Patient Information Recall Systems

Learning objectives Understand the link between population health data and chronic disease care Know what information can be collected and collated from primary information recall systems Understand the benefits of primary information recall systems

Focus on the health of populations not just individuals Involves actions – ‘interventions’ - that change the health of a whole group Includes clinic and community based services providing prevention, early detection and management programs Requires data collection Population health

Provide information on health indicators for a community including: comparisons of clinical information costs of health care identification of prevention targets Importance of health data

Outcomes focus Population health approach Prevention, early detection and management of chronic disease Supports quality improvement processes Ferret Patient Information Recall System

The health chart Each client gets an electronic health chart It shows the processes assigned to a client and when they are due Colours and letters are used to the type of process and if it has been completed

Who has been seen Details of the appointment Who has not been seen What’s overdue or due in the future Information available

Who What interventions Rates / coverage, trends, outcomes Health status of individuals and population Demographic data Reports for the community Information searches

Activity data Ferret also allows collection of activity data which shows what processes are being carried out in a clinic in a day, week, month or year It allows service providers to determine How many clients were seen What they were seen for How long a consult took etc

Central register which provides and assists with: collection of client information organisation of workloads Standardisation of data collection quality improvement processes Benefits for clinical staff

Reporting Service activity Population health Workforce information Standardising data collection Continuous quality improvement Benefits for managers

Promotes self management Increased continuity of care Decreased duplication of services Access to population health data Participation in improved health outcomes Development of community groups Continuous quality improvement Benefits for clients and community

Remember A data collection system is only as good as it’s users and the quality and quantity of information entered. Electronic Health Information Systems are here to stay System effectiveness

Learning Activity Please complete the learning activity