Principles and Practices Incident Management Principles and Practices

Incident Management Overview of Incident Command System Definitions Applicability Real life experiences

Introduction William “Bill” Rifenburgh Deputy Chief – Fire Services Bureau Management of NYS Outreach Fire Training Program Member of NYS Incident Management Team Chief – Hoosick Fire Department 19 Years experience in Emergency Services 14 years experience as a command level officer

Incident Management System Developed to incorporate business management principles to emergency incident. Dates back to the 1940’s following the “Man Gulch Fire” US Forest Service first developed

Incident Management System 1996 Governor’s Executive Order 26 Mandates NYS Agencies adopt and use National Interagency Incident Management System (NIIMS) 2001 Benchmark for USA following 9/11 Formation of US Department of Homeland Security Development of National Incident Management System (NIMS)

Incident Management System 2001 – Present Integration of National Response Framework for NIMS Standardized Training for Incident Management Incorporates Government, Non-Governmental Organizations and Private Sector

Incident Management System Provides for continuity and accountability Span of Control Establishing sound objectives Restore order Restoration of normalcy

Definitions Incident Command Post (ICP) A physical location where incident objectives are developed Location where primary incident command functional areas coordinate operations Most incidents utilize an on-site ICP

Definitions Incident Commander Individual responsible to organize and direct resources to respond to an incident May be single command or unified command

Definitions Command Staff Liaison Officer Information Officer Safety Officer Staging Officer

Definitions Section Chief Positions Operations Planning Logistics Directs tactics to achieve objectives Planning Develops Incident Action Plan Logistics Service/Supply for incident operations Finance/Admin Manages incident finances, costs, comp, claims

Definitions Single Command Unified Command One jurisdiction has primary responsibility for managing an incident Example – Fire Chief would be the IC for a fire. Unified Command Multiple Jurisdictions have responsibility Example – a natural disaster that requires Law Enforcement, Emergency Medical Services, Human Needs, Fire, etc.

Definitions Emergency Operations Center Typically a fixed facility Establishes incident priorities Coordinates critical resources Determines resource allocation Negotiates policy decisions

Applicability Many business operate similar models in day to day operations Continuity Span of control Accountability Effective management

Examples 2001 – 9/11 Resources world-wide are coordinated through the NYS EOC in response to the Terrorist Attacks Business and Emergency Personnel work together to respond Restoration of NYSE Restoration of “Normal” to the Nation

Examples 2005 – Hurricane Katrina NYS IMT deployed to Jackson Co. Mississippi Coordinate local, state and national resources Manage influx of aid Restoration of services Restoration of business

Examples 2006 – June Floods Central and Eastern NYS Numerous NY Counties impacted by flood Coordinate critical resources Restoration of transportation Restoration of normalcy

Discussion Questions?? Comments Discussion

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