Student Orientation. Provides Technical Support and Services Password resets Telephone and voice mail issues CourseDen, Multimedia Services, SITS contact.

Slides:



Advertisements
Similar presentations
COMPUTER BASICS METC 106. The Internet Global group of interconnected networks Originated in 1969 – Department of Defense ARPANet Only text, no graphics.
Advertisements

Johnson Logistics Solutions Office of Systems and Information Technology.
Orientation 2012 Longwood University: Where Technology Meets Tradition.
Information and Technology Services Customer Services.
Online Banking Fraud Prevention Recommendations and Best Practices This document provides you with fraud prevention best practices that every employee.
Windows Security Tech Talk 9/25/07. What is a virus?  A computer program designed to self replicate without permission from the end user  The program.
Johnson & Wales Kate E. Smith, PMP Senior IT Project Manager.
Windows Security Larry MacPhee Why Security Matters Public nuisance Loss of productivity –The cost of spam!The cost of spam! Loss of data.
C AMPUS C OMPUTING AT SUNY O SWEGO Joseph Moreau, Chief Technology Officer Nicole Decker, Assistant Director – User Support.
Spring Definitions  Virus  A virus is a piece of computer code that attaches itself to a program or file so it can spread.
UNIVERSITY OF GEORGIA Presented by: EITS Staff Summer 2015 Orientation: Parent Session.
UNIVERSITY OF GEORGIA Summer 2015 Orientation Arch Session Presentation.
KSU Faculty Orientation 2010 Presented by Information Technology Services.
FIRST COURSE Computer Concepts Internet and Microsoft Office Get to Know Your Computer.
1 of 13 Back to Start Working Remotely Your company’s Windows SBS computer network makes it easy for you and your coworkers to work remotely—and to stay.
UIT FAQ’s Who supports your Information Technology? – University Information Technology – Departmental Technology Managers Where can you get info and.
RU Academic Computing Quest What are we going to cover? Wireless Network Microsoft Campus Agreement Tablet PCs – What are they? Computer.
Effective Customer Service: Exploring the process from beginning to end.
User Services. Services Desktop Support Technical Support Help Desk User Services Customer Relationship Management.
SWU Technology and Services for enrolled students Mike Preusz Information Technology.
Internet Safety By Megan Wilkinson. Viruses If your computer haves a viruses on it, it will show one of them or a different one. All commuters have different.
TECH TALK IT Services Resources Include: WKU /TopperMail TopNet myWKU Blackboard Helpdesk Phone & Chat Support WKU myStuff (Network Storage)
Laptop Survival and Management Help Desk Services Pat Valiquette Mark Miller Campus tools – Fall 2006.
Edelstone Lab & Computing Staff An Nguyen Staff An Nguyen Dewan Frazier.
Computing Concepts – Part 2 Getting Started with Applied Computer Concepts Computing Concepts: Part 2 1.
Introduction to ITS SU. What we will cover ? Why it is important to you ? Netid account Printing SUmail Public Labs SURA/VPN AirOrangeX Getting.
EVERYTHING TECHNOLOGY Presented by: Carmen A. Rahm, Assistant VP for Information Technology “Everything you wanted to know about technology at Central.
Networking I Chapter II The Internet. How does one Connect? Dial-Up Connection – Modem ISDN – Integrated Services Digital Network DSL – Digital Subscriber.
At UIC and the College of Medicine Edelstone Lab & Computing.
Otterbein University Welcomes You New Student Information Guide Sep 2010.
Detrick Robinson & Amris Treadwell.  Computer viruses- are pieces of programs that are purposely made up to infect your computer.  Examples: › Internet.
Information Mark Bragg Associate Vice President for Information Technology & Chief Information Officer OIT Mission Statement To provide.
Learning In A Techno World How Safe is Your Cyberspace?
Information Technology Readying Your Computer on Campus Resident Students.
January Student Orientation Academic and Research Computing January 2008.
::1:: ResNet 2008 ResNet Changes at Indiana University Changes for the Last 2 Years and for the 2008 Fall Move-In.
IT security By Tilly Gerlack.
DECS Community IT DIVISION OF ENGINEERING COMPUTING SERVICES Michigan State University College of Engineering.
Student Computing Support Fall 2015 Orientation. Who We Are Student Workers –Basic support, extended hours Technicians –In-depth support, daytime hours.
Anti-Spyware Solutions for MIT IT Partners Conference, April 19, 2005 Jonathan Hunt Senior Manager Software Service, IS&T.
COMPREHENSIVE Windows Tutorial 5 Protecting Your Computer.
®® Microsoft Windows 7 Windows Tutorial 5 Protecting Your Computer.
Campus Computing Resources for Researchers Rutgers University Office of Information Technology Presented By:Joe Sanders University Director, OIT Rutgers.
C OMPUTER V IRUSES Julia White. W HAT ARE COMPUTER VIRUSES ? Computer viruses are small software programs that are designed to spread from one computer.
Networks.
Student Orientation to Online Learning at UWG WebCT Vista, Horizon Wimba & Student Resources 2006.
Internet Security and Your Computer Welcome to Boot Camp.
XP Browser and Basics COM111 Introduction to Computer Applications.
Division of Information Technology Information Technology at the University of Maryland Welcome!
Orientation for International Students 2016 Information Services & Techology Pekka Kuronen.
Computer Crime: Identity Theft, Misuse of Personal Information, and How to Protect Yourself (Tawny Walsh, Irina Lohina, Renair Jackson, Jahmele Betterson,
Everything You Need to Know About Living on Campus New Student Orientation 2013 Loyola University Maryland.
UNIVERSITY OF GEORGIA Presented by: EITS Staff Summer 2016 Orientation: Parent Presentation.
UNIVERSITY OF GEORGIA Summer 2016 Orientation Student Presentation.
IRT: Your Student’s Technology Partner at Rowan University
Technology and You!.
Welcome to KTH and KTH IT-Support
INFORMATION TECHNOLOGY NEW USER ORIENTATION
IT Information for Graduate Students
How to change your cox password?.  Cox mail is an american subsidiary of cox enterprises which provides digital cable television, telecommunication,
Student IT induction.
Norton Antivirus Password Not Working Norton technical support phone number
Norton Antivirus Technical Support Number Norton toll free number
Student IT induction.
Student IT induction.
HOW DO I KEEP MY COMPUTER SAFE?
INFORMATION TECHNOLOGY NEW USER ORIENTATION
Discovering Technology
INFORMATION TECHNOLOGY NEW USER ORIENTATION
Presentation transcript:

Student Orientation

Provides Technical Support and Services Password resets Telephone and voice mail issues CourseDen, Multimedia Services, SITS contact information Help Desk (678) Information Technology Services

Service Catalog Searchable database of ITS services & resources The Service Catalog is located on: The home page on the right, or Under User Services on the left navigation menu

The UWG requires students to have ready access to a computer. All students will need to have access to , word processing, spreadsheet, and web browsing software. Computer Access

4 Major Labs A&S, COE, RCOB and UCC Access Labs

Computers Labs Campus Web Mail (myUWG Portal) Personal Webpage Access Wireless Access Microsoft Campus Agreement Symantec Corporate Antivirus Software Technical Support Technology Fees

Microsoft Windows Vista Ultimate Operating System Upgrade Microsoft Office 2007 Enterprise Edition OR Microsoft Office 2008 for Macintosh Coming in Spring of 2011 OFFICE 2010 Future updates Microsoft Campus Agreement (MCA)

Symantec Corporate antivirus product –Virus software UPDATE is required. Spyware (Ad-Aware & Spybot Search & Destroy) – – –Software UPDATE is required. Keep the Operating system fully patched. Passwords- Don’t share ITS WILL NEVER ASK YOU FOR YOUR PASSWORD Office of Information Security Phishing: Information security tips: When in doubt, always contact the ITS Service Desk at or Security

It is illegal to download copyrighted material (Music, Movies, Software,Books, etc.) via peer-to-peer or other methods of file sharing (without expressed consent). RIAA - Recording Industry Association of America safeguards the Music Industry and Recording Artists MediaSentry – Safeguards the Movie, Television, and Software industry. West Georgia is alerted via whenever illegal downloading is detected by these companies and is required to track down and report the offending system/user. RIAA and MediaSentry

Free service to UWG students to help in finding solutions to their software and/or hardware problems with their personal computers. Room 122 in Cobb Hall (678) Student Information Technology Services (SITS)

High speed access Bring your computer and ethernet/cat5-6 cable ResNet Student Assistants are ready to help Wireless Access in some locations Be wary of personal routers for wireless access Residential Network (Resnet)

Search for an access point called “ACCESSUWG" and connect. Open your web browser. Your home page will be temporarily redirected to a Login page. Supply your UWG Portal address as user name and password. Wireless

Spam Filtering CanIt The UWG spam filtering tool Go directly to: Set up rules specific to your needs The Service Desk can help you set specific rules if you need assistance

Personal Computer Recommendations

DELL, Gateway and Apple Purchases. While Cost effective, Netbooks rarely have the “horsepower” to accommodate serious academic work Beware of very low-end computers. Printers not supplied in the Residence Halls-may have your own personal printer. Computers and Vendors

Telephone on-campus extensions and access to off-campus (8 to get out) Personal voice mail box One jack per room Around 70 Channels Bring your own Cable-ready TV, phone and patch cables. Telecommunications and Cable TV

MyUWG

Questions & Answers

Feedback: Privacy Policy Feedback
Do Not Sell My Personal Information
About project: SlidePlayer Terms of Service

© 2025 SlidePlayer.com. Inc. All rights reserved.