Where we are today and what to expect tomorrow. Theresa Thomas Vice President Indirect Channel Strategy April 9, 2013 © iJET International, Inc. All rights reserved.

iJET.com (C) iJET International, Inc. All rights reserved. Major Incidents Every Year…

iJET.com (C) iJET International, Inc. All rights reserved. MEGA TRENDS 2030 Individual Empowerment Diffusion of Power Demographic Patterns Growing Food, Water & Energy Nexus

(C) iJET International, Inc. All rights reserved. Individual Empowerment

iJET.com (C) iJET International, Inc. All rights reserved. Growth of Global Middle Class Reduction of Global Poverty Greater Educational Attainment Better Health Care “All the analyses we reviewed suggest that the most rapid growth of the middle class will occur in Asia, with India somewhat ahead of China.”

iJET.com (C) iJET International, Inc. All rights reserved. Conflicted Ideological Landscape Role of Religion in the State and Society Risk of Pandemics Nationalism 6

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iJET.com (C) iJET International, Inc. All rights reserved. Developing States Overtake Developed States by 2030

iJET.com (C) iJET International, Inc. All rights reserved. Power Shifts By 2030, no country will be a dominant power Shift more toward networks of state/non-state actors Enabled by communication technologies Formed to influence global policies Internet companies have more real-time data than most governments 9

(C) iJET International, Inc. All rights reserved. Demographics

iJET.com (C) iJET International, Inc. All rights reserved. Median Age of Country-Level Populations, Source: US Census Bureau’s International Database, June The median ages of Arab Gulf states (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, and UAE) reflect the age structure of resident citizens, omitting temporary labor migrants.

iJET.com (C) iJET International, Inc. All rights reserved. The World As Urban “Due to rapid urbanization in the developing world, the volume of urban construction for housing, office space, and transport services over the next 40 years could roughly equal the entire volume of such construction to date in world history, creating enormous opportunities for both skilled and unskilled workers.”

iJET.com (C) iJET International, Inc. All rights reserved. Implications Potential for human rights abuses and exploitation Substantial environmental & resource pressure Tensions over freshwater rights, water quality, and urban expansion India & China energy usage double, along with carbon emissions.

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iJET.com (C) iJET International, Inc. All rights reserved. Food, Water, and Climate Demand for food will rise 35% by 2030 Global productivity gains have fallen to 1.1% today Global water requirements will be 40% above current sustainable water supplies Doubling of green house gas emissions by mid-century

iJET.com (C) iJET International, Inc. All rights reserved. “Food” – Feeding 9 Billion Currently takes 10 calories of fuel for 1 calorie of food Genetic Engineering (GE) Vertical Farming Protein – Aquaculture & In-Vitro (Cultured) Meat Pioneered by NASA in late 1990’s growing meat in bio reactors

iJET.com (C) iJET International, Inc. All rights reserved. Environmental Water Scarcity Index by Basin: High-Stress Belt by 2030

iJET.com (C) iJET International, Inc. All rights reserved. “Water” - Everything is Connected 1 Billion people do not have access to safe water 2.6 Billion to basic sanitation Drives 50% of the world’s hospitalization! Just one – Diarrhea – generates 4.1% global health burden – kills 1.8 Million children a year Higher death rates generate higher birth rates 5% of Africa GDP saved Reduces hunger and malnutrition Reduces the spread of disease Prolongs life span Fewer trees chopped down to boil water

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iJET.com (C) iJET International, Inc. All rights reserved. Disruptive Technologies

iJET.com (C) iJET International, Inc. All rights reserved. “Energy” – Renewable and Plentiful Biofuels – algae to the rescue Corn? Solar – Direct and Conversion Nuclear NG and Fuel Cell “Flow”, LMB and Sodium Batteries

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iJET.com (C) iJET International, Inc. All rights reserved. Globalization of ALL Business All industries will shift to a global business model Safety and Security will become the #1 concern of business travelers (bio, weather and physical safety) Cyber Security is the greatest threat to business Ability to do business in any country at anytime will become the norm and companies who can move fast will thrive Visas, border access, foreign employees Duty of Care NIGHTMARE for small and mid-sized business What is your responsibility, are you prepared?????? 23

iJET.com (C) iJET International, Inc. All rights reserved. Duty of Care Duty of Care is a legal obligation to adhere to a standard of reasonable care in acts or omissions that could foreseeably harm others. The Standard of Care is the degree of care that a reasonable prudent person would be expected to take under the circumstances. It is an objective harsh test - no allowance for the victim's short-comings. 24

iJET.com (C) iJET International, Inc. All rights reserved. Corporate Duty of Care Responsibility of the board of directors and senior executives to exercise prudence when acting on behalf of the organization. Responsibility to safeguard employees from reasonably foreseeable dangers in the work place. 25

iJET.com (C) iJET International, Inc. All rights reserved. Benchmark the Standard Rule of thumb: If others in your industry (like-size entities, operating in similar geographic and other conditions) are taking measure to protect their staff, then your company can be held liable for not meeting the same standard. 26

iJET.com (C) iJET International, Inc. All rights reserved. Travel Risk Management The process of identifying risks, preparing employees, monitoring threats, and providing adequate response in the event of an incident. Identify: Relevant threats (threat environment) Evaluate: Threats in relation to a traveler’s profile (relevance) Determine: Acceptable levels of risk for the organization & employee (risk appetite) Mitigate: Implement mitigation strategies to reduce threats to acceptable levels (mitigation) Monitor: Threats vs. mitigation strategy Respond: Manage incidents/ recover 27

iJET.com (C) iJET International, Inc. All rights reserved. Measuring Your Program Maturity Level Reactive (1) Ad hoc. Few policies. Chaotic in the event of an emergency. Basic travel risk management policies defined and documented. Primary focus on incident response. Consistent execution of travel risk management processes. Metrics collected and reviewed. Cross- organization support. Program integrated throughout organization. Defined (2) Proactive (3) Managed (4) Optimized (5)

iJET.com (C) iJET International, Inc. All rights reserved. Multidisciplinary Process EMPLOYEE HR/LEGAL  Focus on expatriates  Responsible for employees  Policy & procedures  Corporate insuranceprograms SECURITY  Intelligence  Risk assessment  Crisis & evacuation plans  Emergency contact info TRAVEL  Advisor and knowledge base  Books trips and handles travel issues  Provides reporting MEDICAL  Pre-trip health planning  Immunizations  Medical assistance & evacuations for international travelers

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