AppMetrics and SCOM Working Together to Maximize the availability of Your applications

April Working Together: SCOM and AppMetrics Operations Manager is a Management Framework Its key strength is gathering a broad array of events and metrics (a distributed event manager) from: Its key strength is gathering a broad array of events and metrics (a distributed event manager) from: Operating Systems Windows 2003 To 2008 Server. Network Protocols DHCP, DNS, RAS, WINS Microsoft Technologies Active Directory, IIS, Terminal Services, MSCS, MSMQ SCOM can also manage MS packaged applications such as: SCOM can also manage MS packaged applications such as: Microsoft Exchange Server Microsoft SQL Server

April Working Together: SCOM and AppMetrics But What About Your Custom Business Applications? If you need to know what’s going in the operating environment around your custom application, then you use SCOM If you need to know what’s going in the operating environment around your custom application, then you use SCOM But you will also need to know whether your custom application is successfully operating and transacting business, as intended. This is when you are going to need AppMetrics, with SCOM. But you will also need to know whether your custom application is successfully operating and transacting business, as intended. This is when you are going to need AppMetrics, with SCOM. “Microsoft is relying on other vendors to provide the ‘expert knowledge’ for more complex application management issues”, consultant. Which is why, when it comes to managing custom developed business applications, Xtremesoft’s AppMetrics and SCOM, is the solution. “AppMetrics is a great complement to SCOM”, consultant.

April Working Together: SCOM and AppMetrics Xtremesoft’s AppMetrics is a Focused Solution AppMetrics is geared toward managing applications based on: AppMetrics is geared toward managing applications based on: COM+.NET Serviced Components AppMetrics collects detailed, application specific events and metrics from your custom business applications AppMetrics collects detailed, application specific events and metrics from your custom business applications Collates them from the perspective of your application Gives you a business view Enables you to maximize your custom application’s effectiveness and availability AppMetrics then feeds these alerts to SCOM AppMetrics then feeds these alerts to SCOM

April Working Together: SCOM and AppMetrics Technologies Packaged Apps System AppMetrics focuses on … Windows 2003Active DirectoryMSMQIISMSDTCDHCP CPUMemoryDiskNetworkFile SystemPrint ExchangeSQLServer OM does Events & Metrics for Operating Systems OM does Events & Metrics for Technologies OM does Events & Metrics for MS Packaged Applications Custom Developed Apps MONITORED BY AppMetrics Your legacy Custom Application on COM+ Your Custom Application Using.net ServicedComponents

April Working Together: SCOM and AppMetrics Architecture Mid Tier Analysis Enterprise Mgmt Event Log AppMetrics Display and Pager Data Warehouse Acquisition Action AppMetrics Manager and Agent W2K8 Win2.3K COM+ SQL Server Analysis Database Web Server n –tier Application W2K

April Working Together: SCOM and AppMetrics Operational Management MicrosoftServers StorageMgmt SecurityManagement HostingMgmt NetworkMgmt Change Mgmt Base server management provided by Microsoft Value added and other ‘expert’ management provided by ISVs (like Xtremesoft)

April Working Together: SCOM and AppMetrics Real-time Application Problem Detection Xtremesoft AppMetrics ® monitors your application in real- time, and compares it to your established Benchmarks: COM+ Application Resources Transaction Metrics Component Metrics

April Working Together: SCOM and AppMetrics Application Resource Benchmarks

April Working Together: SCOM and AppMetrics Transaction Benchmarks

April Working Together: SCOM and AppMetrics Component Benchmarks

SCOM Production Monitors April Working Together: SCOM and AppMetrics

SCOM Health Explorer April Working Together: SCOM and AppMetrics

SCOM Alert View April Working Together: SCOM and AppMetrics

Percent CPU Exceeded Alert April Working Together: SCOM and AppMetrics

Hung Component Alert April Working Together: SCOM and AppMetrics

Application Crash Alert April Working Together: SCOM and AppMetrics

Page Fault Alert April Working Together: SCOM and AppMetrics

Transaction Duration Exceeded April Working Together: SCOM and AppMetrics

April Working Together: SCOM and AppMetrics Typical other problems that AppMetrics will solve Where should I invest development/engineering resources? Which component and method is slowing down the business process? Where are the leaks? Which component is hanging? Where did performance change?

Methods Summary Report April Working Together: SCOM and AppMetrics Solution: AppMetrics Methods Summary Report Method Duration Graph Method Duration Distribution Graph

Methods Drill Down Report April Working Together: SCOM and AppMetrics Solution: AppMetrics Methods Summary Report COM+ Activity Method Name Start and End Times Duration 1/10 millisecond accuracy

April Working Together: SCOM and AppMetrics What Exactly Does This Mean? SCOM is the general practitioner SCOM is the general practitioner Information that can tell you that an application server is sick (or dead) AppMetrics is the specialist AppMetrics is the specialist It can diagnose and pinpoint why something is happening with the application and do so proactively An application’s CPU or memory use is exceeding a threshold: a designated transaction is taking too long: a particular component is aborting or failing: a components method hangs.

April Working Together: SCOM and AppMetrics Business Value $$$ The Value Of AppMetrics System Operating System OM tells you that disks are spinning, CPU’s aren’t pegged, network packets are flowing… System Technology OM tells you DHCP, DNS, Active Directory, WINS, and MSMQ, are up and running… System Packaged Applications Optional OM management packs let you know SQL Server database records are being successfully written and Exchange Server works… System Custom Applications AppMetrics tells you that the business logic in your custom application is transacting successfully… (or not!)

April Working Together: SCOM and AppMetrics Xtremesoft’s Relationship with Microsoft Xtremesoft has worked closely with Microsoft over the years to build the most comprehensive solutions for this platform Microsoft Platform Technology Development Teams Microsoft Platform Technology Development Teams COM+.NET Enterprise Services Microsoft Product Development Teams Microsoft Product Development Teams Systems Center Operations Manager (SCOM) Microsoft Support and Services Teams Microsoft Support and Services Teams Prescriptive Architecture Guidance (PAG) Group Premier Support Services Middleware Integration Team Microsoft Consulting Services and the Microsoft Technology Centers Microsoft IT Operations Teams Microsoft IT Operations Teams Microsoft ITG ACE Team

April Working Together: SCOM and AppMetrics In Summary SCOM alone is used when you want to manage the: SCOM alone is used when you want to manage the: Base operating system Infrastructure technologies Packaged applications AppMetrics manages: AppMetrics manages: Your custom developed, critical business applications Providing finer granularity on key MS transactional technology and propagating the alerts to SCOM Now to the demo …. Now to the demo ….