Mobile Security January 29, 2014 Seth Robinson, Directory of Technology Analysis

Mobility Market Overview IDC: Global mobile workforce will be 1.3 billion by 2015 (37% of total workforce) Forrester: 66% of employees use 2 or more devices at work comScore: More time spent online via mobile devices than via PC MarketsAndMarkets: BYOD and enterprise mobility market will reach $181B by 2017

Many Parts to Mobility Ecosystem Device+OS e.g. Apple, Samsung, Google Communications e.g. Lync, Skype, or Native function Public Cloud e.g. Salesforce, Dropbox, or AWS-hosted systems Private Cloud Systems running on Eucalyptus or Openstack On-premise systems Internet 3 rd Party App Procured through standard app store Custom App Built internally or outsourced Mobile web Standard browser functionality 3G/4G e.g. AT&T, Verizon Wi-Fi Carriers, Corporate or Public Networks Peripherals e.g. keyboards or health monitors

Mobile Strategy Behavior 5% 9% 8% 10% 14% Interested in future use Source: CompTIA’s 2 nd Annual Trends in Enterprise Mobility study Base: 502 U.S. IT and business executives (end users)

Device Provisioning Behavior Company Provides Everything Company Provides Some Devices and Allows Employees to Bring Their Own Employees Provide Everything Top Devices Provided 84%Laptop 74%Desktop 69%Smartphone 48%Tablet Top Devices Provided 84%Laptop 74%Desktop 69%Smartphone 48%Tablet Source: CompTIA’s 2 nd Annual Trends in Enterprise Mobility study Base: 502 U.S. IT and business executives (end users)

Challenges in Building Mobility Strategy Source: 2nd Annual Trends in Enterprise Mobility Base: 502 U.S. end user companies

Mobile Security Incidents on the Rise Source: CompTIA’s 11 th Annual Information Security Trends study Base: 500 U.S. end users responsible for security

Viewpoints on Mobile Security Job Function Breakdown Company Size Breakdown 71%Large firms 62%Medium-size firms 55%Small firms Source: 2 nd Annual Trends in Enterprise Mobility | Base: 502 U.S. end user companies 65%Business function 64%IT function 54%Executive Classification of Security as Major Risk Top Issues with Mobile Security Need Improved Technology Centralized Control Proper User Implementation

Be Proactive About Mobility Source: CompTIA’s Trends in Workflow Automation and Communications study Base: 500 U.S. end users Proactive ApproachReactive Approach Tied to Comms Strategy Not Tied to Comms Strategy Making Real-time Decisions Taking No Action

Heavy Focus on Application/Data Only 13% of companies say they have heavy integration of mobile devices Steps Being Taken to Improve Integration 49%Explore/implement virtual desktops 29%Custom mobile apps 28%Using SaaS applications 23%Moving to applications with mobile apps

Adjust Device Policies/Tools As Needed Source: 2nd Annual Trends in Enterprise Mobility Base: 490 U.S. end user companies with some mobility adoption

The Value of Certification View of ROI of Certified Staff High/Mod erate Don’t Know Breakdown of High/Moderate ROI Viewpoints 81% among executives, indicating strong value for hiring potential 81% among users with a business role, indicating a broad audience for certifications 93% among companies making drastic security changes, indicating importance as companies alter security posture Breakdown of High/Moderate ROI Viewpoints 81% among executives, indicating strong value for hiring potential 81% among users with a business role, indicating a broad audience for certifications 93% among companies making drastic security changes, indicating importance as companies alter security posture Low Source: CompTIA’s 11 th Annual Information Security Trends study Base: 500 U.S. IT and business executives (aka end users) responsible for security

Mobility Trends and Opportunities

4 in 10 Organizations Report Skills Gaps IT Staff Significantly Deficient in Security Expertise IT Staff has Appropriate Level of Security Expertise IT Staff Moderately Deficient in Security Expertise Rating of IT Staff Security ExpertiseAreas of Skills Gaps 52% Cloud security 42% Data Loss Prevention 41% Overall risk analysis Source: CompTIA’s 10 th Annual Information Security Trends study Base: 198 U.S. IT or Business executives (aka end users) 29% Security Information and Event Management 22% Compliance/regulatory environment 44% Mobile security 21% Identity and Access Management

Demand for Mobile Professionals Hot IT job No. 4: Mobile technology expert "Mobile is the biggest factor changing IT right now," says Stewart Tan, vice president of information risk management and security at Accretive Solutions.Mobile One of the most common new titles we've run across on IT job sites sounds more like a general cry for help than an actual job listing. In response to the flood of new mobile devices, companies are desperately seeking "mobile technology experts" to bring order to the chaos.

Comments on Mobility+ from the Industry “This would be great; we need more “qualified” buyers!” —EMM company “This would be great; we need more “qualified” buyers!” —EMM company “There is a real need for a baseline certification. Our biggest challenge is finding certified wireless engineers.” — T‐Mobile VAR “There is a real need for a baseline certification. Our biggest challenge is finding certified wireless engineers.” — T‐Mobile VAR “There is a need for better vendor neutral certifications in mobility.” — Cisco “There is a need for better vendor neutral certifications in mobility.” — Cisco “Mobility is so full of whitewater; we need standards around all aspects.” —Google “Mobility is so full of whitewater; we need standards around all aspects.” —Google

CompTIA Mobility+ Course Enrollment NetCom Learning is a CompTIA Platinum Training Partner Course Duration: 5 Days, 9 am – 5 pm Next Schedule: March 31 st 9 am – 5 pm PST (Las Vegas & Live Online) April 28 th 9 am – 5 pm EST (New York City & Live Online) CompTIA Mobility+ certification is part of the Continuing Education Program Valid for 3 years 30 CEUs required to renew For more information on CEUs visit: program-ce.phtml

Target Audience and Job Roles 22 Mobile (Device Management) Administrator Mobility EngineerMobility ArchitectHelp Desk Level 1 Administrator Network Administrator Security Administrator Recommended Experience: At least 18 months of mobility environment experience. (Network+ or 12 months of networking experience recommended)

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