1 © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential Commerce Workspace Q2’10 Awareness Package Where are we at now? Where are we going? What Changes are Coming? What’s In It For Me? What Do I Need to Do? Updates Coming November 8 th, 2009!

2 © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential Commerce Workspace Q2’10 Awareness Package How to Prepare for the Changes Coming in November Step 1: Read project Communications  Read through this presentation!  Additional messaging begins in October. Look for two waves of communications: Awareness/Get Ready and Go Live messaging for details about the exciting enhancements that will be coming. Step 2: Access the Websites  Access the Cisco Commerce Workspace website beginning in October for up-to-date project information, training, communications, support and Q&A:  Partner Cisco Commerce Workspace Website Partner Cisco Commerce Workspace Website  Training and Support Available on the Site:  eLearning: Self-paced, on-line, clickable training  Flash Demo: Self-paced, video-on-demand  Quick Reference Guides: 1 to 2 page “cheat-sheets”  Q&A: Answers to your most frequently asked questions  Language specific Partner Central Websites containing localized materials: Chinese I Czech I French I German I Italian I Japanese I Korean I Polish I Portuguese I Russian I Spanish (EU) I Spanish (LATAM) I Thai I Turkish I Vietnamese ChineseCzechFrenchGermanItalianJapaneseKoreanPolish PortugueseRussianSpanish (EU)Spanish (LATAM)ThaiTurkish Vietnamese Step 3: Ask for Updates  Have a discussion with your CAM about the enhancements coming in November

3 © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential Commerce Workspace Q2’10 Awareness Package  Cisco Commerce Workspace (formerly PDR) provides a common, collaborative workspace for Cisco and our partners to manage opportunities. By consolidating processes and tools, Commerce Workspace allows partners to register deals, to create quotes, to collaborate with Cisco and to access promotional and special pricing all from one place.  Today, more than 26,000 worldwide Partner users are using Cisco Commerce Workspace to access and manage Cisco opportunities. The platform is localized into 16 different languages. Commerce Workspace also allows partners to work collaboratively on opportunities with the Cisco field sales teams  Cisco Commerce Workspace will provide one integrated, streamlined, and simplified commerce experience that allows Partners to quote, configure and price products, software and related service, and submit orders from one platform  Cisco seeks to continually add functionality, programs, promotions and capabilities to Cisco Commerce Workspace in order to align with our Partners’ business needs Where We’ve Been… Where We’re Going…

4 © 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential Commerce Workspace Q2’10 Awareness Package  Cisco Quoting Capability: Cisco Account Managers will have the ability to create quotes within their own workspace. These quotes can be shared collaboratively with the partner, eliminating the need to back and forth  Bi-directional Quote Collaboration: Cisco sales and engineering teams can collaborate with you on all quotes and opportunities  Service Attach: An additional option for you to attach services to products at the line level will be available during quote creation.  Configuration and Order: The combination of deal registration, configuration, quote and order in one common workplace will allow US/Canada 1-tier partners to use the end-to-end functionality of Cisco Commerce Workspace. (Phased deployment over 3 quarters. Deployment in all other theaters to follow.) Updates Coming November 8 th, 2009!

Partners  Enhanced partner user experience means less time spent in training on how to use the workspace and more time doing value-added work  Increased collaboration means partners and Cisco teams leads to greater quote visibility, reduced data entry and greater productivity  Additional program updates and pricing concessions mean Cisco is working to meet your complex business needs  A holistic quote to order partner platform means higher productivity for Partners. The workspace becomes the single login and global platform for all partner commerce needs (US/C 1-tier phased deployment beginning in Q2’10)  Enhanced ordering tool means higher partner productivity, improved accuracy and more time to devote to end customer needs (US/C 1-tier phased deployment beginning in Q2’10)