Community Sustainability through Local Area Planning A Partnership Moira Shire – City of Boroondara and the Department for Victorian Communities

Community Sustainability Definition:- The long-term continuity of social, cultural, economic, democratic and environmental health and prosperity of a community.

Community Sustainability Community sustainability is the responsibility of all levels of government and the private sector and reporting on relevant measures does not necessarily imply that the organisation is directly responsible for any adverse trends in performance. The establishment of clear indicators and targets is dependant on answering five simple questions; What needs to be measured? What needs to be measured? Who needs to know what? Who needs to know what? When or how often does it need to be measured and reported? When or how often does it need to be measured and reported? How is the information best presented? How is the information best presented? Why have the information? i.e. what is the result or action? Why have the information? i.e. what is the result or action?

Community Sustainability Ultimately, each Council needs to decide for itself what performance measures are important and the information that needs to be collected and reported upon. Some critical questions to consider in identifying the most appropriate community sustainability indicators are as follows: How do these indicators link back into the strategic planning process? How do these indicators link back into the strategic planning process? How do they assist in community planning and decision making How do they assist in community planning and decision makingprocesses? Who will use this data and for what purpose? Who will use this data and for what purpose? How wide is the coverage eg is it a Shire-wide scorecard with information ‘across the board’ for government (local, state, federal), business and the community? How wide is the coverage eg is it a Shire-wide scorecard with information ‘across the board’ for government (local, state, federal), business and the community? If it is a broadly based scorecard not confined to direct linkage to Council’s strategic plan, is this a role (collection and reporting) that Council wishes to take on? If it is a broadly based scorecard not confined to direct linkage to Council’s strategic plan, is this a role (collection and reporting) that Council wishes to take on?

Moira – Boroondara Process 1. Workshop to identify current practices at each Council including Community and Stakeholder Consultation which identified strengths and weaknesses 2. Establish a Local Area Planning Hierarchy 3. Establish framework for Performance Management 4. Develop Sustainability Scorecards 5. Complete project summary and submit final report

Workshop Outcomes Consultation Methods Booroondara Booroondara Major target is through Boroondara Voice which involves 800 members of the community recruited to participate. Major target is through Boroondara Voice which involves 800 members of the community recruited to participate. Moira Moira Major target is through 23 Community Action Groups involving 120 members. Major target is through 23 Community Action Groups involving 120 members.

Planning Hierarchy and Performance Management

Economic Environment Social Democracy Cultural Community Sustainability Measures Strategic Performance Measures Operational Performance Measures Individual Performance Measures Community Vision Related Plans i.e. Recreation Plan, Environment Plan Directorate Plans Council Business Plan Department Unit Plans -- - Actions - Service Profiles - Timeframes - Responsibilities - - Financial Parameters Individual Work Plans Community Outcomes, Strategies and Partnerships (Council Action Plan) Progress Reporting COMMUNITY SUSTAINABILITY

Community Vision Aspirations, Needs and Wants Source Data and Community Input: Consultation, Research, (Community Reference Panel), Benchmarking PLANNING FOR EXCELLENCE WHAT HAVE WE ACHIEVED? WHAT HAVE WE ACHIEVED? Council Plan Strategic Objectives for the Council Term Strategic Resource Plan Including Standard Statements Council Plan Strategies Council Land-Use and Infrastructure (Municipal Strategic Statement) Adopted Strategies & Policies Community (Municipal Health Plan) Economic Development Governance and Administration (Service Charter) Other Adopted Strategies, Plans and Policies

Department Business Plan Includes: Department Strategy Key Strategic Activities Budget Initiatives & Actions Action Plans Performance Measures Benchmarking Service Profiles Operational Processes and Procedures Examples: Resource Plan Training Plan Contracts and Tenders Individual Objectives Examples: Performance Evaluation Objectives Learning and Development Plan Position Descriptions Community Well-Being Outcomes Examples of Measures: Community Indicators of Well-Being Council Plan Strategic Indicators Demonstrated Efficiency & Effectiveness – Excellence Outcomes

Performance Management and the Planning Hierarchy Planning Level MeasuresScorecard Questions Answered Goal Community Sustainability Measures Community Scorecard Are stakeholders contributing to a sustainable community, economy and environment? Less Control Outcome Strategic Performance Operational scorecard Is the organisation and its partners achieving what they planned? Service Delivery Operational Performance measures Operational Scorecard Are the “day to day” activities performing as they should be? Project/Act ion Individual Performance Measures Individual / Team Scorecard Is the individual/team achieving planned outputs? More Control

Scorecard Reporting Methods & Frequency Framework Reporting Method Reporting Frequency Audience Community Sustainability Annual Report Reported Annually on 5-10 year trends Community, Stakeholders, Council and Senior Management Strategic Performance Measures Annual Report Reported Annually on 3-4 year trends Community, Stakeholders, Council and Senior Management Operational Performance Measures Council / Department Plan Reporting As required eg weekly, Monthly, Quarterly, Six Monthly Annually Council, Senior Management, Department Managers and Staff Individual Performance Measures Linked to Council/ Department Plan Reporting Staff Performance Appraisals Monthly Department Managers and Staff

Measures and Current Reporting Moira Moira Best Value Cost and Quality Measures Best Value Cost and Quality Measures Community Satisfaction Survey Community Satisfaction Survey Local Government Indicators Local Government Indicators Key Strategic Activities (Performance Statement) Key Strategic Activities (Performance Statement) Key Activities (Actions) contained within Council Plan Key Activities (Actions) contained within Council Plan Business Planning Actions for Departments Business Planning Actions for Departments Directorate, Business Unit Actions linked to service delivery Directorate, Business Unit Actions linked to service delivery

Moira Goals and Outcomes Goal 1 LIVEABLE SHIRE Outcome Effective management and maintenance of Council assets Planning and building control for a vitalised community Goal 2 HEALTHY LIVING Outcome A healthy, vibrant, well serviced community A comprehensive, well researched social plan that recognises and values the past, identifies current needs and plans for the future Continue to support and advocate for measures to provide for an ongoing safe environment for the community Goal 3 GROWING SHIRE Outcome Business development opportunities that support economic development A vibrant tourism industry Goal 4 OUR ENVIRONMENT Outcome Effective, long term strategic planning and management of our natural environment Goal 5 WORKING TOGETHER Effective communication and consultation with the community Good governance and leadership Committed and skilled staff operating in a professional and cohesive organisational environment Financially sustainable Council

Measures and Current Reporting Boroondara Boroondara Best Value Cost and Quality Measures Best Value Cost and Quality Measures Community Satisfaction Survey Community Satisfaction Survey Local Government Indicators Local Government Indicators Key Strategic Activities (Performance Statement) Key Strategic Activities (Performance Statement) Key Activities (Actions/Indicators) contained within Council Plan Key Activities (Actions/Indicators) contained within Council Plan Business Planning Actions for Departments Business Planning Actions for Departments Directorate, Business Unit Actions linked to service delivery Directorate, Business Unit Actions linked to service delivery

Boroondara Community Wellbeing Indicators DOMAIN: Healthy, safe and inclusive communities Crime Number of offences recorded annually by Victoria Police for Boroondara – year Safety and Security Percentage of Boroondara residents who feel very safe or safe in own home at night Pathways of Year12 school leavers Percentage of Year12 school leavers from Boroondara schools in education, training or employment Volunteering Percentage of Boroondara residents who help out as a volunteer Health & Well-being Percentage of Boroondara residents who had walked continuously for at least 10 minutes in previous week Support for Working Parents Number of long day care and family day care places available in Boroondara DOMAIN: Dynamic, resilient local economies Unemployment Rate Unemployment rate (percentage) for Boroondara DOMAIN : Sustainable built and natural environments Residents Perception of Traffic Congestion & Access to Parking Facilities Percentage of residents who believed Council’s performance on traffic management & parking facilities was excellent or good Water quality of local waterways Number of E coli organisms per 100ml in dry or wet weather in local waterways DOMAIN: Democratic and engaged communities Resident Satisfaction with Community Engagement Percentage of residents who believed Council’s engagement in decision making on key local issues was excellent or good

Community Sustainability Indicators A range of indicators have been developed as a sample of what could be used by Local Government to measure sustainability. These are to be reviewed as part of the final phase of the project and will naturally differ from Council to Council. A range of indicators have been developed as a sample of what could be used by Local Government to measure sustainability. These are to be reviewed as part of the final phase of the project and will naturally differ from Council to Council.

Economic Sustainability Business Business New business start-ups (less closures) as a % of total businesses% New business start-ups (less closures) as a % of total businesses% Retained retail spending$ Retained retail spending$ Number of Bankruptcies# Number of Bankruptcies# Employment Employment Employment to Population Ratio# Employment to Population Ratio# Employment Rate% Employment Rate% Unemployment Rate% Unemployment Rate% Net Change in Jobs by Industry Sector% Net Change in Jobs by Industry Sector% Percentage of year olds enrolled in vocational / education Percentage of year olds enrolled in vocational / education and training courses% Exports Exports Export income (by industry sector)$ Export income (by industry sector)$

Economic Sustainability Infrastructure Public and private sector new engineering construction$Population Estimated resident population# Estimated resident population# (or Change in estimated resident population% (or Change in estimated resident population% Net interstate migration# Net interstate migration# Net overseas migration# Net overseas migration#Property Property average capital value Property average capital value (residential, commercial/industrial, primary production)$

Environmental Sustainability Air Quality Number of days when regional air quality is below the# Days Number of days when regional air quality is below the# Days EPA’s good air quality index range (34-66) Biodiversity Area of native vegetation under active managementHa Area of native vegetation under active managementHa Number of species at risk (fauna and flora)# Number of species at risk (fauna and flora)# Climate Change Change in greenhouse gas emissions% Change in greenhouse gas emissions% (or Greenhouse gas emissions by sectorTonnes (CO2-e) (or Greenhouse gas emissions by sectorTonnes (CO2-e) Change in energy consumption by sector (household, commercial, Industrial)% Change in energy consumption by sector (household, commercial, Industrial)% Energy consumption per propertykWh Energy consumption per propertykWh (or Annual average household electricity consumption)kWh (or Annual average household electricity consumption)kWh Electricity consumption by sector% Electricity consumption by sector% Energy efficiency index (residential, commercial, industrial)# Energy efficiency index (residential, commercial, industrial)#

Environmental Sustainability Soil Management Area of productive land affected by soil erosionHa Area of productive land affected by soil erosionHa Area of land affected by dryland salinityHa Area of land affected by dryland salinityHa Waste Management Waste diverted from landfill% Waste diverted from landfill% Annual waste to landfill per household (excluding greenwaste)kg Annual waste to landfill per household (excluding greenwaste)kg Recycling (diversion) rate (recycling/total waste generation) excluding green waste# Recycling (diversion) rate (recycling/total waste generation) excluding green waste#Water Potable water consumptionKL Potable water consumptionKL Water consumption per household per yearKL Water consumption per household per yearKL River Murray environmental flowsGL River Murray environmental flowsGL River Murray salinity levelEc River Murray salinity levelEc Wastewater reuse (residential, commercial, industrial)ML Wastewater reuse (residential, commercial, industrial)ML Percentage of reclaimed water reused%) Percentage of reclaimed water reused%) Water supplied per propertykL Water supplied per propertykL Condition of natural streams and waterwaysRating Condition of natural streams and waterwaysRating

Social Sustainability Community Strength Percentage of people who can get help from friends, Percentage of people who can get help from friends, family or neighbours when needed% Percentage of people who like living in their local community% Percentage of people who like living in their local community% Percentage of residents who are members of an organised group% Percentage of residents who are members of an organised group% Percentage of community groups who have taken local action% Percentage of community groups who have taken local action%Disadvantage SEIFA Index of disadvantage score# SEIFA Index of disadvantage score#Education Highest qualification achieved by community members Highest qualification achieved by community members (by qualification category) # or % Percentage of residents who have completed year 12 or equivalent% Percentage of residents who have completed year 12 or equivalent%

Social Sustainability Health Life expectancyat birth (male and female)Years Life expectancyat birth (male and female)Years Morbidity rate (by disease category)% Morbidity rate (by disease category)% Mortality rate (by type, age, gender)# Mortality rate (by type, age, gender)# Services as good or excellent)% Services as good or excellent)% Percentage of residents who are living with a mental disorder% Percentage of residents who are living with a mental disorder% Percentage of residents living in the region who rate their Percentage of residents living in the region who rate their health as good, very good or excellent% Percentage of residents getting adequate exercise to derive Percentage of residents getting adequate exercise to derive health benefits% Community satisfaction with regional health services (by category) Community satisfaction with regional health services (by category) (or Percentage of residents who rate the availability of health %

Social Sustainability Housing Affordability Median house prices$ Median house prices$ Percentage of people in housing stress (spending more than Percentage of people in housing stress (spending more than 30% of their income on rent or mortgage)% Percentage of the resident population receiving rent assistance% Percentage of the resident population receiving rent assistance%Income Average household income per region$ Average household income per region$ Average individual taxable income$ Average individual taxable income$ Percentage of people who could raise $2000 in 2 days in an emergency% Percentage of people who could raise $2000 in 2 days in an emergency% Information Access Internet usage in the community% Internet usage in the community%Safety Offences against the person# per 1000 people Offences against the person# per 1000 people Serious criminal trespass# per 1000 people Serious criminal trespass# per 1000 people Percentage of people who feel safe on their street, alone after dark% Percentage of people who feel safe on their street, alone after dark%

Social Sustainability Services Access Availability of key local services Checklist Availability of key local services Checklist Retained retail spending% Retained retail spending% Percentage of people who rate access to the required range of Percentage of people who rate access to the required range of retail services as being good or excellent% Sport & Recreation Percentage of residents participating in organised sporting activities% Percentage of residents participating in organised sporting activities% Percentage of residents who think sport and recreation Percentage of residents who think sport and recreation facilities are good or excellent% Percentage of residents who rate facilities for teenagers as Percentage of residents who rate facilities for teenagers as good or excellent% Volunteerism Volunteer rate for the Shire% Volunteer rate for the Shire%

Cultural Sustainability Events Participation in community events# or % Participation in community events# or % Participation in cultural and heritage activities Participation in cultural and heritage activities (by category eg community events, historical sites etc)# or %) Percentage of residents that have attended a community Percentage of residents that have attended a community event in the last 6 months)% Multiculturalism Percentage of residents born overseas by country% Percentage of residents born overseas by country% Percentage of people who speak a language other Percentage of people who speak a language other than English% Percentage of people who thinks multiculturalism makes Percentage of people who thinks multiculturalism makes their lives better%

Democracy Sustainability Voting Percentage of eligible voters who participated in Percentage of eligible voters who participated in government elections (local, state, federal)% Percentage of residents interested in becoming involved in Percentage of residents interested in becoming involved in community decision making% Percentage or women who run for Council% Percentage or women who run for Council% Percentage of women elected as Councillors% Percentage of women elected as Councillors%

Where to From Here Both Councils will review current indicators that are used and confirm what indicators are applicable for the services provided. Both Councils will review current indicators that are used and confirm what indicators are applicable for the services provided. Both Council’s to review draft sustainability indicators and confirm what indicators are applicable to for the services provided. Both Council’s to review draft sustainability indicators and confirm what indicators are applicable to for the services provided. It is acknowledged through this process that whilst a common theme can be established in relation to Community Sustainability, Council’s differ in the area of service provision and therefore whilst a set of measures may be developed each Council must select those applicable to them. It is acknowledged through this process that whilst a common theme can be established in relation to Community Sustainability, Council’s differ in the area of service provision and therefore whilst a set of measures may be developed each Council must select those applicable to them. In addition, the way each Council implements its Performance Management Framework may also vary depending on the structure of the organisation and the level of planning that either currently exists or is to be developed in the future. In addition, the way each Council implements its Performance Management Framework may also vary depending on the structure of the organisation and the level of planning that either currently exists or is to be developed in the future. Ultimately our Council or your Council may not be in a position to implement Community Sustainability through Local Area Planning however we hope that we can provide you with the means to get there when you are ready. Ultimately our Council or your Council may not be in a position to implement Community Sustainability through Local Area Planning however we hope that we can provide you with the means to get there when you are ready.

Parting Thought The Chinese have a saying that goes something like this: "When someone shares with you something of value, You have an obligation to share it with others!"