$1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Welcome to Who Wants to be a Millionaire 50:50

© Mark E. Damon - All Rights Reserved Another Presentation © All rights Reserved

© Mark E. Damon - All Rights Reserved

$1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: feature/benefit selling C: conversation B: Consultative selling 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Any form of direct contact between a salesperson and a customer is called? D: Personal selling

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: Customer ServiceB: Feature/benefit selling D: Product features 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 A women comes into a shoe store and says she is having a problem with her feet. An alert salesperson would suggest a shoe that offers support and comfort. This would be an example of: C: Consultative Selling

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: Credit card sale C: Purchase TaxD: Layaway 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 A percentage fee placed by the government on the sale of goods and services B: Sales Tax

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved C: COD B: Free on Board D: Delivery Charge 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 The final delivery arrangement between buyer and seller is called? A: Terms of Delivery

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: SalesB: Assistance D: Greeting 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 When the salesperson ask the customer if he or she needs assistance, this is an example of the _________ approach. C: Service

© Mark E. Damon - All Rights Reserved Congratulations! You’ve Reached the $1,000 Milestone! Congratulations! C o n g r a t u l a t i o n s !

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: Greeting C: ServiceD: Interest 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 The salesperson makes a comment or asks questions about a product in which the customer shows interest. This is known as the ___________ approach. B: Merchandise

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: Logical Motive C: Product Benefits B: Buyers Guilt 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 A feeling experienced by a customer through association with a product D: Emotional Motive

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved C: Routine B: Limited D: Quick 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Used when there has been little or no previous experience with an item is called ___________ decision making A: Extensive

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: LoanB: COD D: Quick Pay 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Removing merchandise from stock and keeping it in a separate storage area until the customer pays for it in full C: Layaway

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: Excuses C: ReasonsD: Unsure 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Concerns, hesitations, doubts, or other honest reasons a customer has for not making a purchase B: Objections

© Mark E. Damon - All Rights Reserved Congratulations! You’ve Reached the $32,000 Milestone! Congratulations! C o n g r a t u l a t i o n s !

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: Product C: Source B: Want 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 Usually occurs when the customer does not have an immediate use for the item or wants the item but does not truly have to have it is called a _______ objection. D: Need

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved B: The sale D: The opening 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 This can make or break a sale, so it is important to make a good first impression. A: The pitch C: The approach

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: Prospecting C: Cold CanvassingD: Endless Chain 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 The names of other people who might buy the product. They open the market to potential customers. B: Referrals

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved C: Purchasing B: Product Benefits D: Motive 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 The advantages or personal satisfaction a customer will get from a good or service. A: Customer Benefits

© Mark E. Damon - All Rights Reserved $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100

© Mark E. Damon - All Rights Reserved A: C: B: D: 50: $1 Million $500,000 $250,000 $125,000 $64,000 $32,000 $16,000 $8,000 $4,000 $2,000 $1,000 $500 $300 $200 $100 What is the purpose and goal of selling?

© Mark E. Damon - All Rights Reserved YOU WIN $1 MILLION DOLLARS!