Contracting Stores Bill Brisiel CPPM JLAB

History  JLAB Technical Stockroom established during construction phase – Inventory value ~$1.8m  Oct.1, Inventory value $1,401,  Oct.1, Inventory value $502,454  Today - Inventory value $425,168

History Continued  Established E-Commerce to help reduce inventory  Turn-over ratio ~1  Satellite Stores

About JLWS  JLWS is a Small, Disabled Veteran, Minority, Mentorship Protégée  Partnered with Grainger and Newark Electronics to start up store.  Previous experience at NASA  Small Business Partner for E-Commerce vendors, Corporate Express (Now Forms & Supplies), Grainger and Newark

Preparation for JLWS  Physically move remains of JLAB store  Provide secure area for JLWS  Provide customer counter and computers  Provide computer for JLWS  Arrange for and provide computer support  Assign SOTR

JLAB Administrative Changes  Change stockroom authority to requisition authority  Establish account for users  Establish and monitor a must stock list

What Happened  Inadequate initial stock levels  Divisions reneged signature authority  Slow software  Price increases  Partnership woes / Billing issues  Groups “stocking up” ahead of change  Shipments coming to wrong address

The Result  Unhappy customers  Low sales  Stock piling  Meetings

Could The Result Have Been Different?  Vendor selection critical  Authorizations completed before transition  Solicit input & buy-in from lowest levels  Smoother transition, vendor fully stocked, stockroom excessed  Computer programs performing as advertised