ACHIEVING SEQOHS ACCREDITATION 8 th September 2011 Guy’s and St. Thomas’ Occupational Health Service

Who are we Est. in 1982 Clinical Director – Prof David Snashall Team consists of approx 71 staff, (variety of roles and length of service) Services accessible to approx. 73,000 employees (NHS and commercial) Recent merger of Safety Advisory team Staff Counselling Services Rehabilitation services Support from –Commercial directorate –Infection Prevention and Control Team –Clinical Governance –Finance/IT

Why did we pursue accreditation so quickly? Good for business Credibility of the service Professionalism “Why wait” mentality

Preparation, Preparation, Preparation Full team involvement Meetings and opportunities Beyond the OH front door Allow plenty of time Talk to neighbouring OH units and colleagues in regional groups Share protocols Use the quality facilitator

Sourcing the Evidence What will demonstrate that you are doing this right? Enlist help of IT, Finance, HR. Consider what formats you want to use – does it need to be a policy? Can a flow chart or a statement provide evidence you need? There is a lot of information you could use so be selective If submitting a large Trust wide policy highlight the section which is relevant and you want the assessors to focus on.

Domains A, B, C, G1, G2 Domain APublished materials, leaflets, Trust Recruitment Policy, SpR research project Trust Financial Instructions, Trust Annual Report, Contract Price List (without the pricing) Domain BDepartmental Audit, IT policies and statements, IT JD, OH protocols for record management and transfer of records OH confidentiality statements, Induction competency and training matrix, protocols for opening and closing of dept, Trust IT policies, T&Cs for contracts Domain CNMC/GMC list, Job Plans, Appraisals and 1-1’s, training matrix and OH workshop plan, Induction manual Indemnity via NHSLA, organisation chart and dept structure, samples of OH policies, HR policies Domain G1SLA with Trust (currently in draft), agenda and meeting notes with my manager/NHS customer Domain G2Budget statement and costing model examples for external businesses, budget statement and trading account set up. Business Plan and strategies

Site Visit

Building on Success Can we now sit back and relax ….. Its all over? No! Action Planning Making improvements Monitoring Systems

3 Key learning points 1.Don’t underestimate the time you need to prepare and complete the accreditation process 2.Impact on the team 3.Able to build on current standards and improve them

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