CTI Professional Solutions Enhancing Business, Ensuring Success™

Established and incorporated in 1993 Headquartered in Mount Laurel, NJ – Convenient partnership, local expertise – 15,000 square foot facility To-date conversion of over 2 billion images 100+ years experience in document imaging and records management Offering a full spectrum of end-to-end document management solutions and services NextGen Certified Chart Scanning & Abstraction Partner Corporate Overview

Consulting Services – Workflow Analysis – Records Management Scanning Services – Paper to Electronic – On and Off-Site, Backfile, & Day Forward Services Data Conversion Services – Legacy System & Media Conversion Data Entry Services – On and Off-Shore Hard Copy Storage Secure Document & Media Destruction Services Offered

Human Resources – Employee Records – I9s AP/AR – POs – Invoices – Packing Slips Scanning Services

Medical Data Abstraction Services – Remote data entry of selected medical information – Managed by professional nurse with over 20 years of diverse medical experience – Meaningful Use – Care360 and ePASS – PQRS Quality Measures Services Offered (continued)

CTI’s Chart Abstraction services allow our team of trained medical professionals to key important information from your medical charts into your EHR. This process will help achieve Meaningful Use while also creating a centralized repository of critical data elements We will manage the process, manage the staff, and work to populate the information you wish to have input into your EHR without disruption to your practice setting. CTI understands the attention to detail required when working with hospitals and healthcare facilities. We utilize our proprietary workflow tool to manage the charts throughout the conversion process both for your constant access to the charts during processing, and to manage exceptions and ensure that all information is keyed accurately and according to your desired specification. CTI works with hospitals and healthcare facilities of all sizes. If you are transitioning to an Electronic Health Record, CTI can advise on the best practices to help maintain patient throughput during your transition! EHR Services (Electronic Health Records)

Our Consultative Approach The CTI Service Team will physically inspect the premises while answering the client’s questions to ensure accurate needs analysis. The end goal of our service team is to educate our client, gain an understanding of their needs, and ultimately provide them with meaningful workflow solutions. At CTI, we believe we can only be successful by making our clients successful. Improving our clients’ internal business processes is our top priority. Our highly specialized staff will meet with the client to analyze their workflow. Drawing on our 20+ years of experience from thousands of conversion projects, we will determine the best way to proceed.

Paper Conversion Process Option 1: OR… Boxing of documents and creation of manifests… …Boxes delivered to CTI Source material accessed from a designated area at client’s site… …CTI supervisor verifies documents against manifest as files are logged in… …Documents prepped; intelligent and non-intelligent barcode pages inserted…

Paper Conversion Process (cont.) …Documents sent to scanning area and fed through high- speed, high-end production scanners… …Images sent to VQC for image quality verification and removal of blank images. Exceptions rescanned. Source documents returned to boxes in order received… …Image indexing and Doctype ID completed.

Solutions Offered  Content/Document Management o SmartSearch o Corcentric o EMR Charts  Capture Solutions o Kodak Capture  High Speed/Wide Format o Kodak o Fujitsu o Contex o BancTec

Communications Customer Files, Medical, HR, AP, Billing Energy Regulatory Records, HR, AP/AR, Service Records Education Student Records, Financial Aid, Purchasing Pharmaceutical Case Report Forms, Lab Notebooks Financial Services Loan Applications, IRA, Commercial Loans, HR, AP/AR, Return Mail, Credit Card Applications Insurance Claim Forms, Customer Files, HR, AP/AR, Legal Files Government Federal/State/County documents, Municipal records Publishing Customer Files, Credit Memos, HR, AP/AR Legal Litigation Support, Closing Binders, Client Files Transportation Trip Records, Driver Records, HR, Safety Records, Legal Records, Inspection Reports Manufacturing Vendor Files, MSD Sheets, Equipment Specifications Industries Served

Clients

ING – CTI Direct – Migrated over 56 million images from 7 HP Jukeboxes directly into a replicated 32 node EMC Centera environment – Images used in two different applications Citizen’s Bank – CTI Direct – Prepped, scanned, indexed, and identified 19 million images – Volume encompassed under 4 projects – Images imported into EMC Centera environment Usage Scenarios

Protocall Temp Service – Converted I9s to digital format – Created day-forward workflow for I9 approval – In process of converting all other HR-related documents BAIM Enterprises – McDonald’s Franchise – Scanned applications, employee folders, employee evaluations, and W4s Usage Scenarios (continued)

Visiting Nurses Association of Central Jersey – CTI was a subcontractor of Radiant Resources – CTI has built an application for HR and picks up HR- related documents on a weekly basis – Converted 800,000 patient record images with a weekly pickup of 5 boxes – 170,000 images were migrated from VMA’s Questys imaging system into SpringCM – Each patient indexed by medical record number, patient name, start of care date, and document type Usage Scenarios (continued)

Memorial Sloan-Kettering – 12,000 medical employee files, 1.5 million images – Each folder indexed by employee ID number, employee name, scan date, box number, and document type – Final images are provided in MedGate importable format – Scanning was completed on-site, on time, and under budget HR Project – Scanned and indexed approximately 1.3 million HR images – Over 71 million characters keyed from 29 different document types – Input media sources were microfilm and original paper documents – Project still in progress Usage Scenarios (continued)

Towers Perrin – Benefits provider for GE, BF Goodrich, Raytheon, and other major corporations – Scanned and migrated over 30 million images into their IBM FileNET system – Indexing done on a document level Usage Scenarios (continued)

Bank of America (Fleet Bank) – 45,000 HR files (including pension records) – Each folder indexed by employee number, SSN, employee name, scan date, box number, and document type – Final images provided in IBM FileNET importable format – Boxes were shipped from Providence, RI and scanning was completed at Mount Laurel facility, on time and under budget Usage Scenarios (continued)

Nassau University Medical Center (NUMC) – CTI direct with GNYHA – 18 million images scanned in 4 months, on-site and off-site – 3-year contract for inpatient, outpatient, and ER records – Future: AP/AR, HR, Credentialing St. Christopher’s Hospital of Philadelphia – Subcontractor for Ricoh – 250,000 Patient Record index cards – 3-user SmartSearch Installation Usage Scenarios (continued)

ARC (Airline Reporting Corporation) – Subcontractor for Ricoh – Converted 3.7 million images from agency documents – 51 Concurrent-User SmartSearch Implementation Deployed at all sites, including Arlington, VA; Louisville, KY; and Puerto Rico Trained 70 users on-site Preferred document management solution over the previously installed Documentum Usage Scenarios (continued)