Trends in Social Media Big business has woken up Socially adept companies will align the needs of employees and customers Social will penetrate deeper into company structures Millennials will take another step forward

Doctoral dissertation research by Eva L. Philpot, M.Sc University of Phoenix Social media adoption and use among IT professionals and implications for leadership

Survey findings

Interview findings: IT leaders’ experiences with social media adoption and use Reasons for initial adoption and use Role of IT Current uses Barriers Risks and risk management strategies Measuring value, realized benefits Lessons learned

Future of social media in organizations YouTube Success with social media is a leadership challenge!