The Cost of Cheap Understanding Your IT Investment Options

Network Controls Servers/ Desktops Portable Devices Apps IT Challenge? Change Management Resource Constraints Time Skill Set Capital CRM Asset Track $ Fandotech © 2013 |

Let’s Talk Numbers: Fandotech © 2013 |

Other Guy IT Call when needed. 1 to 3 technicians Break/fix services Hardware/Software $125 per hour Let’s Talk Numbers: $0 down! $2061/Month Hour-Based Quote Device-Based Quote Managed Anti-Virus Monitoring and Remote Remediation Automated Patch Management On-site Support (when required) Technical Assistance Center Manage Summary Reports Regularly Scheduled CIO Meeting Onsite BURR service $349./Server per Month $39./Desktop per Month Fandotech © 2013 |

Let’s Talk Numbers: 66 Service Requests; 55 Hours 55 $125/hr. = Total $ Software updates overnight and/or within 1 business day of request Set up new users in hosted Exchange including forwarding existing boxes to other users, cancelled user accounts etc. Set up new PCs and thin clients and transferred files Worked with printer company technicians to network new MFP machines and set up users to scan Supported end-users needing to remote in from home and client locations Set up smartphones, tablets and iPads to receive work Other Guy IT 55 hours over 3 months = Total $ Fandotech © 2013 |

Let’s Talk Numbers: 66 Service Requests; 55 Hours 55 $125/hr. = Total $ Software updates overnight and/or within 1 business day of request Set up new users in hosted Exchange including forwarding existing boxes to other users, cancelled user accounts etc. Set up new PCs and thin clients and transferred files Worked with printer company technicians to network new MFP machines and set up users to scan Supported end-users needing to remote in from home and client locations Set up smartphones, tablets and iPads to receive work Other Guy IT 55 hours over 3 months = Total $ Managed Anti-Virus Monitoring and Remote Remediation Automated Patch Management On-site Support (when required) Technical Assistance Center Manage Summary Reports Regularly Scheduled CIO Mtgs Onsite BURR service Monthly Contract Saved $ Fandotech © 2013 |

Let’s Talk Numbers Benefits of an MSP monthly contract:  Known, fixed monthly costs  Proactive on-going service  Routine daily, weekly, monthly and by-request managed services  Fully certified IT experts with broad knowledge base  24x7 help desk available to all end-users  Service Level Agreement Fandotech © 2013 |

Let’s Talk Hardware: Time and Money. Time – Hardware Soft Costs Compare products and vendors Research network compatibility Return and re-purchase Money – Hardware Hard Costs Cost of hardware Shipping Installation/Setup Restocking fees Fandotech © 2013 |

Let’s Talk Hardware: Time and Money. Used Dell Laptop Windows Vista Home Edition No Microsoft Office $400. Windows 7 Pro OS$150 Microsoft Office 2010$300. Setup (4 $150/hr.)$500. Total Hard Costs$1350. Fandotech © 2013 |

Let’s Talk Hardware: Time and Money. Used Dell Laptop Windows Vista Home Edition No Microsoft Office $400. Windows 7 Pro OS$150 Microsoft Office 2010$300. Setup (4 $150/hr.)$500. Total Hard Cost $1350. New Laptop Includes latest OS $520. Microsoft Office 2010$300. Setup Included$0. Total Hard Costs$820. Saved $ yr. refresh + 8 hr. replacement SLA + Fully managed & maintained Fandotech © 2013 |

Benefits of HaaS model:  Fully managed purchasing process  Technology integrates with your environment  Installation included  Hardware becomes Opex  Includes hardware refresh every 3 years – keep current over time keeps productivity up  Ensures all end-users are fully up-to-date all the time Let’s Talk Hardware Fandotech © 2013 |

Let’s Talk Cloud Virtualize Servers means… Reduced Operating Expense Redundant Operating Resources Expandable Computing Resources Increase Security Operational Continuity Virtual desktops allows for … Remote Accessibility Maximum Availability Increased Security Fandotech © 2013 |

Let’s Talk Cloud Mobile Workforce Fandotech © 2013 |

Let’s Talk Cloud Benefits of virtual services:  High availability of services  Accessibility for your mobile workforce  Higher level of “hardware” for the same cost as physical gear  Rapid deployment of satellite offices  Pay for what you use – expand and contract services on-demand  +/- Storage  +/- CPUs  +/- RAM  +/- VPS  Leverage our capital – we keep up with the latest and you benefit  Don’t need to invest in your own hardware or facilities management  Redundant cooling, power and Internet  Secure and compliant SSAE/16 data center facility  Disaster recovery measure to ensure maximum uptime Fandotech © 2013 |

Managed Anti-Virus Monitoring and Remote Remediation On-site Support (when required) 24x7x365 Technical Assistance Center Systems Management Summary Reports Regularly Scheduled CIO Meeting Anti-virus for all assets Survive™ Backup Service Automated OS Patch Management Sustain IT Managed Services Fandotech © 2013 |

Contact us. Kathy Hokunson Business Development office: x5717 mobile: Fandotech © 2013 |