New Tools to Increase Sales And to Enhance The User Experience.

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Presentation transcript:

New Tools to Increase Sales And to Enhance The User Experience

RemoteNet Enhancements 2013 Advertising Popular and Featured Products Daily Special Popup RemoteNet Blog Link Suggested Items logic based upon Current Sales Tools to Enhance End-User Experience Order Upload from Excel Combine/Resume Orders Printing Barcodes In-stock Alert Master Template ID Search / Results Enhancements Show Alternate Units of Measure Contact Us by Administrative Enhancements Ship To Change Audit Report Account Receivable Inquiry Order Quantity Limit Web Order Confirmation

Advertising to Increase Sales

Popular and Featured Products Advertising on your homepage will allow anyone searching the web to see your Featured and Popular products. Popular Featured The popular products will scroll slowly to the right displaying all 20 products, while the featured products display 5 products.

Popular and Featured Products Clicking on the product can bring up Data sheets or product information.

Building Popular and Featured Products I To specify the products, in your RemoteNet menu select Web Order Template Maintenance.

Building Popular and Featured Products Enter “WEB” for the Customer Number

Building Popular Products Method 1 You must specify 20 popular products and name the template “WEB*POPULAR”. The quantity and unit of measure is not used with the feature and can be defaulted to 1 and EA.

Building Featured Products The Feature template should only have 5 items and the Template ID should be WEB*FEATURE.

Load Updated Templates to Web Site Select “Update Popular / Featured Items” from the RemoteNet Menu to load the Items to the Website.

Using Past Sales to Select Popular Products Method 2 To build the Popular Products from past sales. Select Specials/Template Creation from (SALES.4) which can be found in the Sales Management Menu

Build a Popular Template Method 2 This screen allows you to build an Order Template from past sales for a customer class.

Copying the POPULAR Template (Method 2) To copy the order template created from past sales for use on the web, select “Copy MDS Order, Quote, Template for Web” in the RemoteNet Menu.

Copying the Popular Product to the Web Method 2 This function will move the List of Popular Products into position to load onto the Web. You must enter the company, Order Template Name and the Web Template Name which will be WEB*POPULAR.

Load Updated Templates to Web Site Select “Update Popular / Featured Items” from the RemoteNet Menu to load the Items to the Website.

Popup Special of the Day After logging on Popup Specials are there to catch the eye of your customer.

Popup Special of the Day This Popup shows once a day and can be integrated into the website. If you click on the Popup it can bring you right to the product where you can enter a quantity and order it.

Popup Special Integrated to Order Entry

Using a Blog to Advertise Using a Blog page gives you the opportunity to reach out and advertise your products and provide availability and specials to your customers.

Using a Blog as an Advertising Tool Use a Blog to keep your customers updated on your latest products and specials. You can also push the Blog out to other social media sites.

Suggested Purchases Suggested Purchases is a great way to get you customers to buy other products by listing those products that others have bought, much like Amazon’s website. As you mouse over your product, it will popup other suggestions. We have cross and up sell reports to help you choose your most popular items. These reports use past sales to find links between your products.

Suggested Purchases You can use Product Notes to manually cross sell or up sell your products. These products are manually placed in front of calculated suggested purchases.

Tools to Enhance End-User Experience

Upload Order Via Excel Uploading your order via excel gives you customer a fast and easy way to enter their orders. Making it easy for them to order will make them want to use your website more often.

Upload Order Via Excel You can easily download a sample Template spreadsheet to work with, a simple right click of your mouse and the spreadsheet is created.

Upload Order Via Excel A sample spreadsheet is created and all you have to do is enter a product number and quantity to create the order.

Upload Order Via Excel Once the spreadsheet is created, click the “Choose File” button to select your spreadsheet for upload.

Upload Order Via Excel Once you choose the file, click on “Click Here to Process your Order”

Upload Order Via Excel Your order automatically fills in and is ready to send or add more items to it..

Building Excel Spreadsheet using Purchasing History The customers can build their spreadsheets from their past purchasing history by going into the Purchasing History Inquiry.

Building Excel Spreadsheet from Purchase History You can build your purchase history by customer or ship to and export it to an excel spreadsheet.

Using Purchase History to Upload an Order Once exported, the data you can be reviewed and analyzed by your customer to determine what needs to be ordered. Then they just add a Quantity Column next to the Product No. and start ordering.

Combining or Resuming On Hold Orders Order Detail Orders on hold can be Resumed or Combined with the current order with a simple mouse click.

Combining or Resuming On Hold Orders This is the current order being processed.

Combining or Resuming On Hold Orders Above you can see the 2 orders have been combined.

Printing Barcode Labels Your customer has the ability to print barcode labels to assist in re-order products. They can use them to create an order book, and scan in their order or place the labels on their shelves and scan the barcode off the shelf.

Printing Barcode Labels You can have an instruction sheet pop up to aid you customer with printing.

Printing Barcode Labels Labels pop up and are ready to print on 5160 Avery Label paper.

Printing Barcode Labels You can also print a Reorder Guide from your purchase History, for easy reordering.

Printing Barcode Labels Scan Barcodes from Items you’ve purchased in the past. Its fast and easy.

Reminder for Out of Stock Products If the product your customer wants is out of stock they can click on the Remind Me link and will receive an when the item is available.

Reminder for Out of Stock Products It will automatically pull up your customers address from the customers login address or they can change it by just typing in the address.

Reminder for Out of Stock Products An will be sent out to let your customer know the item is now in stock and can be ordered.

Master Template ID A master template can be created for each Web Customer in RemoteNet User Maintenance to limit a specific user from ordering unauthorized items.

Master Template ID Enter the Master Template ID in Remote User maintenance to limit the products that specific user can Order.

Master Template ID If the users orders a product that is not on the template the above message will appear and the order will be put on hold, waiting for approval.

Increased Search Speeds We’ve added the ability to put the search data on a separate server allowing search speeds to be much quicker.

Search using predictive lookup The added speed also gave us the ability to provide predictive lookup. Predictive lookup brings up the data as you type in each letter with a count next to the matching results.

Change Picture and Descriptions Display The added speed allows us to put more pictures and data on the page. We’ve also added different views to display the data. List View

Change Picture and Descriptions Display Grid View

Alternate Selling Units of Measure A flag was added to the Customer Type maintenance Entry that will restrict the alternate unit of measure from displaying. This allows you to simplify entry for certain customer types. An example would be of wholesalers would see all Units of Measure and retailers would just want to see one.

Alternate Selling Units of Measure This is an example where the flag is set to null or ‘N’ and the Alternate Units are displaying.

Alternate Selling Units of Measure This is an example when the flag is set to ‘Y’ and the Alternate Units do not display.

Contact Us by We’ve added a page and now your customers can send s from your Web Site to your Customer Feedback Department.

Administrative Enhancements

Ship To Audit Report Since some of your customers have the ability to create ShipTo information via your website. We have created an audit file, to allow you to monitor and correct bad data being entered.

Ship To Name in AR Inquiry In AR Inquiry we’ve added the shipto name to the customer reference field to aid in locating your invoices.

Order Quantity Limit We’ve added to Special File Price Maintenance the ability to limit the ordering of a specific item for a specific customer. This feature would be used if a customer has a budget and only allowed to order a specific amount of a product for the budget period.

Order Quantity Limit If the customer is limited they will receive the following message and their order will be put on hold until approved.

Web Order Confirmation New information has been added to the Web Order Confirmation. It now includes NDC number, product strength, product size, and product family.

Coming Soon

THANK YOU !!!