Building relationship
Identify their needs and wants Let people know what you are doing for them Maintain multiple lines of communication that the client may use Avoid arguing with a client Be honest with the client at all times
Some steps that guides can take to foster symbiotic professional relationships 1. Treat others as you would wish to be treated. Refrain from gossip and chronic complaining. 2. When taking visitors to crowded places, guides should be considerate with other guides and groups who are waiting to see a site. This means spending less time than usual in certain places.
3. Always share information that could be helpful to colleagues. Inform guides' association about a topic in which one is knowledgeable; share news with other guides. These gestures will earn respect and gratitude.
Like all employees, guides have responsibilities to their employers.