The Academic Centers for Excellence SAEM Program ReviewNovember 3, 2010 ACE ACE is an office of Student Services IU South Bend

 Facilitating understanding of the expectations of faculty and the culture of higher education.  Helping students develop a sense of self-efficacy as they come to regard themselves as learners who have control over their academic achievement.  Providing a variety of pedagogical approaches that inform different skill levels and learning styles, and working to actively involve students in the learning process.  Facilitating the transfer of learned skills and strategies to current and future coursework by engaging students in reflective thinking that promotes self-awareness.  Providing services and resources to faculty that enhance and support classroom instruction.

 To support academic programs with co-curricular learning services  To provide a positive and inclusive environment for learning  To serve as a learning resource to the campus community and establish collaborative programming that increases opportunities for students to gain the academic, personal, and professional skills necessary for developing engaged citizens

 Students participating in tutoring in the Learning Center and the Writers’ Room at least six times will earn better grades than their peers who do not use tutoring services.  Fifty percent of students participating in probation programming provided by ACE will use another service provided by the office.  Students actively participating in the Study Smarter Program five or more times will demonstrate improvement in self- identified study skill deficiencies.  After regular participation in initial and ongoing training, Learning Center and Writers’ Room tutors will apply appropriate pedagogies to each student tutoring session.  First-Year Writing Faculty will indicate a high level of satisfaction with tutoring services provided by the Writers’ Room.

 24 Hours Before Finals  Academic Skills Workshops  Exam Review Sessions  Learning Skills Tools/Website  Online Tutoring  Probation Programming  Student Assistants  Study Smarter  Supplemental Learning  Tutoring  WriteWell  Writing Across the Curriculum Initiatives

The Academic Centers for Excellence support the University mission by:  encouraging and modeling effective interaction with faculty;  building programming on sound research and best practices;  engaging tutors and student users with creative training and learning opportunities;  promoting diversity and inclusivity in both programming and hiring practices;  developing life-long learners via helping to develop a sense of purpose and helping to establish relevant connections to life and future goals for both tutors and students; and  developing engaged citizens prepared to build strong communities through our extensive student employee training and leadership development opportunities.

 Continued development and expansion of Writing Across the Curriculum initiatives  Create a tutor training curriculum for Levels 2 & 3 of CRLA certification (including online components)  Create peer mentoring curriculum for CRLA certification

 Implement synchronous online tutoring project in the Learning Center and asynchronous capability in the Writers’ Room  Develop and implement online Academic Skills Workshops  Continue to work toward implementation of a university-wide probation program  Implementation of Writers’ Roundtables

 Budget  Remuneration for student employees  Dual reporting lines for faculty  Staffing  Physical space  Position within the University