Loss Prevention, Auditing & Safety Conference 2009 Title Sponsor:

Retail Threat Assessment Dr. Larry Barton

Background  Managed over 1600 threats in retail/hospitality  Motorola VP/led investigation into eight murders  Teach Threat Assessment at The FBI Academy  Clients include major retail chains

LP Responsibilities  Duty to warn  Duty to care  Duty to act  Duty to supervise

New Dynamics in Threats  Demography  Social networking  Risk windows: 0-48 hours after milestone; then two weeks  Economy

Case Study

Threat Assessment Team  Security/LP  HR  Legal  Supervisor  External assessor

Options  Termination: risk/reward  Return to work agreements  Fitness for duty evaluations  Suspension with/without pay  Observation

Common Mistakes  Lack of urgency  Too many participants in threat assessment  Poor documentation  Supervisor lacks knowledge of associate, dynamics at home  No defined architecture

Smart Steps  Train the TAT on case management, interview techniques  Ensure you have one “air traffic controller” on data  Debate and discuss options  Communicate with persons at risk  Never consider a case closed

Q&A  larrybarton.com