HotCom the universal hotel- communication system Axel Maune Sep. 2005

The modular solution for Hotels, Motels, and Inns in an overview HotCom compact the small Front-Office-System Standard Telephone-Software with HotCom specific features e.g. Call-charge-data processing / Printer, DSS-function HotCom on server basis for the exchange of data between the PBX and a server system → HotCom BCS (Communications server) as a modular small Front-Office System (without reservations) → HotCom BCA ( Communications application) as an integrated solution for hotels of all sizes → HotCom PMS (Property Management System)

HotCom Compact - the solution on standard PBX software Integral 5 Standard hotel-applications Front Office without additional hardware Front Office Voice Mail Call-charge-processing Administration / Service Guest

Digital System-Terminals Integral T3 Compact Integral T3 Classic Integral T3 Comfort Display 1-digit, 24 characters SO, UpN, IP Options: DSS-module Graphite grey, polar white Graphic display: 4-lines, 26 characters SO, UpN, IP Options: DSS-module AEI, Audio, CTI, V24 Graphite grey, polar white Graphic display, 17-lines 40 characters SO, UpN, IP Options DSS-module AEI, Audio, CTI, V24 Graphite grey, polar white

Analog terminals Integral T3 Basic Integral KB22 Integral E3 Keypad (DTMF) Keypad (DTMF) Keypad (DTMF) Abbreviated dailing (10) abbreviated dailing (10) abbreviated dailing (10) Wall mounting 3 function-keys 4 function-keys Message Waiting Message waiting Message Waiting Polar white , darkgrey or white graphite grey, black polar white

DECT mobil phones and Internet access Integral D3 Integral CH585 Access Point DECT handset darkgrey Cordless telephone analog, dailtone DTMF handsfree feature, Clip analog silver Access points for Internet Access configuration for analog, ISDN (S0), LAN and HomePNA. darkgrey

HotCom Compact - the solution on standard PBX software Standard Hotelfeatures with Software-Release R1.x , DSS-module und call-charge printer Features Check-in /Check-out Do-not-disturb Message Waiting Call-charge limit Guest-extention free/engaged

HotCom Compact - the solution on standard PBX software DSS-module for all T3- system-terminals All necessary functions on pushbuttons Details: 36 pushbuttons / LED cascadable same colour as T3 terminal Check-in Check-out Exit Call-charge limit Incoming Call barred Message Waiting Do-not- disturb

HotCom BCS - data-exchange between PBX and a Server system Integral 5/55 BCS Server HOTCOM BCA HOTCOM PMS Front Office Systeme Third party system e.g. Fidelio Hotel application Middleware to Front Office System on PC-/Server-Basis Voice Mailr Front Office Administration / Service Guest

HotCom BCS - data-exchange between PBX and a Server system Interface between one or several (also different) PBX-systems like Integral 3 / 5 Integral 33 / 55 and Front-Office Systemen (FOS). Functions - COS change of class of service - call-charge-processing - pre identifications - Wake up call processing - Message waiting handling Solutions from Tenovis: HotCom BCA HotCom PMS Third party solutions: FIDELIO HOGATEX HIS etc.

Hotel Application BCA Front Office on PC-basis HotCom BCA - the small Front-Office or Back-up System Integral 5/55 BCS/BCA Hotel Application BCA Front Office on PC-basis Back Office BCA Features Event-management Voice Mail Internetaccess Administration / Service Guest Front Office

HotCom BCA - the small Front-Office or Back-up System The modular application to handle hotel specific communication features with Integral 5 or Integral 55. The user interface for HotCom BCS can be used as a small Front-Office System (without reservations) or as a Back-Up system for a third party FOS. Features: COS change of class of service Pre-identification Message waiting handling automatic invoicing of charges Interface to POS-Systems with transfer of Guest.Checks to Guest-folio call-charge-processing Wake-up-call handling Check-In/ Check-Out Migration to HOTCOM PMS possible

Hotel Application PMS Front Office on Server-basis HotCom PMS - the integrated solution for hotels of all sizes BCS/PMS Server Integral 5/55 Hotel Application PMS Front Office on Server-basis Back Office PMS Features Event Management Voice Mail Interne Access Administration / Service Guest Front Office

HotCom PMS - the integrated solution for hotels of all sizes Details: Server- / Client system Multitasking Multiuser Multicompany integration of Microsoft Office for Confirmations, Accounting, Reports etc. Interfaces to: Point of Sales Systems Pay-TV-Systems CRM Software (Third Party) Internet-Online Reservation Voice Mail Systems Energy-Management-Systems Internet Access for Guest-Rooms and Back Office Locking-Systems Financial Accounting Salaries & Wages Food & Beverage- / Stock Control

HotCom PMS - the integrated solution for hotels of all sizes Front-Office Reservations Guest-History Check in/ Check out Gast-Administration Invoicing / Billing Guest Ledger End of Day Procedure Pay-TV-Systeme Charge-Transfer to PMS Welcome Message Message Waiting Display Guest-Folio Video Check-Out Sales & Marketing CRM Internet Internet Access High Speed DSL Communication Access Points Automatic Media Switch Back-Office Transfer to Fin.-Accounting Salaries & Wages Energy-Management Heating Electricity Access Keycards Interface Integral COS Call-charge processing Pre-identification Wake-up-Call handling Message Waiting Minibar (only I33/55) Roomstatus (only I33/55) Do not disturb (only I33/55) Point of Sales System Transfer to PMS of:: Guest Check Daily Revenue Food & Beverage Control Transfer of Sales from POS Voice Mail System Voice Mail Fax Server Locking System creating of Keycards

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