Flight attendant Presenter: Mandy Hung

Flight attendants-uniform

Outline What is a flight attendant? What is a flight attendant? What do they do? What do they do? How to be a flight attendant? How to be a flight attendant? Training classes Training classes Discuss the situations in the plane. Discuss the situations in the plane. How will you solve it? How will you solve it? Vocabulary learning Vocabulary learning

What is a flight attendant? Def. Def. Ensure the safety of the passengers Ensure the safety of the passengers Term change Term change Steward(ess)  Steward(ess)  flight attendant-> flight attendant-> cabin crew cabin crew History History

Discriminations - marriage (eliminated in 1980s) -overweight (eliminated in 1990s) -wear glasses -age ( over 30 or 32)

Work conditions

Earning

Example: Example: China Airline Flight pay Flight pay -basic 20,000~30,000 NT -basic 20,000~30,000 NT -60hrs (200 NT/hr) -60hrs (200 NT/hr) over 60hrs multiply 1.5 over 60hrs multiply 1.5 Premium Premium US$ 2 /hr ---  first year 50,000NT (60hrs)

What do they do? Prepare Prepare Check tickets Check tickets Advise passengers Advise passengers Serve Serve First aid First aid Solve problems Solve problems Emergency landing Emergency landing

How to be a flight attendant? Process Process 1. Hand in the 1. Hand in the application forms application forms 2. Health check 2. Health check 3. Written or oral 3. Written or oral test test 4. Interview 4. Interview

Example: EVA Air- Vietnamese flight attendants Identity Identity Education Education Gender, marriage, and age Gender, marriage, and age Height and weight Height and weight Language skill Language skill Quality and personality Quality and personality Health and eyesight Health and eyesight

After being picked up Training classes Training classes (Video viewing: Attention Please) -Greeting -Greeting -Movement -Movement -Make up -Make up -Swimming -Swimming -Serving beverages -Serving beverages

Discussion If there is an emergency, the passenger has worn the life vest. the passenger has worn the life vest. But he is too afraid to jump. But he is too afraid to jump. As a flight attendant what will you do? As a flight attendant what will you do?

Discussion If one passenger wants to get the gifts delivered by the plane, delivered by the plane, but you just ran out of them. but you just ran out of them. As a flight attendant what will you do? As a flight attendant what will you do?

Discussion The plane is about to take off, everyone needs to fasten their seat belt, everyone needs to fasten their seat belt, but one passenger needs to but one passenger needs to use the laboratory very bad. use the laboratory very bad. As a flight attendant what will you do? As a flight attendant what will you do?

Vocabulary learning-airport

Vocabulary learning-airplane

Recommend websites Wikipedia-flight attendant Wikipedia-flight attendant Uniform Uniform Meowfly Meowfly

Thank you. Thank you. This is the end of my presentation. This is the end of my presentation.