Preparing and Planning to Manage Business Organization and Management Chapter 14
Managers, Leaders and Teamwork This chapter will discuss how entrepreneurs organize their human resources and structure their businesses.
Entrepreneur Entrepreneur undertakes the creation, organization and ownership of a new business. A manager is responsible for directing and controlling the work and personnel of a business or of a particular department within a business
Performing Management Functions Four functions Planning Organizing Directing Controlling
Establishing a Positive Climate Climate is the prevailing atmosphere or attitude A manager will want to create a climate that provides for: Growth of employees and the business Creativity, innovation and change Problem solving, goal development and achievement Effective communication within the business
Three Key Elements in a Positive Business Climate Image – businesses mental picture and feelings people have when thinking about the business Team Building Communication – process of exchanging information. Interpersonal, departmental, interdepartmental, company wide.
Adopting a Management Style Three Management Styles Power-Oriented Style Routine-Oriented Style Achievement-Oriented Style
Power-Oriented Style Maintain total control over their whole operation. Works in situations where employees are Untrained Inexperienced Involved in a crisis
Routine-Oriented Style Achievement-Oriented Style Concerned with keeping the operation running smoothly rather than accomplishing other goals. Middle management in a large corporation Open to new ideas and seek out employee suggestions. Best used where managers deal directly with employees who are turning out work.
Developing Management Skills Human Relations is the study of how people relate to each other. Communication skills include speaking, listening, writing, and negotiating, nonverbal communication Networking is the process of building and maintaining informal relationships with people whose friendships could bring business opportunities.
Problem Solving and Decision Making Technical Skills Math Problem Solving and Decision Making Technical Skills Time Management is the process of allocating time effectively. Conceptual Skills are skills that enable a person to understand concepts, ideas, and principles. See the relationship between the details and the “big picture.”