Making Business Continuity Child’s Play Solutions Ltd Business Continuity Management Contact details: Contact : Mick O’Regan Mobile : Web : Absolute Business Continuity Solutions Ltd. Presentation February 2008

Making Business Continuity Child’s Play Solutions Ltd Presentation Overview Why Continuity Planning is important BS25999 framework

Making Business Continuity Child’s Play Solutions Ltd Why BCP is important If potential risk occurs Business Continuity could be threatened By systematically reviewing the risks you can reduce the risk of an incident occurring limit the impact if the worst comes to pass

Making Business Continuity Child’s Play Solutions Ltd

Making Business Continuity Child’s Play Solutions Ltd

Making Business Continuity Child’s Play Solutions Ltd

Making Business Continuity Child’s Play Solutions Ltd

Making Business Continuity Child’s Play Solutions Ltd

Making Business Continuity Child’s Play Solutions Ltd Other Incidents High profile incidents Sept. ’07 - Protim Little Island Fire Aug. ‘07 - Glanbia Meats Edenderry Aug. ‘07 - Web sites hacked Feb. ‘07 - HSE HQ Cork Dennehys Cross Jan. ’06 - C&D Pet Foods Dec. ‘05 - Hemel Hempstead Sept. ’03 - Sunbeam Incidents not publicised Jan. ’07 - Cork Airport Business Park evacuated due to GAS leak Jan. ’07 - BofI Cabinteely Power outage

Making Business Continuity Child’s Play Solutions Ltd What is Business Continuity Management (BCM)? BCM is about ensuring that your Business prepares a plan to handle a serious incident. During this process you can identify ways to reduce the risk of an incident happening and minimise the impact if it does happen. If an incident occurs key staff should be trained to handle the situation through testing and exercising which will enable your business to continue to function to the agreed level with the least disruption possible.

Making Business Continuity Child’s Play Solutions Ltd

Making Business Continuity Child’s Play Solutions Ltd Key output from BCM process Define the : Recovery Point Objectives (RPO) – to what point in time you need to recover the MCA Recovery Time Objectives (RTO) – how quickly you need to recover the MCA Identify Mission Critical Activities (MCA) Identify key Inputs\Outputs Key Suppliers ; Documents Identify Maximum Tolerable Outage (MTO) and Minimum Essential Service (MES)

Making Business Continuity Child’s Play Solutions Ltd BCM process overview Risk Analysis Threat => Probability & Impact ID Controls – in place; required (Reduce risk to acceptable level) Backup & Recovery Strategy Incident ID Recovery teams Emergency Disaster Recovery Business recovery Recovery Activities

Making Business Continuity Child’s Play Solutions Ltd BCM – Recovery strategy Depends on type of incident being covered Loss of Primary office – alternative work area and/or use other alternative office Sensitive information disclosed – policy & procedures to avoid; handle PR via Incident Management Loss of key individuals – cross-train

Making Business Continuity Child’s Play Solutions Ltd Drivers for Business Continuity Management Key Stakeholders Customers Regulator – Law Society Staff Board of Directors Insurance Company (Highly Protected Risk status!) Supply Chain Protection of the Organisation’s Reputation Others?

Making Business Continuity Child’s Play Solutions Ltd BS25999 BCM Framework BCM Programme Management Developing and implementing a BCM Response Determining BCM options Exercising, maintenance auditing and self-assessment Understanding the organization

Making Business Continuity Child’s Play Solutions Ltd 2. Business Continuity Strategy Do nothing Insurance Prevention Mirror sites Gentlemen's agreement Work area recovery – hot-site

Making Business Continuity Child’s Play Solutions Ltd 3. Develop and Implement Business Continuity Response The BCP plan Includes Incident (Crisis) Management IT DR plan Business Unit plan

Making Business Continuity Child’s Play Solutions Ltd 4. Building & Embedding a Continuity Culture Awareness program Education BCM Training

Making Business Continuity Child’s Play Solutions Ltd 5. Testing, Maintenance and Audit Testing (Exercising) strategies Call out test Desk-top exercise IT team recover systems Business Users simulate work process Maintain the plan Quarterly reviews After major change Audit Independent review – BCM framework and plans

Making Business Continuity Child’s Play Solutions Ltd 6. BCM Programme Management Roles and responsibilities Identify key individuals BC policy Cross-check Business Unit decisions and deal with cross- business conflicts

Making Business Continuity Child’s Play Solutions Ltd Failing to Plan is Planning to Fail

Making Business Continuity Child’s Play Solutions Ltd Absolute Business Continuity Solutions Services on offer Plan development Explore continuity strategies Document BCP/DR/Incident Management Plans Implement staff awareness & training Test, Maintain and Review plans Absolute Business Continuity Solutions are available to help you with all elements of the BCM process QUESTIONS? Contact Details Contact : Mick O’Regan Mobile : Web : Absolute Business Continuity Solutions Ltd.