© U PSTREAM A CADEMY W ORLD C LASS T RAINING: G ETTING Y OUR F IRM O N T RACK P RESENTED BY S AM M. A LLRED, F OUNDER & D IRECTOR O F U PSTREAM A CADEMY T HE I MPORTANCE O F P ERSONAL E XAMPLE : A CTING L IKE A L EADER P RESENTED BY T IM B ARTZ C HAIRMAN OF THE B OARD OF A NDERSON Z UR M UEHLEN

© U PSTREAM A CADEMY The goal of Emerging Leaders Academy is to help you become the very best leader you can be. The focus of the Year One Leadership Training Forums is you... what you can do personally to become a better leader.

© U PSTREAM A CADEMY Today’s forum is all about one of the fundamental building blocks of great leadership: personal example. This forum quite naturally ties into the previous leadership training forums on personal integrity and personal discipline and great leadership.

© U PSTREAM A CADEMY “Nothing so conclusively proves a man’s ability to lead others as what he does from day to day to lead himself.” Thomas J. Watson

© U PSTREAM A CADEMY P RESENTATION R OADMAP 1.The power of example 2.Five big pitfalls in leading by example 3.ELA participants answer key questions 4.Question and answer session questions to

© U PSTREAM A CADEMY  T HE P OWER O F E XAMPLE

© U PSTREAM A CADEMY “Example has more followers than reason. We unconsciously imitate what pleases us, and approximate to the characters we most admire.” Christian Nevell Bovee

© U PSTREAM A CADEMY Do others really notice our example? Q UESTION

© U PSTREAM A CADEMY “Throughout my career I have worked to build a reputation of integrity. Recently, Deloitte’s nominating committee chair told me that I was recommended as the next CEO not because of my professional and marketplace accomplish- ments. He said the 1,500 partners who partici- pated in the process recommended me because I was a man of principle and integrity.” James H. Quigley

© U PSTREAM A CADEMY When asked to list the factors that have contributed most to their success, many leaders quickly point to one or two individuals – frequently encountered early in their careers – who shaped their views, taught them great principles, or pointed them in important directions.

© U PSTREAM A CADEMY Often, the power of the examples set by these mentors is cited as their greatest influence, easily eclipsing any profound words spoken, difficult decisions made, or dramatic actions taken.

© U PSTREAM A CADEMY T HINK O F T HE P OWER O F E XAMPLE I N living the firm’s core values supporting an individual or decision with which you disagree accepting change championing the firm’s vision living up to the firm’s performance standards leading a successful firm endeavor

© U PSTREAM A CADEMY Your example is the most important visual aid many employees will ever see. They will learn more—positive or negative—about the firm’s core values, expectations, performance standards, unwritten rules, culture, and vision from the examples set by firm leaders than from any other source.

© U PSTREAM A CADEMY They will then make important decisions about their own attitudes and behavior based on what they’ve learned from the example of firm leaders.

© U PSTREAM A CADEMY Leaders need to understand how profoundly they affect people, how their optimism and pessimism are equally infectious, and how directly they set the tone and spirit of everyone around them. The long-range impact of example simply cannot be measured.

© U PSTREAM A CADEMY  F IVE B IG P ITFALLS I N L EADING B Y E XAMPLE

© U PSTREAM A CADEMY Whether you like it or not, others in the firm will follow your example. They look to you for signals, and you have enormous influence over them. To avoid influencing others in a negative way, we have to steer clear of certain natural traps.

© U PSTREAM A CADEMY All too often, individuals are willing to say negative things about others around them. Effective leaders look for the best in others, give others the benefit of the doubt, and avoid gossip, sarcasm and criticism. P UTTING O THERS D OWN

© U PSTREAM A CADEMY Each of us, to some degree or another, battles the negative pull of pride. Great leaders help others around them to be successful and are thrilled with the success of others, even when that success exceeds their own personal success. J EALOUSY O F O THERS

© U PSTREAM A CADEMY Too often, success breeds arrogance. No one enjoys a know-it-all attitude. Great leaders are humble and teachable and strive for continuous self improvement. As a result, they are willing to listen and learn from others and are quick to credit the contributions of others for the overall success of the team. K NOW -I T -A LL A TTITUDE

© U PSTREAM A CADEMY N EGATIVITY It’s too easy to play the role of the devil’s advocate. Great leaders accentuate the positive and motivate others around them to do the same.

© U PSTREAM A CADEMY As leaders, we must avoid ethical shortcuts. Our self-test should be simple. We need to ask ourselves the following question: “If what I’m about to do appeared on the front page of the paper tomorrow, would I be proud or embarrassed?” E THICAL S HORTCUTS

© U PSTREAM A CADEMY  ELA P ARTICIPANTS A NSWER K EY Q UESTIONS

© U PSTREAM A CADEMY We have asked a number of ELA participants to respond to several questions regarding the importance of personal example. Please know that response to these questions is not limited to those participants who have been contacted in advance.

© U PSTREAM A CADEMY Think for a moment about those who have influenced you the most in your career or personal life. What was it about those individuals that made the greatest impression on you? Q UESTION

© U PSTREAM A CADEMY Why is it so important that you consistently act the part of a leader? Q UESTION

© U PSTREAM A CADEMY How can you know what kind of influence you are having on others in the firm? Q UESTION

© U PSTREAM A CADEMY In your opinion, what are some of the biggest traps a leader can fall into in the area of personal example? Q UESTION

© U PSTREAM A CADEMY  Q UESTION A ND A NSWER S ESSION

© U PSTREAM A CADEMY Thank You!