Negotiating with Confidence to Meet Agency Needs Michael Bevis Competency and Certification Manager Federal Acquisition Institute GSA Training Conference.

Slides:



Advertisements
Similar presentations
Basic Negotiating Skills
Advertisements

Resolving Conflict and Dealing with Difficult People
The 7 (+1) Habits of Highly Effective People Stephen Covey
From Ed Batista: Thomas-Kilmann Conflict Modes ASSERTIVENESS Focus on my needs, desired outcomes and agenda.
Certification Study Group
Negotiating and Resolving Conflict. How often do you negotiate? Often Seldom Never.
Best Alternative to Negotiated Agreement
Negotiation 101 A primer on how, why and what to negotiate about in academic medicine.
COMMUNICATION IN ORGANIZATIONS Lecture 11a CONFLICT IN ORGANIZATIONS.
Negotiation Skills Tulasi Sharan Sigdel Dy. Director of Studies
Styles High Aggressiveness Low Aggressiveness Low CooperationHigh Cooperation Concern for Self Concern for Other Competition Avoidance Compromise Collaboration.
Hartley, Project Management: Integrating Strategy, Operations and Change, 3e Tilde Publishing Chapter 8 Human Resource Management Developing courage, personal.
The Skill That Makes The Difference
PennDot Leadership Academy for Supervisors DEALING WITH CONFLICT Paula Banzhaf The TEAM Approach
Presented by Prof. Alan Kirtley May 14, 2008
1 Learning Objectives Assess Sources of a Conflict. Modify Your Conflict Management Style Appropriately. Empathize with Positions of Others in Conflicts.
Strategic Business Planning for Commercial Producers
Chapter 18 Leading Teams.
1 Conflict and Negotiation Class 9 OBHR E-110 Christina Finegold and Linda Miklas.
CT 310: Organizational Communication Conflict 2. Kilmann and Thomas Conflict Management Model concern for self non-assertion assertion concern for other.
FAI Training & Career Development Initiatives Gloria Sochon Director Federal Acquisition Institute March 17, 2005.
Conflict Resolution.
Thomas Kilman Conflict Resolution Instrument
Effective Negotiations & Management of Conflict Neil S. Bucklew WVU College of Business and Economics.
Mastering Conflict. CONFLICT CONFLICT.
Conflict Resolution: Your Leadership Opportunity Santa Clara University Center for Student Leadership Prepared by: Matthew Duncan Office of Student Life.
Managing Conflict and the Art of Negotiation
Getting to Win-Win in Negotiation Government Finance Officers Association Art Hinshaw Director, Lodestar Dispute Resolution Program Sandra Day O’Connor.
Stress Reduction & Conflict Management Unit 3. Stress-Reduction Techniques Managers must ensure employee well-being and increase productivity, while at.
Conflict Management Chapter 7.
University of Alabama at Birmingham
CONFLICT. VIEWS OF HUMAN INTERACTION  Covey, S. 7 Habits of Highly Effective People.
Part 4 E – 1 V3.0 THE IIA’S CIA LEARNING SYSTEM TM 1.Conflict resolution 2.Added-value negotiating Section Topics Part 4, Section E.
1 Outsourcing: Managing the relationship Example: Reclining chair project FIGURE 12.1.
Jan Mahar Professor of Practice Professional Development – Theory and Practice Leadership, Conflict, Negotiation, Teamwork.
Chapter 18 Teamwork.
GSA Expo 2009 Career Management The Basics Cecelia Davis Federal Acquisition Institute.
Digital Key Concepts Management 102 Professor Estenson Chapter Three Interpersonal Communication 1.
551.  This Seminar › Designed to meet the needs of professionals to resolve their own personal and immediate conflicts. › Specific skills one needs to.
This session is sponsored by the Federal Acquisition Institute The primary organization providing knowledge and support to the federal civilian acquisition.
1 Conflict Resolution and Negotiation in Engineering Project Teams.
Presented By Beth Cuzzone and James Stapleton
Assertive Conflict Resolution Win-Win Solutions. Aggressive Behavior When I take my own rights into account and not the other person’s. Everyone should.
IV. NEGOTIATION B. HOW TO DEFUSE CONFLICTS AND UTILIZE NEGOTIATION SKILLS DEFUSING AND HANDLING CONFLICT.
CONFLICT MANAGEMENT CONFLICT MANAGEMENT Thomas, K. W., & Kilmann, R. H. (2011). Five conflict management styles at a glance. Retrieved from
Designed, prepared & provided By: ITDA group Negotiation Skills Course.
1 How can we deal positively with conflict?  Conflict – A disagreement between people on: Substantive issues regarding goals, allocation of resources,
Copyright © 2013, 2010 Pearson Education, Inc. All Rights Reserved.
NEGOTIATION. NEGOTIATION Is the process in which two or more individuals or groups, having both common and conflicting goals, state and discuss proposals.
This session is sponsored by the Federal Acquisition Institute The primary organization providing knowledge and support to the federal civilian acquisition.
Communicating with Health Care Providers Elder Caregiver Education.
Conflict Styles Avoiding Issue and relationship both are insignificant Accommodating Relationship is more important than the issue Forcing The issue is.
7-1 Managing Conflict Chapter Conflict is Normal Lack of conflict may be a problem  Unhealthy agreement  Domineering leader  Routine Defensive.
Digital Key Concepts Management 102 Interpersonal Communication Jerry Estenson 1.
Communication, Coaching, and
1 Managing Interpersonal Conflicts Looking Out, Looking In 12 th Edition  Chapter Summary The Nature of Conflict Conflict Styles Conflict in Relational.
Stress Reduction & Conflict Management Unit 3. Stress-Reduction Techniques Managers must ensure employee well-being and increase productivity, while at.
Managing Conflict Bob O’Neil Leadership and Career Management Coach BOSTON COLLEGE WORLD-WIDE WEBINARS 1.
Chemistry of Collaboration Presented By: Leah Graves.
Negotiating Final – petes in lab (calculate ratios) not nopat and equity multipler.
Introduction to Negotiation Concepts Richard A. Posthuma, J.D., Ph.D., GPHR, SPHR 2010.
Organizational Behavior (MGT-502) Lecture-27. Summary of Lecture-26.
BSHS 441 Week 2 DQ 1 Give short examples of how the following types of persons would act in a conflict situation: (1) Avoider (2) Accommodator (3) Competitor.
RIGHT OF WAY NEGOTIATIONS STRATEGIES & TECHNIQUES
Visit for more Learning Resources
CONFLICT.
Negotiation Exercise Dr. Jonathan Raab, Raab Associates (and MIT)
The Art of Negotiation Classroom is not a very negotiable place, and then we get into the workplace and are just “but how and what am I supposed to do.
Mediating Using the 5 T.K. Conflict Modes
Presentation transcript:

Negotiating with Confidence to Meet Agency Needs Michael Bevis Competency and Certification Manager Federal Acquisition Institute GSA Training Conference and Expo 2010

Competence Capacity Alignment Preparation Sources of Confidence

The Core Competencies Process –The Tools –The Tolerances Negotiation Skills –Approach –Method –Tools Competence

Who are you Conflict Resolution Mode –Comfort Zone »Personal »Team –Situational Adjustments Negotiation Skills - Approach

Conflict Resolution Modes Competing Collaborating Compromising Avoiding Accommodating Negotiation Skills - Approach

Assertiveness Cooperativeness Competing Accommodating Compromising Avoiding Collaborating Thomas-Kilmann Model

Assertiveness Cooperativeness Competing Accommodating Compromising Avoiding Collaborating The Covey Overlay

Assertiveness Cooperativeness Competing Accommodating Compromising Lose/Lose Collaborating The Covey Overlay

Assertiveness Cooperativeness Competing Lose/Win Compromising Lose/Lose Collaborating The Covey Overlay

Assertiveness Cooperativeness Competing Lose/Win Win/Win Lose/Lose Collaborating The Covey Overlay

Assertiveness Cooperativeness Win/Lose Lose/Win Win/Win Lose/Lose Collaborating The Covey Overlay

Assertiveness Cooperativeness Win/Lose Lose/Win Win/Win Lose/Lose Win/Win or No Deal The Covey Overlay

Assertiveness Cooperativeness Win/Lose Lose/Win Win/Win Lose/Lose Win/Win or No Deal The Covey Overlay

Assertiveness Cooperativeness Win/Lose Lose/Win Win/Win Lose/Lose Win/Win or No Deal The Covey Overlay

The Core Competencies Process –The Tools –The Tolerances Negotiation Skills –Approach –Method –Tools Competence

Fischer and Ury Method Separate the PEOPLE from the Problem Focus on INTERESTS, not Positions Invent OPTIONS for Mutual Gain Insist on Using Objective CRITERIA Negotiation Skills - Method

First Step – Seeking FIRST to Understand Mission Alignment Separate the PEOPLE from the Problem Focus on INTERESTS, not Positions Negotiation Skills - Method

Next Step – Seeking Win/Win or No Deal Invent OPTIONS for Mutual Gain Insist on Using Objective CRITERIA BATNA Negotiation Skills - Method

The Core Competencies Process –The Tools –The Tolerances Negotiation Skills –Approach –Method –Tools Competence

The Schlossberg Banana Negotiation Skills - Tools

The Power Of Confident Silence Negotiation Skills - Tools

The Seven Ps: The Power of Planning Negotiation Skills - Tools

Thank You For your Commitment, For your Professionalism, For your Presence, For your CHOICE Service.

This session is sponsored by the Federal Acquisition Institute The primary organization providing knowledge and support to the federal civilian acquisition workforce. For more information about FAI, please visit our website at