The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012 November 27, 2012, Bled, Slovenia The Smart Office IoT application designed in a Living Lab environment Karol Furdík InterSoft, a.s., Košice, Slovakia, www.intersoft.sk e-mail: Karol.Furdik@intersoft.sk Technical University of Košice, Faculty of Electrical Engineering and Informatics, Department of Cybernetics and Artificial Intelligence, Košice, Slovakia, www.tuke.sk e-mail: Karol.Furdik@tuke.sk 1 1

Contents Context of related FP6 & FP7 projects ELLIOT project HYDRA, LinkSmart system, ebbits, ELLIOT ELLIOT project Basic facts, EEU extension of the project Living Lab approach to IoT application development KSB experience model The Smart Office application Living Lab environment designed for the Smart Office pilot The Smart Office concept: goals, objectives Installation of the pilot, RWE IT application partner Living Lab phases, scenarios, KPIs and related KSB aspects Experiments, data collection and evaluation Conclusions Summary of achievements, future work K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 2 2

Context of FP6 & FP7 projects FP6 HYDRA www.hydramiddleware.eu objective: development of a semantic middleware for IoT applications FP7 ebbits www.ebbits-project.eu objective: enhance LinkSmart and apply it in real business environment LinkSmart http://sourceforge.net/projects/linksmart/ Open Source semantic middleware for IoT FP7 ELLIOT www.elliot-project.eu objective: co-design of IoT applications in a Living Lab K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 3 3

ELLIOT project - basic facts ELLIOT: Experiential Living Lab for the Internet Of Things Framework Programme 7, ICT Call 5 : FP7-ICT-2009-5 Objective ICT-2009.1.3: Internet of Things and Enterprise environments Project type: STREP / Collaborative research, Project No: 287560 Duration: 30 months (September 2010 - February 2013) Web: www.elliot-project.eu Coordinator: TXT Polymedia S.p.A., Italy Partners: 9 + 3 (Italy, Germany, France, UK, Bulgaria, Hungary, Slovakia) Aims of the project: the development of an Internet of Things experimental platform, to directly involve users (customers, citizens) in co-creating, exploring and experimenting new ideas, concepts and technological artefacts, to study a potential impact of IoT and the Future Internet in the context of the Open User-Centred Innovation paradigm and of the Living Lab approach. K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 4 4

Living Lab approach to IoT Objectives, principles of the approach in ELLIOT: Explore the potential of user co-creation techniques and tools, such as serious gaming, participative requirements engineering and verification/validation, in the context of IOT. Study and develop a set of KSB (Knowledge-Social-Business) Experience Models integrating social, intellectual-cognitive, economical, legal and ethical aspects related to the use of IoT technologies and services into a single, “holistic”, meta model. K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 5 5

ELLIOT-EEU extension Focus of pilots: Extension to the Enlarged European Union (EEU): Duration: 18 months (September 2011 - February 2013) 3 new use cases - pilot applications: Bulgaria, Hungary, Slovakia, as complements to former ELLIOT pilots Focus of pilots: Logistics PLM: Logistics Product Life-cycle Management (PLM) supported by IoT and RFID technologies BIBA LogDynamics Lab, Bremen, Germany SafePay Systems Ltd., Hungary Extended concept of “Well Being” in a hospital environment San Raffaele Hospital, Milan, Italy Virtech Ltd., Bulgaria Green Services @ ICT Usage Lab INRIA (Sophia Antipolis), France InterSoft, a.s., Kosice, Slovakia K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 6 6

ELLIOT Living Lab in Slovakia Pilot name: ECOffices - Ambient Intelligence in energy saving The Smart Office use case: Integrates AmI-IoT & semantic technologies, with respect to the KSB (knowledge-social-business) aspects of user interactions Targets the optimization of energy consumption in offices Focus, goals: experiment the ELLIOT outcomes and the new semantically enhanced AmI technology in the Energy test case in Slovakia demonstrate the platform capabilities towards a positive impact on environment (energy consumption, CO2 footprint) Technology: AmI-IoT: based on LinkSmart middleware, using outcomes of the FP7 project ebbits. Semantics: device ontology, fusion of generated events, business rules Devices: energy consumption, environment conditions, and occupancy sensors - Plugwise, Arduino, … K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 7 7

The Smart Office concept From “Smart Houses” to “Smart Offices” Smart House: a house that has advanced automatic systems for lighting, heating, air-conditioning, window and door operations, security etc. many solutions, both commercial and research Smart Office: to employ the paradigm of the smart house in a business environment, inclusion of / integration with business processes, optimization of existing processes in an organization (or office), ability to implement new and more efficient business processes, expected benefits on the user level regarding to more organized and coordinated social interactions. Challenges: correspondence of AmI-IoT with business processes, acceptance and support from the side of employees (and management), possible solution: AmI-enhanced services and processes should follow the recommendations of IT Infrastructure Library (ITIL, http://www.itil-officialsite.com) and the related standard ISO/IEC 20000:1-5. K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 8 8

Application partner : RWE IT RWE IT Slovakia, http://www.rweit-slovakia.com belongs to RWE group, leading energy (gas, electricity) distributor in Eastern Slovakia daughter company of RWE IT GmbH, IT services provider for RWE ECOffices pilot is implemented in the premises of RWE IT: office type: open space room 8 employees in the office (administration department) central heating, air conditioning individually controlled within the office equipment: computers, monitors, phones, 2 x printers, 1 x scanner / copier K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 9 9

ECOffices : the Living Lab concept General Goal: a systematic and iterative user co-creation approach integrating research and innovation processes towards the energy efficiency in business environment, using AmI-IoT technologies (enabled by the LinkSmart system). K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 10 10

Living Lab phases 11 Co-Creation Exploration Evaluation Analysis of the Energy Efficient Office case Requirements collection Interviews & questionnaires Spec. of scenarios Service Improvement / adjustment Service Ideas, requirements, initial specifications Exploration Evaluation Design and installation of sensors, devices, and infrastructure - test implementations Identification of data sources, KPIs and KSB aspects Observation protocols Refinement of scenarios Evaluation of KSB aspects Professionals & expert evaluations End users evaluation – employees, decision makers Workshop Service / Living Lab Results Service and/or HW-SW Implementation Experimentation Testbeds & Trials Monitoring, collection of data K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 11 11

Living Lab scenarios Scenario #1: Exploration of a suitable occupancy sensing device 4 different types of occupancy sensors identified by IoT experts Goal: Users exploring, experiments and evaluation - to find a balance between: Comfortable environment Amount of saved energy / CO2 emissions Privacy loss Scenario #2: Process-based adaptation of the working environment Uses occupancy sensor as an output of scenario #1. Template process model given, e.g. predefined work hours, seasonal settings of environment Adaptation of working environment according to user preferences Goal: Adapted process model as an explicit representation of the working environment settings in a given time scale Scenario #3: Competition on energy savings in the office Users playing a “game” saving real energy A visualization showing actual consumption and CO2 footprint data, overall ranking, etc. Ranking provided to decision makers -> e.g. awarding of winners, motivating others, ... K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 12 12

Indicators for KSB analysis Knowledge: Sensing affordances  KPI: Frequency of "Power consumption overview" portal page views during a specified period Conation (Desire)  KPI: Number of positive reactions to switch off air conditioning and opening a window Social: Mutual goodwill  KPI: Number of user profiles with similar settings on temperature and lighting Community behavior  KPI: Number of profiles having the proportion of light / temperature profile settings of particular user to whole group average above a threshold value Business: Performance level  KPI: Overall amount of saved energy (in a specified period, comparing to an average of consumed energy) Reliability  KPI: Number of errors / exceptions in the log during specified period K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 13 13

Pilot implementation (1) Schedule of the pilot: 1st round: May-June 2012 (completed) 2nd round: end of August evaluation: end of 2012 Technology: Devices installed (see figure) Data monitored and collected from the 1st round, evaluation is ongoing, use of the data in occupancy sensing Interface to ECOffices system is a web portal Arduino-based prototypes (see next slide) Involvement of users: Initial user requirements and information about user habits collected by a questionnaire Smart Office Portal - Web application for gathering user experiences was developed Success factors and KPIs (focused on KSB aspects) were specified and provided for analysis into ELLIOT platform K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 14 14

Pilot implementation (2) Arduino-based open HW Xbee, Thermometer, Ambient light sensor SmartOffice Portal – the main user interaction tool Data - log example: power usage: 46.00W on 000D6F000072AF09 at 11-07-12 11:17:17 power usage: 42.00W on 000D6F0000D33655 at 11-07-12 11:17:17 power usage: 3.00W on 000D6F000076937D at 11-07-12 11:17:17 power usage: 36.00W on 000D6F00007690CB at 11-07-12 11:17:17 Log format: [Immediate power consumption in watts] [ID: MAC address of sensor] [timestamp] K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 15 15

Monitoring and data collection Data sources: sensors: power consumption on plugs, outdoor / indoor temperature, light intensity, motion sensors devices: RFID cards for occupancy sensing, air conditioning control unit, LinkSmart middleware system (provides system logs) user interface: web based Smart Office portal (user interactions, profiles & preferences, system logs) Means of collecting the data: direct measuring - outdoor / indoor temperature, power consumed on a single plug, light intensity on a single place, etc. a value fetched in a single shot from a sensor, e.g. Immediate power consumption in watts, temperature value in °C, etc. simple calculation - i.e., CO2 footprint (CO2 emission factor for electricity = 0.527 kg / kWh, http://www.carbonindependent.org), light intensity in whole room, etc. value calculated by a simple algebraic statement from one or several directly measured values data series of two dimensions (e.g. indoor temperature for given time period) data merging - i.e., occupancy sensing (calculated by merging Power consumption data analysis, PIR motion sensors, and RFID cards), average energy consumption of a working team for a given time period, etc. multi-dimensional data structures, calculated by algebraic statements and rules K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 16 16

Summary, future steps Work done so far: Next steps: 17 LinkSmart middleware adapted for the ECOffices Living Lab pilot prototype implemented 1st round of experiments on Scenario #1 accomplished Occupancy sensing: simple motion sensor - precision 45-50%, combination of motion sensors, RFIDcards, and energy consumption monitoring - precision 94% data from sensors collected and provided to the ELLIOT platform for KSB analysis Next steps: new types of devices - actuators: air conditioning control, heating control, light switches business rule / process engine, based on Drools framework, www.drools.org a generic process model for Scenario #2 will be developed Scenario #2 experiments, evaluation the Smart Office portal will be enhanced to enable the “game” on energy savings Scenario #3 experiments, evaluation ECOffices Living Lab has an ambition to join the European Network of Living Labs (ENoLL, www.openlivinglabs.eu) in its next wave. K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 17 17

Thank you for your attention! Questions, suggestions, ...? Contact: e-mail: Karol.Furdik@intersoft.sk, Karol.Furdik@tuke.sk web: http://web.tuke.sk/fei-cit/furdik/index-a.html Acknowledgements: The presented work was supported by the ELLIOT project, http://www.elliot-project.eu, co-founded by the European Commission within the contract No. 287560. K. Furdík: The Smart Office IoT application designed in a Living Lab environment Living bits and things 2012, November 27, 2012, Bled, Slovenia 18 18