_supply_chain_ta lent_pe rfect_storm

Human Resources From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig- Head Supply Chain 247 1/20/ ticlehttp:// ticle/forecasting_a_supply_chain_ta lent_pe rfect_storm

Human Resources -- Solutions “[T]alent management programs need to have structurally sound employee value propositions that span opportunity, work, rewards, people, and organization.” Determine “must have” skills for the organization. “…ensure that talent is recruited, developed, evaluated, and compensated in line with the performance needs of the business. Focus on retaining employees. From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/

Human Resources -- Solutions Focus on training employees. University courses. Certification programs. On-the-job training programs. Mentoring programs. Job rotation programs. From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/

Human Resources -- Solutions Build a talent pipeline for the next decade. Collaborate with colleges, universities, high schools. Participating in developing industry-driven curriculum. Offering scholarships to students based on scholastic achievement and interest in pursuing careers in the supply chain management field. Offering paid internships or sponsoring projects, consulting assignments, and/or research that provide real-world experiences and help foster development of future supply chain executives. Being “guest lecturers” to better disseminate insights from industry into supply chain programs to support the development of theory into practice. From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/

Transportation Trucking Driver shortage. Hours-of-service issues. Increased complexity/reliability issues of new trucks. Railroads Capacity issues. Retirements. Safety. Positive Train Control (PTC) Tank cars

Transportation Aviation Developing pilot shortage. Capacity issues. Water Inland Aging infrastructure. Growing shortage of workers. Oceangoing Labor issues. Panama Canal expansion

Retailing Omnichannels Manufacturer The Store

Retailing Omnichannels Manufacturer Order on internet, Pick up at store The Store

Retailing Omnichannels Manufacturer Order in catalog, Pick up at store The Store

Retailing Omnichannels Manufacturer Order online, Pick up at kiosk The Store

Retailing Omnichannels Manufacturer Go to store, Order online. Have delivered to store. The Store

Retailing Omnichannels Manufacturer Go to store, Order online. Have delivered home. The Store

Retailing Omnichannels Manufacturer Go to store, Order online. Have delivered home. The Store Service/inventory

Retailing Omnichannels Tax issues

Warehousing Robotics

Warehousing Robotics

Purchasing Procurement Departments Negotiating Too Aggressively Forbes ???????

The Future Robotics 3-D Printing Amazon has patented one concept of 3-D delivery:

The Future Robotics 3-D Printing Amazon has patented one concept of 3-D delivery: Customer orders, say, a basketball

The Future Robotics 3-D Printing Customer orders, say, a basketball -lead-to-amazon-offering-same-day-delivery / Amazon has patented one concept of 3-D delivery: 3-D software content transmitted to Amazon delivery vehicle near customer

The Future Robotics 3-D Printing -lead-to-amazon-offering-same-day-delivery / Amazon has patented one concept of 3-D delivery: On-board 3-D printer uses software and on-board raw materials to “print” product.

The Future Robotics 3-D Printing -lead-to-amazon-offering-same-day-delivery / Amazon has patented one concept of 3-D delivery: Truck delivers product to customer

The Future Robotics 3-D Printing Amazon has patented one concept of 3-D delivery: Truck delivers product to customer Warehouse eliminated Truck capacity optimized

Issues in Supply Chain Management Human Resources Transportation Retailing Warehousing Purchasing The future.

Issues in Supply Chain Management Human Resources Transportation Retailing Warehousing Purchasing The future. Thanks Copy of slides?