Server Virtualization: Navy Network Operations Centers Lucas Taber July 13th, 2006 University of San Diego GSBA 573 IT Project Management

Introduction The Navy maintains several Network Operations Centers (NOCs) that are critical to their mission. The NOCs are overwhelmed by the rapid growth of information system: Space Heat Power This project will address this issue through the application of server virtualization technology.

Problem Navy NOC #1 has reached capacity ahead of schedule. Plant facilities require immediate and expensive upgrades to support additional systems. Modernized systems must be installed to reduce costs and improve capabilities, but existing systems cannot be immediately decommissioned. Operating at capacity is an operational risk to the Navy.

Project Objectives Implement server virtualization technology to reduce the number of physical servers: Eliminate the risk of systems failure Overheating Power Failure Eliminate the cost of interim fixes and schedule delay Keep Projects on Schedule Reduce the cost of future installations. Future Server Deployment Future Facility Upgrades (NOC #2)

Stakeholders The facilities management team at NOCs 1 and 2. The operations staff. The engineering team. The shore modernization team. The Fleet Readiness Certification Board (FRCB). The security Certification and Accreditation (C&A) team. The Navy Designated Approval Authority (DAA). All Navy Customers.

Project Justification Current server utilization is very low. Industry estimate = 5% on average. Additional capacity is wasted and wastes resources. Servers can be consolidated on a 10 to 1 ratio (maximum). Navy estimate = 4 to 1 Consolidation can recover as much as 75% of the current facilities resources. Cost Avoidance Risk Reduction

Project Requirements The project must achieve a minimum server consolidation ratio of 2 to 1. Consolidated server hardware resource utilization will not exceed 80%. Navy Designated Approval Authority (DAA) must approve the security certification and accreditation package. Fleet Readiness Certification Board (FRCB) must approve the installation. Consolidation efforts must not degrade the level of service provided by the servers or increase long-term operational risk. Overall maintenance costs must decrease within the following fiscal year. Virtualization technology will only be deployed at the two primary NOCs. No server installations will be performed to achieve the consolidation, only existing server hardware can be used. Additional Storage Area Network (SAN) materials can be procured if cost savings can still be achieved. Planned system downtime will not exceed three hours.

Deliverables Project Management-Related Deliverables Work Breakdown Structure (WBS) Plan of Action and Milestones (POA&M) Project Budget Weekly Activity Reports Bill of Materials Product Related Deliverables Concept of Operations Site Survey Report Test Plan Document Test Plan Results System Security Authorization Agreement (SSAA) Package Installation Guide Training Curriculum Implementation Plan Recommended Standard Operating Procedures (RSOP) System Operation Verification Test (SOVT) Trip Report / Lessons Learned Virtualized Server Systems

Success Criteria Success Criteria The project is completed by February of 2007 (prior to the next scheduled installation). The facilities team for NOC 1 can avoid an emergency facilities upgrade. Operational risk is the same or lower. No additional manpower is required to operate the new software.

WBS: Phase 1 - Concept Concept Hold Kick-Off Meeting Identify Potential Solutions Prepare Analysis of Alternatives Contact Product Vendors Research on the Internet Generate Preliminary Cost Estimate Write Concept of Operations Write Document Perform Document Q & A

WBS: Phase 2 - Development Engineering Select Software Product and Software Version Select Server Hardware or Identify Existing Resources Perform Site Survey of NOC Identify Server Virtualization Candidates Generate Site Survey Report Write Document Perform Document Q & A Develop Implementation Plan Review Implementation Plan With Site Obtain Implementation Plan Approval From Site Write Installation Guide Write Recommended Standard Operating Procedures (RSOP) Write Systems Operation Verification Test (SOVT) Lab Testing Download and Assemble Software Write Test Plan Install Software in Lab Execute Test Plan Produce Test Results and Analysis

WBS: Phase 2 - Development Security Perform independent security evaluation Generate security test results and analysis Write SSAA Write Document Perform Document Q & A Submit SSAA to DAA Obtain Authority To Operate (ATO) Training Develop Training Curriculum Train Site Operators Obtain FRCB Fielding Approval Generate CASE Form Procurement Generate Budgetary Cost Estimate Obtain Funding Procure Software and Hardware Receive and Process Software and Hardware Record Products in Configuration Management Database Deliver Software to Installers Ship Hardware to Site.

WBS: Phase 3 - Implementation Travel to NOC Perform In-brief with Site Hardware and Software Implementation Measure Existing Resource Utilization Install New Hardware Install Virtualization Software Virtualize Existing Servers and Migrate to New Hardware Monitor Performance Site Acceptance Conduct SOVT Obtain Site Acceptance Perform Out-brief with Site Return Travel

WBS: Phase 4 – Close Out Close-Out Generate Trip Report / Lessons Learned Write Document Perform Document Q & A Transition Program to Operations

Staffing Project Manager Lead Engineer Test Engineer Technical Writer Security Analyst Security Tester Trainer Buyer Installer Logistician

Schedule

Communication Management Daily Coordination Email Weekly Progress Monitoring Staff Meeting / Teleconference Weekly Action Report Project Details / Requirements Formalized Documentation (e.g., CONOPS, Test Plan, SOVT).

Risk Management The project will use a risk register to monitor risk areas and apply mitigation strategies.

Expected Benefits Short-term benefits Recovered rack space * Recovered server hardware (addl. spares) Reduction in thermal output Eliminate delays in current system fielding Avoid emergency upgrade to NOC 1 $500,000.00 Long-term benefits Reduced monthly power costs $250,000.00/yr. Reduce the cost of upgrading NOC 2 * Reduced future deployment costs

Expected Costs Short-term Costs Project Labor * Government Pass-Through Fees New Hardware $50,000 Virtualization Software (100 processors) $575,000.00 Long-term Costs Software Maintenance $120,750.00/yr

Summary An rapid deployment of server virtualization technology will provide significant benefit to the Navy. Cost Avoidance: Present and Future Risk Reduction Increased Capacity