Building an eEnterprise ‘Gbenga Sesan | Graduating Class of 2004 CGMIE Consulting Entrepreneurial Institute Obafemi Awolowo University, Ile-Ife Friday, March

Wonder begins with “e”  The word, “wonder” begins with the letter “e”. Pretty Amazing New Services reveals a new variety of technology applications that exist today. Ordered a pizza lately?  Almost every word has a new prefix, “e” – eCommerce, eGovernment, eEverything… eEnterprise  The noise about “e” is worth it, if you consider what “e” is all about – Efficiency, Electronic, Enabled…  A complex integration of information and communication technologies – which are often not visible to the front-end user – define the influence of “e” on every application area. E.g. , cell phones are used by every Tomi, Dike and Haruna but they involve a complex array of technologies and processes

the nEw Economy  Building an eEnterprise is especially necessary for businesses that seek to be relevant in the New Economy. Factors follow:  Economy: New organizations are flexible, dynamic and dramatically lower in land, labor and capital requirements. It’s the quality and productivity, rather than the volume, of workers that define the new economy  Politics: The politically powerful controlled the means to production. We are moving into a new information and knowledge is more accessible; and the creation of knowledge and constant learning is made easier, empowerment is made more tenable  Culture: New workplace designs and telecommuting afford more time for leisure and family. Culture is based less on capital attainment and more on knowledge acquisition  Technology: Early technology implementation devalued workers as it was used to replace people and reduce costs. Emerging technology characteristics include interactivity of work; immediacy of information for work and decisions; accessibility of information - just-in-time (pull) and broadcast (push)

Bringing “e” in  Identify your unique processes. Take your enterprise as a project and sketch a Work Breakdown Structure to identify tasks, and then, processes  Conduct a process evaluation. How does technology enable each process? What are the things that technology cannot do and the things technology cannot do better than usual convention? What can technology do for each process?  What array of information and communication technologies does the process evaluation throw up?  What are your overall technology needs?  What is the cost implication of the technology needs?  What is your “roll out” plan? A phased approach becomes necessary when funds are limited

Challenges of the “e”  Convergence - how to conduct business when the lines and boundaries blur as technologies, media, and even industries converge. The internetworked, interactive business environment places critical new demands on businesses.  Innovation - how to stay competitive when a surprising number of new products are entering the market that create new forms of competition.  Immediacy - how to respond to the consumers immediate needs. Customer expectations now demand immediate response and superior customer service.  Globalization - how to address the global market. The eCommerce model defies geographic boundaries and barriers. This is an opportunity but also a tremendous challenge

Building an eEnterprise  The “dot bomb” experience was partly due to unplanned businesses built on dynamic technology. Technology enables present structures  eBusiness Definition  Planning …  Monitor & Control  … Execute  Sell/Grow/Close Out  The task of building an eEnterprise is a project which involves careful management: - Project Integration Management - Project Scope Management - Project Time Management - Project Cost Management - Project Quality Management - Project Human Resources Management - Project Procurement Management - Project Risk Management - Project Communication Management

Building an eEnterprise ‘Gbenga Sesan | Graduating Class of 2004 CGMIE Consulting Entrepreneurial Institute Obafemi Awolowo University, Ile-Ife Friday, March THANK YOU