Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 1 SLEDing through the Clouds Jason Bystrak Renee Bradford

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 2  Cloud Business Model – The New Channel  Ingram Micro Strategy and Resources  The State of: State and Local Government and Education  Ingram Micro Cloud Solutions Supporting SLED Business Drivers  Your Next Steps Agenda

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 3 Cloud Business Model Cloud Service Brokers VendorsVendorsBrokersBrokers End User SMBSMB BPaaSBPaaS Cloud Computing SaaSSaaS PaaSPaaS IaaSIaaS AggregationAggregation IaaSIaaS BPaaSBPaaS Source: Gartner The role of CSB in the Cloud Services Value Chain ConsultantsConsultants CustomizationCustomization IntegrationIntegration

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 4 Establish a cloud community Offer a comprehensive portfolio of cloud services The Leading Cloud Aggregator For The Channel Provide cloud business services Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. training, enablement, best practices, sales support solutions for every business need – over 100! vendor due diligence & contracting, procurement, provisioning, service management, invoicing

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 5 Are You a Broker? Or Provider? Ingram Micro supports both models The Broker The Solution Provider

000000_ 6 Service Desk and Device Management Network and Communications Security Business ApplicationsData Center Cloud Services Broker Cloud Services Provider Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission. Managed Print Services

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 7 The State of: State & Local Government and Education

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 8 ■ Shared Services ■ Cyber Security ■ BYOD ■ Budget and Cost Control ■ Portal/E-government ■ Healthcare Systems ■ Data Center Consolidation/Cloud ■ Virtualization; Server, Desktop/Client, Storage, Applications ■ Broadband and Connectivity ■ Disaster Recovery/Continuity of Operations State & Local Government: Technology Initiatives

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ Estimated State and Local Government IT Spend $93.1 Billion (+1.7%)* Vertical2013 Estimated IT Spend Health and Human Services$22.9 Billion Transportation$9.5 Billion Finance and Administration$8 Billion Criminal Justice/Public Safety$7 Billion 2013 Center for Digital Government * Includes Education Source: Center for Digital Education, White House, FCC, Xplana

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 10 ■ Secure remote access of data from computing devices by school staff, students and parents. ■ Ubiquitous Access: Anytime, Anywhere from Any device ■ Networking and Telecom ■ Software as a Service or “rented software” tools for users ■ Disaster Recovery and Business Continuity ■ Virtual Learning ■ Modern Network Environment ■ Wireless Access ■ Convergence of Communications, Safety, and Infrastructure ■ Video Capture Education: Technology Initiatives

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 11 K-12 Education Higher Education Technology Spend (2013) $9.7 B (+2%) $10.3 B (Flat) Textbook Spend (2012) $7 B$7.8 B Source: Center for Digital Education, White House, FCC, Xplana Public Education IT Spend $20 Billion 2013 Center for Digital Education

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 12 SLED Business Drivers ■ Improve infrastructure and lower cost – budget cuts the new normal, use technology to fill the gap ■ Constituents demand for services and information online ■ Strong need for Communication and Collaboration tools ■ Support for mobile devices: BYOD ■ Data backup and archiving ■ Security for data and information ■ Demand for Classroom Technology & Connectivity ■ On line teaching, learning, and assessment ■ Digital Classroom

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 13 Ingram Micro Cloud Solutions Supporting SLED Business Drivers

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 14 Solution: Virtualization and Infrastructure (IaaS) ■ Server and storage virtualization / migration / consolidation in the cloud ■ Mobility / flexibility ■ Scalable, usage on demand ■ Utility model; pay for use (opex vs. capex) ■ Multi-tenant public / private infrastructure ■ Managed environment Improve Infrastructure and Lower Cost Ingram Micro Services Network

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 15 Solution: Remote Infrastructure Monitoring ■ Remove IT staff and management costs ■ Proactive maintenance ■ Enhanced SLA’s (24X7) ■ Increase productivity and efficiency ■ Comprehensive suite of remote IT Infrastructure services ■ Secure ISO certified NOC facilities ■ Session recordings for auditability Improve Infrastructure and Lower Cost

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 16 Solution: Hosted Applications ■ Preconfigured solutions - Microsoft Exchange, SharePoint ■ Custom application development on PaaS (Force.com, Microsoft Azure) ■ Leverage IaaS to host proprietary applications ■ Software customization and integration ■ Scalable infrastructure - usage on demand (PAYG) ■ Managed or unmanaged infrastructure Need to provide access to constituent services and information services online Ingram Micro Services Network

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 17 Solution: Mobile device management and mobile security ■ Protects against anytime anywhere threats ■ Enforces IT group policies ■ No extra software installed on mobile devices ■ Comprehensive asset management ■ Remote configuration of devices ■ Remote lock and wipe devices ■ Mobile remote desktop management in the palm of your hand Support mobile devices: BYOD

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 18 Solution: Cloud backup ■ Cloud model is less expensive than duplicating on premise solution ■ Business class online backup and protection ■ Scalable across multiple environments ■ Addresses data compliance regulations ■ Improves business continuity ■ Provides high availability ■ Advanced backup and restore capabilities Data backup and archiving

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 19 Solution: SaaS security ■ No need for patch management – always latest version since it is hosted by the vendor/provider ■ Flexible pay-as-you-go model (opex vs. capex) ■ Manage employee productivity ■ Manage and secure your end point devices ■ Web and security ■ Real-time monitoring and reporting ■ Worry-free business security standards Security for data and information

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 20 SLED Case Studies

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 21 CUSTOMER NAME: ■ Walled Lake Consolidated School District ■ Location: Walled Lake, Michigan ■ Web Site: ■ Number of Employees: 2,000 CHALLENGE: ■ Give students the benefits of technology without exposing them to Internet threats ■ Avoid learning disruptions that result from infections ■ With reduced budgets and staff, manage security solutions and maximize the value they deliver to the students and staff ■ Take advantage of cloud computing without compromising security Trend Micro Case Study: Securing the Technology that Advances K12 Education

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 22 SOLUTION: ■ Switch to Trend Micro™ Enterprise Security for Endpoints and Mail Servers ■ Enable Trend Micro Smart Protection Network reputation technologies BUSINESS RESULTS: ■ Significantly reduced infection rates ■ Better endpoint system performance ■ IT staff time savings, with fewer systems requiring cleaning ■ More bandwidth-efficient update process, and off-network updates for mobile users ■ Increased confidence to let students use the web and public cloud resources Trend Micro Case Study: Securing the Technology that Advances K12 Education “ Trend Micro with Smart Protection Network is exactly what is needed for the web world that we have to live in… It gives us confidence to move forward with web and cloud-based innovations for the classroom.” — Mark A. Williams, Network Manager, Walled Lake Consolidated School District

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 23 Customer Stats: ■ Located in ST. Louis, Missouri, Higher education institution, Almost 3,900 students Service Offered: ■ dinBackup (Backup in the Cloud) Highlights: ■ The Client was seeking an infrastructure host to maintain a secondary backup ■ of their data from their current NetApp storage infrastructure to a hosted ■ NetApp infrastructure ■ Evaluated multiple providers ■ Successfully completed a Proof of Concept end of July 2012 ■ Been in production for a few months ■ Already seeing uptick in monthly invoice (adding services with dinCloud) dinCloud Case Study: Maryville University

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 24

Confidential and proprietary information of Ingram Micro Inc. — Do not distribute or duplicate without Ingram Micro's express written permission _ 25