Transaction Services Overview Egyirba Walker-Arthur Senior Program Manager, Career Program

What is Transaction Services? The Transaction Services division of a bank helps its clients to manage their cash in an efficient and effective manner.   Corporations Financial Services Institutions Middle Market Companies Small Businesses Governments Municipalities Transaction Services Provides cash management solutions for Transaction Services is not just about moving cash; it is also about: - the security requirements that come with it - the assurance that the processes are as streamlined as possible

What different areas are there in Transaction Services? Product Management Cash Management Trade Finance Security Services Sales Capital Markets

What different areas are there in Transaction Services? Cash Management Covers the services offered by a bank to help its clients take payments for goods or services, and to process receipts. It also includes assisting them to keep track of their cash flow, and helping them collect money from customers. Trade Finance Trade Finance services companies involved in international trading. It is about helping clients manage risks involved in international trade and resolving any other issues associated with their international transactions. “Every day is different in Transaction Services…there’s always a challenge around the corner.”

What different areas are there in Transaction Services? Securities Services This involves servicing or managing a client’s securities (usually defined as non-cash assets such as bonds and shares). A key function here is safeguarding a client’s securities. This is where the phrase ‘custodian bank’ comes in – in other words the bank takes custody of the securities. Capital Markets Capital Market Sales, a specialist team within Transaction Services offers products and services for managing client transactions on the capital markets. Also provides a comprehensive service to set up and maintain professional risk management for their clients. “I like the wide variety of work I do – I don’t know what I’ll be doing week-to-week.”

What does an intern do? Transaction Services interns have: - reviewed current client use of the firm’s cash management products to provide recommendations on how clients could improve their liquidity and save money on fees - developed models to compare pricing differentials between different clients - identified daily leads for the sales team and revamped the process by which each new sales deal is approved - gone on Sales Calls to offer other products that could make clients’ cash management processes more efficient - analyzed supply chain activity to develop value proposition for several client pitches - built out an Earnings Credit Rate dashboard to show clients how much banking fees they could offset by optimizing their balances - analyzed the market for one of the bank's product offerings and made recommendations to senior leaders as to how to remain competitive in the space “Every day is different in Transaction Services…there’s always a challenge around the corner.”

Transaction Services Placement Citi Global Transaction Services (GTS) Summer: 10 weeks (Treasury and Trade Solutions or Securities and Fund Services) Full-time: 3 one-year rotations (Tampa, Delaware, Columbus and other locations) Deutsche Bank Corporate & Investment Bank: Transaction Banking (CIB:TB) Summer: 10 weeks (Cash Management, Trade Finance, Trust & Security Services) Full-time: 4 three-month rotations (5 week training in London, placement at 60 Wall) J. P. Morgan  Treasury & Securities Services (TSS) Summer: 10 weeks (Sales or Business Analyst) Full-time: 4 six-month rotations (training before each rotation. NYC, last rotation is abroad)

SEO Transaction Services Program Requirements Minimum cumulative GPA of 3.2 Excellent interpersonal skills (KEY!) Exceptional logical written and verbal communication skills, including the ability to convey complex ideas simply Advanced analytical and research skills Superior strategic/break through thinking and problem solving abilities Strong leadership aptitude and initiative Ability to work both independently and as part of a team Familiarity with Microsoft Office (esp. Excel and PowerPoint) Preferred majors include: finance, accounting, economics, operations research or business management and administration. Open to Juniors only | Internships located in NYC

Why Work in Transaction Services? Opportunity to be in a client facing role – You'll be talking directly to and entertaining clients as a routine part of your job You will gain immediate exposure to senior management Quickly develop a firm-wide perspective of your firm’s lines of business – you’ll be talking to other teams within the bank, in other banks and other parties involved in Transaction Services (such as clearing houses and exchanges) You will get hands-on experience developing business processes and creating innovative products “The reason why I chose Transaction Services is because I was looking for something that would be more client facing where I would be able to talk with clients and actually work to solve their problems.”

Why Work in Transaction Services? Working in Transaction Services develops managerial and entrepreneurial skills and it is a great space for students interested in starting their own business one day Work/life balance – The average analyst works from 8AM – 7PM and no weekends Salary – starting salaries are comparable to investment banking – up to 75K Stability – Transaction Services is a fee based business so relatively stable compared to other areas in banking Challenging - there are a lot of different areas, products and services you'll be expected to learn about Opportunity to work on an international assignment. Possible locations include London, Hong Kong, Tokyo, Sao Paulo etc “I like the wide variety of work I do – I don’t know what I’ll be doing week-to-week.”

Intern Perspective: What attracted you to Transaction Services? “I was looking for project-based work that required me to draw on my analytical, managerial and creative skills. I would say if a student is interested in doing meaningful work, collaborating on cross-functional teams to creatively solve problems and actually see your work's impact, then Transaction Services is definitely a program you should consider.” – Tamara Carson, University of Connecticut, Transaction Services Class of 2011, Deutsche Bank

Intern Perspective: What attracted you to Transaction Services? “I chose Transaction Services because I was looking for a unique experience where I would be able to develop a variety of skills – rather than simply developing financial skills and excel efficiency, I wanted to be challenged to engage in problem solving and come up with strategies to help my firm’s clients improve their cash management solutions.” – Matt Sisneros, St. Mary’s University, Transaction Services Class of 2011, J. P. Morgan

Intern Perspective: What attracted you to Transaction Services? “I was attracted to this industry because of the strong organic revenue and profit growth over the past 5 years. Moreover, the opportunity to network with the senior management at a world class market leading franchise was a huge selling point.” – Paul Kivuva, University of Florida, Transaction Services Class of 2011 , J. P. Morgan