A word about project vision

INFO 330: Product Selection Flows and functions

What is in your flow? Core flow – product selection – Lots of products – Lots of attributes – Lots of ways to use attributes to locate products Before the selection flow – Where to even start What do I know, what don’t I know? How does the system around the product work? – Awareness of your system – Gathering general info – Talking with friends getting recommendations After the selection – Is this a good deal? – Do I trust the vendor? – Going from what I want to seeing the actual item – Making the purchase – Ongoing vender relationship

Product selection flow types One step – Indexes – Straight ahead Hierarchies Short loop – Search results with re-search – Product list with refinements (facets) Multi-step – Questionnaires – Wizards – Associative explorers

One - step Selector Success

Indexes

Straight ahead hierarchies

Short loop Select Success Refine

Search  Re-Search

Product List with refinements (facets)

Multi step Look Success Look

Wizard

Questionnaire

Associative Exploration

Sample Flow Baseline Stage 1 Stage 2 Stage 3a Reasons for success asdj afds Reasons for failure asdj afds Reasons for failure asdj afds Stage 3b Reasons for choice asdj afds

Sample Flow Look and Feel

A nice approach

Common Selection Functions

Selection Functions Query building – Results – Filters – Crumb trails Rating and comments Partial views Comparisons Upsell and cross sell Favorites Collaborative filters Recently viewed Typing accelerators Shopping carts Advanced Image (slideshows, pan and zoom, video) Cross-post

Query building

Crumb trails

Rating and comments

Partial views

Comparisons

Upsell and cross sell