MAKING AN IMPACT How GREAT leaders communicate. Jon Harrison

“Leadership is a process of social influence, which maximizes the efforts of others, towards the achievement of a goal.” Kevin Kruse

What is it about the way great leaders THINK, ACT and COMMUNICATE that makes them different from everybody else? How do great leaders inspire TRUST, LOYALTY and ACTION in others - often in extremely difficult circumstances? Why should people be led by you?

What is it about the way great leaders THINK, ACT and COMMUNICATE that makes them different from everybody else?

Source: Simon Sinek – Start With Why WHY WHAT HOW

Source: Simon Sinek – Start With Why WHY WHAT HOW Everything I do today is going to help put a man on the moon. How I do this is by creating a clean and uncluttered working environment. I sweep the floors and take away the trash quickly and efficiently.

Source: Simon Sinek – Start With Why WHY WHAT HOW Everything I do is about improving the quality of life for local residents. How I do this is by creating systems that mean officers can spend less time in the office and more in the community. I produce and process all financial reports quickly and efficiently.

DEFINING YOUR PURPOSE Make it REAL Make it BIG (bigger than you) Make it SPECIFIC Keep it SIMPLE Create a VALUE PROPOSITION (HOW) WHAT you do is proof of WHY you do it

How do great leaders inspire TRUST, LOYALTY and ACTION in others - often in extremely difficult circumstances?

“Everyone lives by selling something.” Robert Louis Stephenson “I have never worked a day in my life without selling. If I believe in something, I sell it, and I sell it hard.” Estée Lauder

“Relationships are based on conversations; and conversations are based on questions.”

Source: Simon Sinek – Start With Why WHY WHAT HOW

WHY WHAT HOW WHO WHEN WHERE WHICH

“Great leaders ask better questions, and as a result, they get better answers.” Anthony Robbins

TELLSELLCONSULTPARTICIPATE Source: Tannenbaum & Schmidt Time DIRECTIVESUPPORTIVE “I/You” “We” SITUATIONAL LEADERSHIP

DO NOT THINK OF A BLUE TREE…

INSPIRING ACTION Ask GREAT questions Understand the PROBLEM or NEED SOLVE the problem or need Communicate WHY a task needs to be done Choose the correct STYLE for the situation Use POSITIVE language

Why should people be led by you?

Me inc PRESENT FUTUREPAST Presence ImpactReputation “What difference can you make?” “What’s your relationship?” “What are you known for?”

WHY BE LED BY YOU? You create your REPUTATION Build GREAT RELATIONSHIPS based on GREAT CONVERSATIONS Demonstrate your DIFFERENCE (IMPACT) Combine “I” with “we” You are a CEO: live and breathe your BRAND

What is it about the way great leaders THINK, ACT and COMMUNICATE that makes them different from everybody else? How do great leaders inspire TRUST, LOYALTY and ACTION in others - often in extremely difficult circumstances? Why should people be led by you?

GREAT LEADERS start with WHY. GREAT LEADERS understand and define PURPOSE. You have a clearly DEFINED and COMMUNICATED leadership brand.

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Maya Angelou Jon Harrison