The menu is the most important internal marketing and sales tool a restaurant has to market its food and beverage to customers.

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Presentation transcript:

The menu is the most important internal marketing and sales tool a restaurant has to market its food and beverage to customers.

 It is the only piece of printed advertising that you are virtually 100 percent sure will be read by the guest. Once placed in the guest’s hand, it can directly influence not only what they will order, but ultimately how much they will spend.

 Well-designed menus market the food the restaurant prepares best and wants to sell by making those items stand out from the others.

 introduces the customer to your restaurant  design should complement the décor, service, food quality, and price range  design should incorporate the colors and graphics that the customer sees from the table

 achieve its sales goals  keep its costs in line  increase its speed of preparation and service  return a desired average check

 Considering how much the restaurant depends on the menu, it is astonishing that many menus do not reflect the level of professionalism and knowledge of the owners, chefs and managers.

 designing menus to highlight the most profitable offerings. These menu items are also hyped by servers when asked to recommend a dish by a guest.  if a customer notices the merchandise it greatly increases the likelihood that they will make a purchase. If they never noticed the merchandise, there is zero possibility of purchase.

 The menu is to a restaurant what the merchandise display is to a major department store. You want the customer to see all the things you have for sale in the hope that they see something they like and ultimately make a purchase.

 This is the time limit you have to get your message to them. The time it takes to read a menu and make a decision needs to be addressed in your menu design and presentation.

 If it takes longer to make a purchase decision, it will lengthen your table turnover times, especially with first-time guests.  60 percent to 70 percent of their sales came from fewer than menu items in concepts such as the Cheesecake Factory and TGIFridays.  Reducing pages, reduced inventory and purchases.

 Any menu, any design, and any format will produce a predictable sales mix if put in service every day for a prolonged period

. In other words, regardless of the menu design, the popularity of particular menu items will evolve so management will be able to forecast customer preferences and thereby be able to plan purchases and preparation quantities according to the existing sales pattern.

 There are several different menu formats and each has a different area of sales concentration. The items you put in the area of sales concentration should be selected with care and purpose. They should be items that you want to feature and do better than the competition. This is where you want to list your house specialties and signature items.

Main Focus

two- page/single-fold menus. Single page /tri fold menu

Bi-Fold Menus

 Different styles of type fonts can be used as “eye magnets.”  Increasing the brightness or color (shading) of visual elements to attract attention and establish a menu grouping.  The use of borders to “frame” a menu item or group of menu items

 Most people do not “read” a menu from page to page. Instead, they “scan” the menu with their eyes. Therefore, if you want to feature specific menu items, they need to be placed where the eye goes first.

 Inadequate management commitment. Not treating the menu design decision with the same due diligence as any major capital investment decision is setting yourself up for failure. So is leaving the menu layout and design up to your printer and not working with a graphic designer to accentuate the menu items you want to feature.  Hard to read. Examples include poor readability because of font size, paper color and font style; crowded menu pages with elements too numerous and font type too small; and printing on dark paper with dark ink making readability difficult under low-light conditions.  Overemphasizing prices. When you align prices in a column down the page, guests can summarily discount items based on price alone.  Monotonous design. Using the same graphic design on all menu items so nothing stands out says, “blah.”  Poor salesmanship. Not emphasizing the items the restaurant wants to sell through graphics, fonts, color, or illustrations reduces your influence on what items will move.